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京东团购超低价北京一日游:被忽悠 被购物--亲稳网络舆情监测室
2013-04-29
最近,笔者在知名购物网站京东网上发现,以“青年旅行社”名义团购的一日游价格低到让人难以置信:只需28元,就享价值198元的八达岭十三陵一日游。含北京当地空调旅游车免费上门接送、午餐、八达岭长城、十三陵定陵、皇家四合院门票,观赏“鸟巢”、“水立方”。
而实际体验中,这个被北京市旅委证实并不存在的“青年旅行社”拒绝签订一日游合同,带领游客频繁进店购物、强迫自费、偷换景点等违规行为都有体现。
But in practical experience,By the Beijing municipal committee confirmed that doesn't exist"Youth travel service"A day at the refused to sign the contract,Lead the tourists frequent shopping in store/Force at his own expense/Tick attractions such as irregularities are reflected.
北京“一日游”市场混乱状况由来已久,有关部门年年整顿,非法一日游却屡禁不绝。这些非法一日游在看似经济实惠、方便快捷的背后,往往都会采用“零负团费”低价操作模式,欺诈消费和强迫消费。“五一”小长假即将来临,游客在选择北京“一日游”产品时,一定要细加鉴别。
Beijing"A day trip"The market has long been a mess,Relevant departments to clean up every year,A day at the illegal problem.These illegal Tours in appears to be economical/Behind the rapid and convenient,Often use"Negative zero inclusive-fee"Low operating mode,Fraud and forced consumption."The May Day"Small long holiday is coming,Tourists in the choice of Beijing"A day trip"When the product,Must be fine and identification.
与团购完全不符的行程 With groupon don't fit into the schedule
4月18日,笔者在京东团购网站上团购了两人的八达岭长城十三陵一日游。4月22日早晨5点30分,一辆小车把笔者从住处接到了长椿街地铁口旁,那里停着一辆印有“北京集散中心”字样的旅游大巴车。车上已有不少乘客,老年人占了大部分。经过交谈发现,游客参团的途径多种多样:有和笔者一样在网上团购的游客,一群老人是在宾馆大堂报的名,其余一些游客则是在前门的“摊位”上直接报的名。笔者发现,同为团购,可不同的网站价位从28元~45元不等,老人在宾馆前台的参团费为120元,而“摊位”报名的价格更为混乱,有30元也有80元。
On April 18,,The author in jingdong website coupon for two people a day at the badaling Great Wall of the Ming tombs.On April 22, 5 a.m. in the morning,A car took the author received from home long street, near the estuary metro subway,There is a car parked there with"Collecting and distributing centre of Beijing"Tourist coach.The car has quite a few passengers,The elderly accounted for most.After talk to found,Tourists tuxedo way is varied:Has to be the same as the online group buying of tourists,A group of old people is in the hotel lobby to name,Other visitors are at the front door"The booth"Directly on the name.The author found that,With the coupon,Different website price from 28 yuan to 45 yuan,The old man at the hotel front desk tuxedo fee is RMB 120,while"The booth"Sign up the price of more chaos,There are 30 yuan, 80 yuan.
在未驶出北京市区时,导游向大家介绍路过的建筑和北京的历史。当车一驶上高速路后,导游话锋一转,要求每位游客交纳80元。导游说,80元里面包含40元的明皇宫门票费,还有40元用来补齐参团差价。
In not out of the zone of Beijing,Tour guide to introduce you to pass through buildings and history of Beijing.When the car on the highway,A guide the conversation,Requires every visitors pay 80 yuan.The guide says,$80 includes 40 yuan Ming palace admission,There are 40 yuan used to supplement the tuxedo.
在所有人都缴纳了80元后,笔者向导游要求签订合同,导游回答从长城下来后大家统一签。游览完长城后笔者再次索要,导游则回答说:“你都游览完了还签什么合同?”
After everyone had paid 80 yuan,I ask the guide for signing a contract,Guides answer you unified sign after come down from the wall.The author once again ask for after visiting the Great Wall,Tour guide answered:"What are you all finished visiting and signing the contract?"
到达第一站目的地长城后,笔者发现,行程中的八达岭长城被偷梁换柱成了水关长城,而游览时间也从3个小时缩水成了1个半小时。水关长城是长城的一个关口,城体较陡,阶梯较窄,不适合普通游客攀登游览。而笔者询问售票处,发现水关长城的票价是40元/人,有学生证只需20元/人,并不是导游口中的60元/人。
To arrive at the destination after the Great Wall the first stop,The author found that,The Great Wall of badaling Great Wall has been removed ShuiGuan,The visit time is from 3 hours to shrink into one and a half hours.ShuiGuan the Great Wall is a mark of the Great Wall,City body steep,Ladder narrower,Not suitable for ordinary tourists climbing tour.And I ask the ticket office,Found ShuiGuan fare of the Great Wall is 40 yuan/person,Only 20 yuan/people have student id card,Is not a guide mouth 60 yuan/person.
爬完水关长城后,按照团购网站上的行程介绍,应该前往明十三陵的定陵参观。而导游则直接说十三陵的景点都是“路观”。就是坐着车,到景点附近时司机会放慢速度,导游叫大家快看。笔者表示什么也没看到,导游解释说“雾大,看不清很正常”。对于不进定陵参观,导游说:“我给大家说实话,北京那么多一日游的团,99%都不进去的,只有那1%的团进去。那1%的团参团费就是两三百,大家为什么不去那样的团,不就是贪便宜嘛。”而面对实际线路与所说线路不符的疑问,导游则反问游客:“你非要进去看个大棺材干嘛?看完棺材你得买柱几百块的香烧,你不就更觉得上当受骗了。”
After climbing the ShuiGuan the Great Wall,According to the website of the introduction,You should visit to dingling of the Ming tombs.While the guide said that the Ming tombs scenic spots are directly"Concept of road".Is sat in the car,To the attractions nearby drivers will slow down,Tour guide call everyone to see.I said nothing to see,The guide explains"Heavy fog,Can't see is normal".Not into dingling to visit,The guide says:"I'll give you the truth,So many day trip group in Beijing,99% of all don't go in,Only the 1% of the group.The 1% of the mass of tuxedo fee is two,Why don't you like that group,Is not keen on gaining petty advantages."And face the real line do not tally with the said line of questions,Tour guide will ask visitors:"Why you don't want to go in to see a big coffin?You have to buy coffin column incense burned several hundred yuan,You don't feel cheated."
接连三站的购物后,终于到达下一个景点自费旅游景点明皇宫。导游只给大家40分钟的旅游时间,笔者询问,明明写的是1个半小时,导游回答:“有国家级的导游带着你参观,40分钟就够了。”之后笔者便被所谓“国家级”的导游带领着匆匆游览明皇宫,整个参观只用了30分钟。
Three station after shopping,Finally arrived at a scenic spot at their own expense tourist attractions Ming palace.Tour guide just 40 minutes travel time for everyone,The author asked,Written is one and a half hours,The tour guide to answer:"Have a national tour guide take you to visit,40 minutes is enough."After the author has been called"At the national level"Tour guide led in a hurry to visit Ming palace,The visit took just 30 minutes.
回到车上,笔者发现导游不知去向。询问司机,被告知导游已经下班了。笔者和司机说还未参观“鸟巢”和“水立方”,司机回答他会带大家去。之后司机把游客拉到北京演艺中心门口,便叫大家下车,说今天的旅游到此结束,“鸟巢”、“水立方”请大家自行参观。有游客询问为何不把大家送回市中心时,司机回答自己的车进不了三环。
Back to the bus,The author found that the guide whereabouts unknown.Ask the driver,Was told that the tour guide has been off work.The author and the driver said also not to visit"The bird's nest"and"Water cube",He will take you to the driver replied.After the driver to pull the visitor to the door of the performing arts center in Beijing,Call everyone to get off,Said tourism, to the end of today,"The bird's nest"/"Water cube"Please visit on its own.When visitors ask why don't you back to the downtown,The driver could not answer her car into the 3rd ring road.
在此番将近12个小时的“一日游”中,旅游时间仅有水关长城的1个半小时和明皇宫的30分钟。其余时间游客们都是在“被忽悠”和“被购物”中度过。
In this nearly 12 hours"A day trip"In the,Travel time ShuiGuan only an hour and a half of the Great Wall and Ming palace for 30 minutes.The rest of the time the tourists are in"Be fool"and"Was shopping"Spend the.
旅委难管非法一日游 A day at the travel committee illegal hard tube
笔者在参加此“一日游”团时发现,参团的30人中大部分都是老年人,其余的几个都是学生打扮的年轻人。
In this paper"A day trip"When found,Older people mostly tuxedo 30,The rest of the few are students dressed young man.
在从明皇宫到“鸟巢”的途中,笔者和坐在后排的老人聊起了天。老人告诉笔者,他们一共5个人,都是从大庆来北京旅游的。他们住在惠新南口附近的宾馆里,宾馆的大堂里就有这样的“一日游”报名点。“当时业务员和我们说,因为我们是老年人有优惠,原价220元/人打折到120元/人。”老人们询问业务员自费项目时,业务员告诉他们这完全是属于自愿的,不想去可以在车上等着。参加旅游后才发现,自费景点是必需去的,门票也从40元/人提高到80元/人。“本来不想去了,可把我们丢在长城我们怎么回来?”无奈还是交了80元。老人说他们一次报了两天的旅游,第二天是北京市内一日游,包括颐和园和恭亲王府等景点。“今天这么一来,明天的都不想去了,可钱都交了。”
From the Ming to the palace"The bird's nest"On the way,The author talked days and sitting in the back of the old man.The old man told me,They are a total of five,From daqing to Beijing tourism.They live in new nankou near the hotel,In the lobby of the hotel is like this"A day trip"assigns."When the salesman said with us,Because we are old people have a discount,The original price 220 yuan/discount to 120 yuan/person."The old people ask the salesman chargeable,Salesman told them it is all belong to voluntary,Don't want to go to can wait in the car.For travel until after,Fee-paying attractions are necessary,Tickets from 40 yuan to 80 yuan/person/people."Originally don't want to go,Can put us at the Great Wall, how do we come back?"But still handed over 80 yuan.The old man said they once called the two days of travel,The second day is a day at the Beijing city,Such as the Summer Palace and the palace scenic spot."So today,Don't want to go to the tomorrow,But money is handed over."
笔者向北京市旅游发展委员会便民电话12301投诉,接听电话的相关工作人员表示,不签订合同肯定是非法一日游,而且北京没有所谓的“青年旅行社”,但是京东网销售该“一日游”产品的行为不在旅委的管辖范围之内。(实习生 阮霁阳 记者 鄢光哲)
The author to the Beijing tourism development committee for the convenience of telephone 12301 complaints,Relevant staff of answering the phone says,Don't sign a contract must be illegal day trip,And there is no Beijing"Youth travel service",But the jingdong net sales"A day trip"The behavior of the product are not within the jurisdiction of travel agencies.(Interns RuanJi Yang YanGuangZhe journalist)
作者:阮霁阳 鄢光哲
The author:RuanJi Yang YanGuangZhe
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