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港旅回应内地客索赔:旅行社若无错站稳立场--亲稳网络舆情监控室
2013-05-12

  中新网5月3日电 5月1日有郑姓内地旅客因不满旅游巴士迟到1小时,向负责接待的香港旅行社索赔3000元,引起全城哗然。

On May 1, Beijing, May 3 (Reuters) have surfed the mainland tourist because of dissatisfaction with tour bus late for 1 hour,To the travel agency is responsible for the reception of the Hong Kong claims 3000 yuan,Cause the outcry over the city.

  据香港《明报》报道,香港旅游业议会(旅议会)主席胡兆英认为,若香港旅行社无错,便应该“企硬”(站稳立场);香港旅游发展局(旅发局)主席林建岳亦称会就此讨论。

According to Hong Kong[Ming pao]reports,Travel industry council of Hong Kong(Trip to parliament)The chairman Hu Zhaoying think,If Hong Kong travel agency without fault,And should be"Are hard"(Take a stand);Hong Kong tourism board(HKTB)Chairman Lin Jianyue also said it would talk about.

  胡兆英表示,接获涉事的万龙国际旅游通知,前晚赔出的500元,并非由他们支付,而是由内地组团的旅行社负责。

Hu Zhaoying said,Received involved to stop international tourism notification,The night before last pay of 500 yuan,Is not paid by them,But by the mainland delegation of travel agents is responsible for.

  香港商务及经济发展局长苏锦梁认为,前日内地客索款只是个别事件,相信不会影响内地和香港关系,而香港旅游承受力评估已届最后阶段。

Su Jinliang think, director of the Hong Kong business and economic development,On the mainland tourists debit is only individual case,Believe that will not affect the relationship between the mainland and Hong Kong,The Hong Kong tourism tolerance evaluation is the final stages.

  香港入境团旅行社协会主席谢淦廷表示,过去两年有关内地客的无理投诉渐多,大约每月都接获六七十宗涉及无理挑剔旅行社服务的“旅霸”个案。

Hong Kong entry tour operators association chairman Xie Ganting said,Unreasonable complaints about mainland tourists over the past two years more,About received each month involving s unreasonable travel agency services"Trip to bully"case.

  他指两个月前,一名40多岁的男旅客声称咬食物至“甩牙”,要求领队赔医药费,最后领队赔了3000多元,贵过旅客所付团费,“30个人吃饭,你咬掉牙就说我们有问题,要求赔偿,不然打999……非常不合理”。

Referring to two months ago,A 40 year old male passenger claimed that food to bite"Swing teeth",Asked the leader pay medical bills,Finally, the manager of the lost 3000 yuan,More expensive than the passenger paid membership fee,"30 people to dinner,You bite off teeth said we have problems,Ask for compensation,Or call 999……Is very unreasonable".

港旅回应内地客索赔:旅行社若无错站稳立场

港旅回应内地客索赔:旅行社若无错站稳立场

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港旅回应内地客索赔:旅行社若无错站稳立场

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