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港旅议会回应内地客索赔:旅行社若无错站稳立场--亲稳舆论引导监测室
2013-05-15

  中新网5月3日电 5月1日有郑姓内地旅客因不满旅游巴士迟到1小时,向负责接待的香港旅行社索赔3000元,引起全城哗然。 中新网5月3日电 5月1日有郑姓内地旅客因不满旅游巴士迟到1小时,To the travel agency is responsible for the reception of the Hong Kong claims 3000 yuan,Cause the outcry over the city.

  据香港《明报》报道,香港旅游业议会(旅议会)主席胡兆英认为,若香港旅行社无错,便应该“企硬”(站稳立场);香港旅游发展局(旅发局)主席林建岳亦称会就此讨论。

据香港[Ming pao]reports,Travel industry council of Hong Kong(Trip to parliament)The chairman Hu Zhaoying think,If Hong Kong travel agency without fault,And should be"Are hard"(Take a stand);Hong Kong tourism board(HKTB)Chairman Lin Jianyue also said it would talk about.

  胡兆英表示,接获涉事的万龙国际旅游通知,前晚赔出的500元,并非由他们支付,而是由内地组团的旅行社负责。

胡兆英表示,Received involved to stop international tourism notification,The night before last pay of 500 yuan,Is not paid by them,But by the mainland delegation of travel agents is responsible for.

  香港商务及经济发展局长苏锦梁认为,前日内地客索款只是个别事件,相信不会影响内地和香港关系,而香港旅游承受力评估已届最后阶段。

香港商务及经济发展局长苏锦梁认为,On the mainland tourists debit is only individual case,相信不会影响内地and香港关系,The Hong Kong tourism tolerance evaluation is the final stages.

  香港入境团旅行社协会主席谢淦廷表示,过去两年有关内地客的无理投诉渐多,大约每月都接获六七十宗涉及无理挑剔旅行社服务的“旅霸”个案。

香港入境团旅行社协会主席谢淦廷表示,Unreasonable complaints about mainland tourists over the past two years more,About received each month involving s unreasonable travel agency services"Trip to bully"case.

  他指两个月前,一名40多岁的男旅客声称咬食物至“甩牙”,要求领队赔医药费,最后领队赔了3000多元,贵过旅客所付团费,“30个人吃饭,你咬掉牙就说我们有问题,要求赔偿,不然打999……非常不合理”。

他指两个月前,A 40 year old male passenger claimed that food to bite"Swing teeth",Asked the leader pay medical bills,Finally, the manager of the lost 3000 yuan,More expensive than the passenger paid membership fee,"30 people to dinner,You bite off teeth said we have problems,Ask for compensation,Or call 999……Is very unreasonable".

 

 相关新闻 相关新闻

  辽宁游客大闹香港:我们也是有一定身份的人

辽宁游客大闹香港:We are also have certain identity

  对来自辽宁、声泪俱下的夫妇,一家四口,团费合计6000元人民币,参加港珠澳五日团,4月29日来到香港玩,5月1日凌晨4时许,全团80人原定去澳门玩,但旅游大巴迟到了45分钟,郑家四口人与7名友人眼见旅行大巴爆满,坚持要等到第二辆大巴来,但又等了一个多小时,才等到第二辆旅游大巴。

对来自辽宁/Tearful couples,A family of four,Membership fee total is RMB 6000,In Hong Kong, zhuhai and macau 5th regiment,On April 29, came to Hong Kong to play,On May 1, at 4 PM,80 was supposed to visit macau,But the tour bus was late for 45 minutes,Beep four mouth people with seven friends see the travel bus,Insist on till the next bus come,But waited more than an hour,Just wait for the second bus tour buses.

  男游客郑先生一边哭一边声音颤抖地说:"心里非常不舒服,香港是个讲法治的社会,(这段旅行)完全是欺诈。"

男游客郑先生一边哭一边声音颤抖地说:"The in the mind very uncomfortable,Hong Kong is a society under the rule of law,(This period of travel)Completely is a fraud."

  一位女游客面对香港媒体的镜头,说了一句"要不我们也不来香港购物,我们也是有一定身份的人"。【详细】

一位女游客面对香港媒体的镜头,Said,"If we don't come to Hong Kong shopping,We are also have certain identity".[In more detail]



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