有一些患者觉得失望 Some patients feel disappointed

　　试运行十几天，体验过港大深圳医院“港式医疗服务”的市民大多赞赏有加，但也有不同的声音。

Commissioning more than 10 days，Experience of shenzhen hospital of Hong Kong“Medical service of Hong Kong style”Most of the residents have add appreciation，But also have the different sound。

　　“看小病不合算。”130元的全科门诊看病方式及收费标准令一些患者很失望。有患者花了130元看一次胃病，只开了五六十元的药。还有患者反映药品品种不全。

“See ailment not worthwhile。”130 yuan general check-up means and fee standards for some patients are very disappointed。Patients have spent 130 yuan ($) see a stomach trouble，Opened only 60 yuan medicine。And patients reflect the drug varieties。

　　不少人担心港大深圳医院打着全科门诊的旗号，模仿香港，最后办成了贵族医院。还有不少人质疑：离开了香港大环境，港大深圳医院能否避免“淮南为橘、淮北为枳”，如能否让“香港因素”继续生长，进而为内地市民解决“看病难看病贵”闯出新路。

Many people worry about big port of shenzhen hospital under the banner of general outpatient service，Imitate Hong Kong，Finally he had noble hospital。There are many people questioned：Left Hong Kong environment，Hong Kong shenzhen hospital can avoid“Huainan for orange、Huaibei for frutus”，Such as could let“Hong Kong factors”Continue to grow，For the mainland citizens and solve“Difficulties in getting your doctor”Rushes out new road。

　　面对种种疑虑，港大深圳医院方面给出的说法和态度让人充满期待。

Face a variety of doubt，The Hong Kong hospital that shenzhen are given and the attitude to full of expectation。

　　医院目前还在试运行阶段，一切都还在磨合中。医院的香港文化、全科转专科门诊就诊方式还需内地市民慢慢适应。“我的愿望是一定要成功。”对于医院的前景，邓惠琼很有信心，“我们来这里不是要办贵族私家医院。患者在我们医院得到的服务是一样的，医生一定要有医德，不是钱多的人就可以优先看病。”

The hospital is still on trial run，Is everything in the scheme。The Hong Kong hospital culture、General specialist out-patient clinic way to still need to mainland citizens get used to。“My wish is to be successful。”The prospects for the hospital，DengHuiQiong very confident，“We didn't come here to do noble private hospital。Patients in our hospital get service is the same，The doctor must have medical ethics，Money isn't more people can see priority。”

　　“不觉得有什么阻力，深圳市政府很支持。”邓惠琼介绍，去年7月跟深圳市政府签订同意书，11月成立董事局。香港大学来深圳办医院，是因为深圳市政府看中香港大学在医院管理、学生教育、医学研究、医疗服务上做得很好，国家卫生部和深圳在医疗改革方面也比较看重香港的经验。我们推行管办分离、政事分开的法人治理结构改革。

“Don't feel any resistance，Shenzhen government very support。”DengHuiQiong introduced，Last July with shenzhen government signed the agreement，November board was established。The university of Hong Kong to shenzhen to the hospital，Because the government of the Hong Kong university shenzhen fancy in hospital management、Students education、Medical research、Medical services do very well，National ministry of health and the shenzhen in health reform aspects of Hong Kong is also value experience。We implement management office separation、Government affairs separate governance structure reform。

　　吴汉骥是香港大学教授，目前是港大深圳医院全科门诊的负责人。谈到往来深港两地的辛苦与不便，68岁的吴汉骥坦言，能把全科门诊的理念和经验带到内地，辛苦也值得。

吴汉骥 is Hong Kong university professor，At present is the Hong Kong hospital, director of the general outpatient service of shenzhen。With the deep and hk about hard and inconvenience，The 68-year-old 吴汉骥 said，The general idea of outpatient service can and experience to the mainland，Hard also worth。

　　“在港大深圳医院，没有红包，也没有药品回扣。医生减少了压力，也可以将有限的精力专注于医疗水平和实际工作能力的提高。”全科门诊的林医生在广州从医已经有10多年，红包和药品回扣令他很纠结，拿了良心过不去，不拿患者和家属会误解。来港大深圳医院就没有这方面的顾虑，就职十几天，工作得很愉快，终于找到适合自己的医院。

“The Hong Kong hospital in shenzhen，No red envelopes，No drugs rebates。The doctor to reduce the pressure，Can also will be limited energy focus on medical treatment and actual ability enhancement。”General out-patient doctor in guangzhou has been working with 10 years，Red envelopes and drug kickbacks to his very entanglements，Take not a conscience，Don't take patients and families will misunderstand。To the Hong Kong hospital is not the shenzhen concerns，Inauguration more than 10 days，A pleasure，Finally find suits own hospital。

【焦点链接】 【Focus link】

全科门诊130元打包收费 General outpatient service 130 yuan packaged fees

　　港大深圳医院由深圳市政府全额投资，总投资约40亿元、占地总面积19.2万平方米、总建筑面积36.7万平方米、床位2000张，可容纳日门诊量8000一10000人次。医院引入香港大学器官移植、肿瘤综合治理、骨科与创伤、生殖医学及产前诊断、心血管等优势医疗专科。

Hong Kong shenzhen hospital by the shenzhen municipal government investment in full，A total investment of 4 billion yuan、Covering an area of 192000 square meters、The total construction area of 367000 square meters、2000 beds，Can accommodate 10000 people MenZhenLiang 8000 a day。The hospital introduced to Hong Kong university organ transplants、Tumor comprehensive treatment、Orthopaedic and trauma、Reproductive medicine and prenatal diagnosis、Advantages of cardiovascular health specialist。

　　管理方面，医院实行董事会领导的院长负责制，设立董事会、医院团队和监事会，董事会负责行使医院重大事项决策权、医院管理团队负责运营管理。医院产权归深圳所有，管理及决策团队由深港双方共同组建。

management，The board of directors is adopted by the director of the hospital system，Shall establish the board of directors、The hospital team and the board of supervisors，The board of directors is responsible for the exercise of hospital major matters decision-making authority、The hospital management team responsible for operation and management。The hospital to shenzhen all property rights，Management and decision making by deep port both team together to form。

　　港大深圳医院引入了香港公立医院门诊打包收费的模式，实行全科门诊打包成130元全科门诊收费。

Hong Kong shenzhen hospital introduced Hong Kong public hospital outpatient service pack charge of mode，A general outpatient service pack into 130 yuan general outpatient service charge。

　　全科门诊打包收费项目涵盖门诊挂号费、诊金、基本检查、非严重伤口处理费及7天内基本药品费等。而基本检查包括X光拍片、血常规等检查，但不包括CT、核磁共振等大型设备检查。据悉，这个费用是参考深圳3家三甲医院的门诊基础数据，包括挂号费、诊金、血尿便肝肾功常规检验、X光拍片、抽血费、医疗耗材、小换药及600种标准药物等模拟测算得出。

General outpatient service pack charge project covers outpatient service registration fee、ZhenJin、Basic inspection、The serious wound processing and 7 days basic expenses of drug, etc。And basic inspection including X-ray to make films、Blood routine check, etc，But not including CT、Nuclear magnetic resonance (NMR) and other large equipment inspection。It is reported，This charge is reference shenzhen three 3 armour hospital outpatient basis data，Including the registration fee、ZhenJin、Blood in the urine and kidney function routine inspection、X-ray scan、Blood fee、Medical consumables、Small change medicine and 600 kinds of standard drugs that simulation estimates。

【焦点关注】 【focus】

根治“顽疾”从制度设计着手 radical“Persistent ailment”From the system design to begin

　　针对患者所诟病的开大处方、用高价药等“顽疾”，港大深圳医院从制度设计上给出了解决的方案。

For patients have noticed DaChuFang open、With the high price drugs“Persistent ailment”，Hong Kong from shenzhen hospital system design gives the solution to it。

人事编制制度 全员聘用 The establishment system full employment

　　港大深圳医院实行全员聘用制度，自主招聘和解聘工作人员，对医务人员实行合同制管理，3年一签，医务人员只进不出的“铁饭碗”被打破了。要保饭碗，必须努力提高医术，必须有良好的医德。

Shenzhen hospital of Hong Kong under a contract recruitment system，Independent recruitment and dismiss workers，Medical personnel to the contract management，3 years in a sign，Medical personnel into that not only“Iron rice bowl”Was broken。To keep their jobs，Must work to improve medical skill，Must have good medical ethics。

工资分配制度 岗位绩效工资 Salary distribution system post performance salary

　　医生工资分两部分：基本工资和绩效工资。绩效工资的高低主要看医生的医疗质量，与开多少药，做多少检查完全无关。每个专业都有一套专门的薪酬评估体系，标准有医生看病时的服务质量，手术有多少并发症，有没有投诉，患者满不满意，合作团队的医护人员满不满意等。医生薪酬里每月还将按比例扣除一部分作为约满酬金。合同期满，考核满意，就可一次性获得约满酬金。

The doctor salary is divided into two parts：Basic wage and salary performance。Performance-based pay the discretion of the main see the doctor the quality of medical care，And how much medicine open，How much do check completely irrelevant。Every major has a set of special compensation evaluation system，The doctor has the standard service quality，How many surgical complications，Any complaint，Patients with not satisfied，Cooperation team staff full not satisfied, etc。The doctor in the monthly salary in proportion to deduct as part of about full fee。Contract expires，Assessment satisfaction，Can get about a full reward。

高薪养廉 对红包、回扣零容忍 YangLian high salary for a red envelope、Kickbacks zero tolerance

　　医院开出比深圳其他同级公立医院高的薪酬，但对红包、回扣等医生的“灰色收入”，采取零容忍的态度。这一点写入合同，有任何廉洁上的问题，将立刻开除。

Hospital than other open shenzhen public hospital at the same level of high salary，But for a red envelope、Rebates of doctors“Grey income”，Take the attitude of zero tolerance。This written to the contract，Any honest problems，Will immediately fired。

收费制度 杜绝大药方和多开药 Charge system put an end to great prescription and many a prescription

　　130元的全科门诊打包收费，可切断医院、医生收入与药品、检查直接挂钩的利益链条，从制度上杜绝了医院、医生为了赚钱而乱开药、多做检查的现象。患者事先也清楚知道此次看病要用多少钱，有助于医患间的互信。

130 yuan general outpatient service pack charges，Can cut hospital、The doctor income and drugs、Check the interests of tied directly chain，From the system to eliminate the hospital、The doctor to make money and a prescription、Do check phenomenon。Patients also clearly know the doctor in advance how many money，Help the mutual trust between patient。

第三方处理医疗纠纷 避免医闹 The third party to avoid dealing with medical disputes medical make

　　要求医生详细告知治疗方案的利弊，由患者来选择。发生医疗纠纷时，有调解员介入。设置了“病人关系科”，解决患者提出的建议和意见。港大深圳医院还引入香港医院的管理机制，为所有医生购买执业责任保险，引入第三方来中立处理医疗纠纷，避免将医患双方直接推向对立面。(驻深圳记者 于明山 文/图)

Asked the doctor to specify the pros and cons of the treatment，By patients to choose。Occur when medical disputes，A mediator in。set“The patient relations division”，Solve proposed suggestion and opinion to the patients。The Hong Kong hospital shenzhen introduced to Hong Kong hospital management mechanism，For all the doctors buy practice liability insurance，The third party to neutral dealing with medical disputes，Avoid both doctors will directly to the opposite。(In shenzhen YuMingShan reporter, / figure)