省妇保网上预约号不能退，一退就冻结账户 Save FuBao online booking number can't refund，Back is frozen account

　　打击医院号贩子，省卫生厅本月出的新招惹恼“黄牛” Blow, hospital traffickers，This month the provincial department of a new recruit possess“cattle”

　　黄牛向厅长下战书：谁能治得了我 Head of cattle to the afternoon：Who can cure got me

　　这两天，浙江的医疗挂号平台，与“黄牛”斗上了。

The two days，Zhejiang medical registered platform，and“cattle”Measures on the。

　　记者发现，两方斗智斗勇，斗技术斗规则，较量几乎到了“白热化的地步”。

Reporter discovery，The two sides conspiracy，Dou technology measures rules，Almost to the fight“The white-hot point”。

　　为什么这么说？

Why do you say that？

　　几天前，有个自称是“黄牛”的人，在网上给卫生厅厅长信箱写了一封“叫板”信，让工作人员着实哭笑不得。

A few days ago，Have a claim to be“cattle”people，In the online to health department head of department mailbox wrote a letter“JiaoBan”letter，Let staff really in distress situation。

　　这封信很短，标题相当有“气场”：我就是各大医院的“黄牛”，你们有能力治我吗？

This letter is very short，Title is quite a“gas”：I am all big hospitals“cattle”，You have the ability to put to me？

　　正文的内容，比标题更直接：厅长、院长算什么，我有靠山的，治不了我的！

Text content，More directly than title：Head of、What the，I have a backer of the，Never cure my！

　　工作人员仔细分析了这封信。平时，厅长信箱有不少患者反映“黄牛”问题，基本上都是痛骂“黄牛”的。碰到“黄牛”主动现身叫板，还是第一次。

Staff careful analysis of this letter。At ordinary times，Head of many patients reflect the mailbox“cattle”question，Basically are painful scold“cattle”of。met“cattle”Active appeared JiaoBan，Is the first time。

　　卫生厅回信，不给“黄牛”生存空间 Health department letter，Don't give“cattle”Living space

　　工作人员都觉得，如果这位真的是“黄牛”，那么他一定是被最近的连环政策逼得跳脚而且气急败坏的“黄牛”。

Staff feel，If this really is“cattle”，Then he must have been recent serial policy drove TiaoJiao and desperate“cattle”。

　　斟酌了一下，工作人员认真地给这位“黄牛”回了封信，短短几句话，义正词严：

Weighed about，Staff to the seriously“cattle”Back to the letter，Just a few words，disrespectful：

　　在医院倒卖号源，不仅扰乱医疗机构诊疗秩序，而且侵犯了大部分挂号患者的正当权益，对于患者来说，不仅受病痛困扰，还要受盘剥。“黄牛”的该种卑劣行为，已经遭到社会唾弃。

In the hospital, scalping source，Not only disrupt the order of diagnosis and treatment of medical institutions，Most of the registered patients and invaded the legitimate rights and interests，For people，Not only by ailments，And exploitation by。“cattle”The mean of behavior，Have been social decay。

　　今后，将采取综合措施打击“黄牛”，对内强化管理，加强诊间预约、社区预约；对外联合公安部门共同打击，同时，加强宣传，引导患者建立正确的就医观念，不断缩小“黄牛”的生存空间。

In the future，Will take comprehensive measures to crack“cattle”，Strengthening internal management，Strengthen clinic and make an appointment、Community reservation；Foreign joint public security department to combat，At the same time，Strengthen the propaganda，Establishing the correct medical treatment of patients with guide concept，shrinking“cattle”Living space。

　　“黄牛”为什么急得跳脚？ “cattle”Why TiaoJiao nasty？

　　记者从省卫生厅了解到，从7月11日开始，省卫生厅对预约服务工作做了一系列调整：

Reporters from provincial department to understand，From July 11, began，Provincial department of the appointment service work to do a series of adjustment：

　　预约省妇保的号子不能退号，一退号，账户就会被冻结不能使用；经身份证确认为真实身份的，才能解冻。

Appointment FuBao province cell number can't refund，A back number，Account will be frozen can't use；The id card confirmed as the true identity，To thaw。

　　凡取消预约的号源，一律退回医院，改由医院当天现场预约。

All pre-registered number of source，Returned to the hospital are，Over the day hospital and make an appointment。

　　这些变化，就是针对“黄牛”的。

These changes，Is in“cattle”of。

　　“我们暗访过，也调查过病人。不少‘黄牛’现在是用秒杀器先把号子占了，然后去兜生意；兜到生意以后，把手上这个占位的号子退掉，号子就会回到可预约的状态，‘黄牛’就可以正大光明地用患者的身份证信息挂号。”卫生厅一位工作人员说。

“We have publicly and privately，Also looked into the patient。many‘cattle’Now is the first death with seconds of the cell，And then to pocket business；Pocket to business after，On the sites cell return，Son will return to the state of the booking，‘cattle’Can be fair and patients with the id of the information registered。”Health department a staff said。

　　原来，“黄牛”的套路，也是利用了预约诊疗平台的漏洞。

The original，“cattle”routines，Is the diagnosis and treatment of appointment of the platform of holes。

　　“本来退号的情况是正常的，但是，有些账户总是不停地退号，就有问题了。” 　这个新规，就是为了拦截不停地秒号、退号、倒号的那一批“黄牛”。

“Originally, the situation is back to normal，but，Some account kept back number，is。” The new rule，Is to intercept kept seconds number、Retreat,、Pour the number a batch of“cattle”。

　　冻结账户，真真假假“求解冻” Frozen account，true“Thaw out for”

　　用冻结账户的方法来抵制“黄牛”，目前看来，效果还不错。但给工作人员增加了很多工作量，他们不断地接到要求“解冻”的申请。

With the method of frozen account to boycott“cattle”，Now it looks，Effect is good。But to give workers a lot more work，They constantly received requirements“thaw”application。

　　按照规定，如需解冻，用户要有取消预约的理由。

According to the regulation，If need to thaw，The user must have reason to cancel。

　　记者粗略查看，退号的人有各式各样的理由：

Reporter rough view，The number back there are all sorts of reasons：

　　一位患者上传理由：“我没有看到通知，然而我本人又很希望能够拿到一个更早的号子。”

One patient upload reason：“I didn't read the notice，But I hope we can get and an earlier work songs。”

　　还有一位上传理由：我已于7月16日急诊而做过B超，不能在短时间内多次做B超，故而取消，求解冻。

And a upload reason：I already on 16 July emergency and do B to exceed，Not many times in a short time doing B to exceed，So cancel，Thaw out for。

　　更多的理由很简单：公司临时安排，我明天出差，无法按时去医院取号。

More the reason is simple：Temporary arrangement，I go on a business trip tomorrow，Can't go to a hospital in time take number。

　　……

......

　　要在这么多申请解冻的账户中，甄别出来哪些是“黄牛”，还真要有一双火眼金睛。

To apply for the thawing in so many of the account，What is identified“cattle”，Really want to have a pair of HuoYanJinJing。

　　但省卫生厅相关负责人告诉记者，目前看来，这个效果还不错，起码是有一些疑似“黄牛”现形。　　“我们的技术正在不断改进，以后一定会推进专家号预约权限交给社区，让社区医生来守门，的确有需要的患者，才给预约专家。”

But the relevant person in charge of provincial department told reporters，Now it looks，The effect is good，At least there are some suspected“cattle”shows。“Our technology is improving，Will be promoting ZhuanGuHao appointment authority to the community，Let the doctor to porters community，Do have need of the patients，To make an appointment experts。”

　　斗智斗勇斗牛，连环出招 Bullfighting conspiracy，Serial recruit

　　省妇保的专家资源稀缺、号子难挂、“黄牛”多，不少人都知道。这两年，医院和管理部门、预约平台都想了很多办法，有收效，但“黄牛”也“见招拆招”，屡禁不止。

FuBao province of experts resources are scarce、Cell hang difficult、“cattle”more，Many people know that。The two years，Hospitals and management department、Make an appointment to the platform with many ways，Have had，but“cattle”also“See recruit and recruit”，long-standing。

　　不少技术型“黄牛”，把重点从窗口挂号，转向了预约诊疗平台。

Many technological“cattle”，The focus from the window to register，To make an appointment diagnosis and treatment and platform。

　　通过秒杀器等装备，“黄牛”可以比普通用户更快地“秒”到稀缺号源。

Through the seconds kill the equipment，“cattle”Can more quickly than ordinary users“seconds”To scarce, source。

　　针对这样的技术型“黄牛”，省预约诊疗平台先是通过IP地址、电话号码以及身份证等多个指标，对挂号的人进行监控；如果在短时间内，同一个信息反复多次出现，将被视为异常行为，列入黑名单，三个月内不能挂号。

On the technological“cattle”，Province appointment first through the IP address of diagnosis and treatment platform、Phone number and id, and other indicators，To register of the people monitor；If in a short time，The same information appear multiple times，Will be recognized as abnormal behavior，blacklist，Three months can't registered。

　　为了“防黄牛”，网站还增加了几层验证码，增加号贩子刷机的难度。

In order to“The cattle”，Site also increase several layers of verification code，Increase the difficulty of flash, dealers。

　　后来，工作人员发现，为了抢号，许多号贩子还会预先在没有找到买家时就提前挂好号子，找到买家后，通过退号然后重新挂号的方式兜售出去。

later，Staff have found，In order to rob,，Many th dealers will not find buyers in advance and earlier cell hang up，Find buyers after，Through the back then to register of the way, selling out。

　　针对这个情况，省卫生厅预约挂号平台对这些退出来的号进行了锁定，不定时重新发放，让号贩子无机可乘。

According to the situation，Provincial department to make an appointment to the exit of the platform, the lock，Do not regularly to extend，Let no lock out Detroit traffickers。

　　但后来，“黄牛”也增加了技术，不仅可以做到IP地址不断更换，而且几乎24小时“扫描”，以秒杀不定时出现的号子。　　“斗牛还要继续。”工作人员告诉记者。

But then，“cattle”Also increased technology，Not only can do IP address constantly changing，And almost 24 hours“scanning”，Kill not appear regularly in seconds cell。“Bullfighting will continue to。”Staff, told reporters。

　　将“斗牛”进行到底 will“bullfighting”what

　　普通市民的就医习惯，正慢慢地在改变，网上预约多了，但“黄牛”也把目标从地面转向了平台。

Ordinary citizens to go to a doctor of habit，Is slowly changing，Online booking，but“cattle”The target from the ground to the platform。

　　记者从浙江在线的省预约诊疗平台了解到，目前，全省已经有74家医院把自家的专家号、普通门诊号放到了网上供预约，粗略统计有7500多位专家提供预约。

News from zhejiang province diagnosis and treatment of online booking platform to understand，At present，The whole province has 74 hospitals ZhuanGuHao of your own、Average outpatient service on the Internet, for an appointment，Roughly 7500 experts to provide an appointment。

　　在线健康频道统计，今年上半年，共预约成功有23.4万个号子，现在，实名注册用户近80万。

Online health channel statistics，In the first half of this year，Make an appointment with 234000 of successful work songs，now，New nearly 800000 registered users。

　　而在这些号源中，记者也发现，有相当一部分患者还是挂普通号。普通号随到随挂，为啥还要预约？有患者告诉记者，预约号的号子上面有就诊时间，按照预约时间提前去即可，不用大热天等在医院里“添堵”了。

And in the number of source，Reporters also found that，A number of patients or hang ordinary number。Along with the ordinary, with the hang，Is what will make an appointment？Have patients told reporters，Reservation number cell have time to get it，Make an appointment in advance in accordance with the time to go，Need not hot days in the hospital, etc“added”the。

　　看来，老百姓的就医习惯，也在不停地调整，网上预约平台的确方便了群众，但“黄牛”的存在，使本来就趋紧的就诊号更难预约了。

look，The people used to go to a doctor，Are constantly in adjustment，Online booking platform does the convenient，but“cattle”existence，Make originally tightens medical examination, more difficult to make an appointment。

　　“这是服务群众的平台，我们一定要保护这一方净土。”省卫生厅一位工作人员说。　(王蕊)

“This is the service of the platform，We have to protect the clods。”Provincial department of a staff said。(WangRui)