本报讯（记者宋洁 实习生王思露） 本想按揭买套二手房，谁料想买房不成，房东和中介却收着消费者2万元定金和17000元的按揭手续费不退还。日前，在市消协支持下和消协律师团律师的免费代理下，消费者决定上法院打官司讨个公道。据悉，此案是今年市消协支持消费者起诉的首场官司。

Report from our correspondent（Reporter SongJie interns WangSiLou） This want to buy mortgage secondhand room，Want to buy a house but not to become，The landlord and the intermediary but keep consumers 20000 yuan and 17000 yuan deposit of mortgage fee is not refundable。a，In the city disappear assist support and consumer advocates of free agency of legal counsel lawyer，Consumers decided to get a law on court justice。It is reported，The case is this year city disappear assist support consumers the first prosecution case。

　　中介办不下按揭 消费者买房受阻

Intermediary do not buy a house mortgage consumers by

　　今年4月3日，消费者王女士与房东师某签订了一份《房屋买卖定金合同》，想以40万的价格购买师某位于长安区一套房子。合同约定：合同签订当日消费者一次性付清2万定金。同时，由秦东中介公司办理按揭手续；签订合同后30个工作日内办理过户手续；过户当日卖方拿到全款。

This year, April 3,，Ms wang consumers with the landlord division one signed a《Building business deposit contract》，Want to buy a 400000 division located in changan area a house。contract：On the day of the contract signed consumer paid off in 20000 deposit。At the same time，By QinDong intermediary company for mortgage loan procedures；After signing the contract within 30 days for transfer procedures；Transfer the seller to get all of that day。

　　合同签订当日，王女士就向师某交付了2万元定金。月底，又向秦东中介公司交纳了17000元的办理按揭手续费。

Signed the contract on the day of the，Ms. Wang to division one delivered 20000 yuan deposit。End of，And QinDong intermediary company to pay RMB 17000 for mortgage loan fees。

　　可让王女士始料未及的是，秦东中介从合同签订至今，由于种种原因，一直没能办理完按揭手续，让王女士无法取得银行贷款，房东师某在30个工作日内也未能办理过户手续，导致房屋买卖合同不能履行。

Can let ms. Wang is unexpected，QinDong intermediary from contract signing up to now，For a variety of reasons，Had not been able to deal with mortgage formalities，Let ms. Wang can't achieve a bank loan，The landlord division one within 30 working days also failed to deal with transfer procedures，Lead to building business contract cannot be performed。

　　消协支持消费者起诉

Consumer advocates support consumer prosecution

　　王女士多次与秦东中介和房东师某沟通和协商，希望继续办理按揭手续，或者退还所交费用，但对方都不予处理。

Ms. Wang many times and QinDong intermediary and the landlord t a communication and negotiation，Hope to continue for mortgage loan procedures，Or to return the pay fee，But the other side is not to processing。

　　无奈之下，王女士向西安消协进行投诉。市消协表示，这起纠纷是由于中介一直未能办理完按揭手续，才导致合同无法履行的，所以消费者依法可以解除合同。市消协决定支持消费者打官司，并指派律师团律师张佩雯为消费者免费代理。

Helpless under，Ms. Wang xian disappear assist to complain。City disappear assist said，The dispute is due to intermediary have been unable to deal with mortgage formalities，That led to this contract to be unable to fulfill，So consumers can terminate the contract in accordance with law。City disappear assist decided to support consumer law，And appoint a lawyer for the consumer's legal team ZhangPeiWen free agent。

　　6月7日，消费者王女士向长安区人民法院提起诉讼，要求退还37000元，并赔偿其他费用2430元。据悉，此案将于近日开庭。

June 7，Consumer ms. Wang XiangChangAn district people's court，Ask for a refund of the 37000 yuan，And compensate for the other costs are 2430 yuan。It is reported，The case will be in court recently。

　　市消协秘书长马世群表示，市消协支持起诉并指派律师团免费代理的诉讼，一般都会选择家庭困难的消费者，或者具有代表性、典型性的严重损害消费者权益的案件，不一定要求标的价值高。

City disappear assist secretary-general MaShiQun said，City disappear assist support prosecution and appoint lawyers' group free agency of lawsuit，General will choose family difficult consumers，Or are representative、Typicality of serious damage, the rights and interests of consumers, case，Is not necessarily to be mark high value。

　　2006年，市消协成立了由16名律师组成的市消协消费维权律师团，通过提供义务咨询服务和法律支持，为消费者撑腰。

2006 years，City disappear assist established by 16 the formation of the city disappear assist consumer rights legal counsel，By providing consultation service obligations and legal support，For the consumer to bolster。