本报讯（记者李建伟）小区物业去留到底谁说了算？福州白马河畔一小区部分业主与业委会意见分歧，两个月前，小区业主以投票形式，决定小区物业公司留下继续服务，但近日小区业委会却公开表示要“小区自治”。

Report from our correspondent（Reporter LiJianWei）Residential property was exactly who have the final say？Fuzhou white horse a section of river owner and industry authority divided in opinion，Two months ago，Village owner vote on a form，Residential property company decided to leave to continue service，But recently village course of study to have publicly said“Village autonomy”。

　　小区业主：200多人投票 150多人支持物业留下

Village owner：More than 200 people vote of more than 150 people support property to stay

　　昨日，在小区公告栏上贴着物业公司的公告：“将于2012年8月1日撤出小区”、“撤离之前，仍按原合同约定标准履行前期物业服务合同”。

yesterday，In the community bulletin board with property company announcement：“2012 will be held from August 1, residential withdraw”、“Evacuated before，According to the original contract is still the standard to perform the prophase realty service contract”。

　　一大早，不少业主三三两两站在楼下讨论物业去留的事。因业委会仍未找到合适的物业公司过渡，业主们担心小区将进入无物业管理的混乱状态。

Early in the morning，Many owner standing in the downstairs of the property was discussed。For industry authority is still haven't found the right property company transition，The owners worry district will enter without property management of chaos。

　　一位不愿透露姓名的女业主表示，前两年物业公司服务不尽如人意，乱划停车位、随意出租小区共用场地。为此，小区业主在去年11月成立了业委会。从那以后，物业服务质量有了很大改善。

One does not wish to disclose the name of female owner said，The first two years property company service not satisfactory，Delimit a parking space、Optional rent village common field。For this，Village owner in November last year established industry authority。Since then，Property management service quality has been much improved。

　　今年2月份，小区物业向业委会发函，因合同将于7月底到期，请业委会从社会选聘物业公司，进行物业管理移交。但业委会并未找到接管的物业。

In February this year，Residential property to industry authority sent a letter，Because of the contract will expire at the end of July，Please industry authority from social hiring property company，Property management to hand over。But industry authority did not find over property。

　　5月初，物业再次发函，希望业委会于8月1日前，寻找新的物业公司接替。

Early may，Property again sent a letter，Hope industry authority in August 1，Looking for new property company succeed。

　　5月28日左右，关于小区物业公司的去留，小区业主进行投票表决。小区2号楼的上海社区交通三社区主任张春表示，当时自己也应邀出席。在200余票表决中，有150多票支持物业留下来。但也有部分业主明确表示，留下可以，不能涨价。

May 28, or so，About residential property company see，Village owner to a vote。District no. 2 floor of the Shanghai community traffic three community director hellmann said，She was also invited to attend。In the more than 200 votes in the vote，More than 150 votes support property to stay。But there are also part of the owner make it clear，Leave can，Can't prices。

　　然而，小区业委会却于7月23日发出公告，“沟通挽留未果”，并告知全体业主，将由业委会“管理好自己的家园”。

however，But village course of study on July 23 announcement，“Communication keep not if really”，And told all the owners，By industry authority will“Manage their own their homes”。

　　这份公告引起部分业主的不满，更有气愤业主表示，业委会沟通有问题，无法代表全部业主心声，也没有存在必要。

The announcement caused part owner of discontent，More angry owner said，Industry authority communication has a problem，Unable to represent all their owner，There are no necessary。

　　业委会成员：业主投票表决并未经业委会通过

Industry authority members：The owner without a vote and industry authority through

　　随后，记者找到小区物业管理公司客服物管中心张经理，他表示，昨日上午，物业方面已开始同业委会进行交接，包括业主情况、小区消防、安保设施等资料。在同业委会协商后，接下来会有序将部分业主预交的7月之后的物业费逐一退还。

then，Reporters find community property management company customer service content canal center manager zhang，He said，Yesterday morning，Property has started to trade council of transition，Including owner case、Village fire、Security facilities and other material。In trade council after consultation，The next step would be to pay part owner of orderly after July the property fee one by one to return。

　　提到物业公司为何要撤离，张经理表情尴尬。他表示，物业日常管理跟业委会产生诸多不信任，导致工作难以开展；其次，因经营亏损，难以为继。至于细节，他不愿再透露。“如果业委会未找到合适物业接替，到时可再同广大业主进行协商。”

Mention property company why to leave，Manager zhang expression embarrassed。He said，Property daily management with industry authority produce many distrust，Lead to work is difficult to carry out；second，For operating losses，unsustainable。As for details，He did not like to reveal。“If industry authority not finding the right property take over，Then can negotiate with the owner again。”

　　与此同时，昨日业委会再次发出公告，表示“小区自治”已经得到部分业主认可，并有15位热心业主加入管理领导小组，义务服务。但就在公告贴出的当天下午，有业主向小区所在上海社区交通三社区反映，公告名单中有5人“查无此人”，另有2人没有长期在小区居住。

At the same time，Industry authority announcement yesterday again，said“Village autonomy”Has been part of the owners recognized，And the 15 enthusiastic owner to join leadership team，Compulsory service。But just before the announcement post that afternoon，Owner to district in Shanghai community traffic three community reflect，Notice list five people“No such person”，Two more men no long-term in the community living。

　　昨日，记者联系业委会主任求证此事时，其电话处于关机状态。不过，业委会成员王先生接受了采访。他表示，“业主挽留物业公司的投票表决未经业委会通过，是无效的。”王先生还称，业委会并未组织业主投票表决，“尽管投票有业委会个别成员参与，但不能代表业委会立场。”同时他还表示，原物业撤离后，业委会领导小组将正式上岗，会为业主选择更加质优价廉的物业服务公司。

yesterday，Reporter contact industry authority director at this verification，The phone is in shutdown state。but，Industry authority members Mr. Wang interview。He said，“Owners keep property company vote through without the course of study，Is invalid。”Mr. Wang said，Industry authority did not organization owner vote，“Despite the vote has industry authority individual members to participate，But can't represent industry authority positions。”He also said，The original property away，Industry authority leadership team will formal mount guard，For the owners will choose more inexpensive high-quality property services company。

　　房管局：业委会工作要有街道社区监督

Room canal：Industry authority work to have the community supervision

　　针对该小区存在的现象，昨日，福州市台江区房管局物管科张科长明确表态，“小区业主投票表决物业去留，业委会无权批准其是否有效。”业委会是业主大会执行机构，如果业委会没有按照程序，召开业主大会作出解聘、选聘物业公司决定，业主有意见很正常。

According to this village phenomenon，yesterday，Fuzhou TaiJiang area room canal GuanKe things specifically expressed a piece section chief，“Village owner vote on new property，Industry authority has no right to approve the are effective。”Industry authority is owner congress actuators，If industry authority not in accordance with the procedures，The owners' congress held a dismissal、Property companies hiring decisions，The owner is opinion is very normal。

　　张科长表示，按规定，解聘、选聘物业公司和工作人员，必须召开全体业主大会，“两过半”通过（即业主人数过半、业主专有面积过半）。如果未按规定执行，则视为无效。

Piece section chief said，According to the regulations，dismissal、Hiring property company and staff，Must hold all the owners' assembly，“Two more than half”Through the（That is more than half the number、Owner proprietary area more than half）。If not according to regulations，Shall be regarded as invalid。

　　另外，业委会工作要在街道社区监督、指导下开展。“因为业委会也是社区管理组织的一种，为街道派出机构。”张科长表示。

In addition，Industry authority work to in the community supervision、Carried out under direction。“Because industry authority is also a kind of community management organization，For street agencies。”Piece section chief said。

　　一旦业委会违规操作，业主可通过全体业主大会发表看法，甚至投票终止业委会职能、罢免其资格。如果因场地、人员等情况，导致业主大会无法召开，可由业委会以书面形式发“表决资料”来代替。如果因业委会原因导致无法召开，可由超过20%业主提议，由街道社区动员业委会召开，否则街道社区可代行其职责。

Once the industry authority violate compasses operation，The employer may, through all the owners' congress make comments，Even vote terminate industry authority functions、To sack the qualification。If due to space、Personnel, etc，Lead to owner congress can't hold，But by industry authority in a written form to the hair“Voting material”Instead of。If for industry authority causes cannot hold，But by more than 20% owner proposal，By streets community mobilization industry authority was held，Otherwise the community can be designated their responsibility。

　　最后，张科长表示，小区业委会成立的初衷是为全体业主维权，监督和促进物业服务，其身份就是全体业主的“家长”。他希望小区业委会同全体业主做好沟通，并依法依规解聘、选聘物业服务公司。

finally，Piece section chief said，Village course of study of the original intention was for all the owners' rights，To supervise and promote property services，Its identity is the all the owners“parents”。He hope village course of study to communicate with all the owners，And shall dismiss according to laws and regulations、Hiring property services company。