本报讯（记者 窦红梅）市工商局和市住建委两部门今年4月启动的房地产经纪行业专项整治取得了阶段性成果。昨天，市工商局对外披露，截至目前，全市共检查房地产经纪机构7520户，房地产经纪违法案件立案120件，市民投诉量环比呈现下降。据悉，下一步工商部门将曝光存在多次违法等严重侵害消费者权益行为的房地产经纪机构。

Report from our correspondent（Reporter DouGongMei）City industrial and commercial bureau and city live is built appoint two departments in April this year start real estate agency special campaigns industry has made some progress。yesterday，City industrial and commercial bureau foreign disclosure，So far，The check estate broker orgnaization of 7520，Real estate brokerage illegal cases filed 120 pieces，Citizens TouSuLiang annulus comparing presented down。It is reported，The next step industry and Commerce Department will exist many times the illegal and exposure seriously violated the rights of the consumer behavior of real estate brokerage institution。

　　“此次专项行动主要对28种经纪违法行为进行清理整治，其中涉及工商部门职责的有10种。”市工商局合同处有关负责人介绍，工商部门在检查中发现，一些中介机构无正当理由拖欠房屋租金、扣留押金或者不退订金；有的房地产经纪机构利用合同格式条款侵害消费者合法权益，或者对租房的消费者隐瞒重要事项，有些甚至伪造、变造合同示范文本。

“The special action of the main 28 brokerage illegal behavior to clean up renovation，One involving industry and commerce departments responsibility 10。”City industrial and commercial bureau GeTongChu concerns chief introduction，Industry and Commerce Department found in check，Some intermediaries without warrant default housing rents、Withhold not gold deposit or unsubscribe；Some real estate brokerage institutions use contract format terms consumers' legal rights violations，Or to rent consumers concealing important matters，Some even forged、Alter contract demonstrative text。

　　索女士委托一家房屋中介租房，合同期内因房屋漏水无法正常居住，索女士要求退还剩余房费和押金，可中介公司一直找各种理由拖延。高先生因紧急出差，耽误了5天交房租的时间，中介拿出合同要求他“每日按月租金的200%交滞纳金”，也就是要交纳月租金3500元的两倍，即7000多元的滞纳金。

The lady commissioned a house agency renters，The house is leaking can't live normally cause，The lady ask for a refund of the residual rate and deposit，But intermediary company have been looking for all sorts of reason delay。Mr. Gao for emergency on business，The delay five days for the rent time，Intermediary took out his contract requirements“The daily press around 200% of the monthly rental pay fine for delaying payment”，Also is to pay the monthly rent is 3500 yuan of two times，That is more than 7000 yuan of fine for delaying payment。

　　市工商局合同处相关负责人分析，除了对无故拖欠租金、押金的中介要严查，对上述这样利用“霸王条款”侵害消费者权益的中介也要严查，并要求其剔除不公平的格式条款。

City industrial and commercial bureau GeTongChu responsible analysis，In addition to rent without reason to default、The intermediary attracted to deposit，On the above such use“Overlord terms”Infringement of the rights and interests of consumers also attracted to intermediary，And ask its eliminate not fair format terms。

　　统计显示，今年1月至7月，本市共接到涉及房屋中介类申诉1337件，占全市申诉总量的4.57%，为消费者挽回经济损失118.29万元。其中，中介公司以各种理由不退还消费者押金或拖延退还押金的问题最多，此类投诉共有704件。

Statistics show that，January to July，The city involved were received 1337 pieces of house agency appeal，The appeal of zhuhai's 4.57% of the total，For consumers to recall the economic loss of 1.1829 million yuan。Among them，Intermediary company with all sorts of reason not refundable deposit or delay consumers return the deposit of most problems，Such complaints were 704 hundred。

　　据悉，下一阶段市工商局将继续会同市住建委等相关部门，加大对房地产经纪行业的整治力度，特别是针对投诉热点，进一步加大对房地产经纪机构隐瞒重要事项、合同期满后无正当理由拖延支付客户资金等违法行为的查处力度。工商人员表示，除了行政处罚，还将对存在多次违法等严重侵害消费者权益行为的房地产经纪机构予以公开曝光。与此同时，大力推行各类房地产经纪合同示范文本，引导房地产经纪机构规范签约。

It is reported，The next stage city industrial and commercial bureau will continue to live in conjunction with the city is built appoint wait for relevant departments，More on real estate brokerage industry regulation enforcement，Especially for complaint hotspots，To further increase the real estate broker orgnaization concealing important matters、After the expiration of the contract without good reason to delay the client money to pay the illegal activities such as the investigation dynamics。Industry and commerce researchers said，In addition to administrative penalty，There will also be many times of the illegal and consumer behavior seriously violated the real estate broker orgnaization gives public exposure。At the same time，To push all kinds of real estate brokerage contract demonstrative text，Guide estate broker orgnaization sign standard。