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取缔“零负团费”实为遏制潜规则--亲稳网络舆情监测室
2012-08-29

  8月27日,旅游法草案首次提请全国人大常委会审议。针对“零负团费”,旅游法草案规定旅行社不得以低于成本的价格揽客;不得安排任何形式的另行付费旅游项目,导游服务费用应在包价旅游合同中明示;旅行社不得在包价旅游合同约定之外安排收费项目或另行收取费用。(8月28日《长沙晚报》) August 27,,The draft of the National People's Congress for the first time supply to the standing committee。According to“Zero negative membership fee”,The draft stipulates travel agency shall not supply the price lower than the cost LanKe;Must not arrange any form of further pay tourism projects,Tour guide service fee should be in tour package express agreement;Travel agency may not be in the package tour contract arrangements outside charging projects or collect fees shall be separately。(On August 28,《Changsha evening news》)

  “天下没有免费的午餐”,这是人们警示商业陷阱的惯常用语。然而,天下却总有一些上当者,被旅行社的“零负团费”所骗便是一例。如今旅游法草案规定取缔之,实是遏制一种多年存在于旅游业的潜规则,对于游客和旅行社双方来说,都是一种解脱。

“There is no free lunch”,This is warning people about business trap habitual expressions。however,The world is always there are some dupe,Be travel agency“Zero negative membership fee”An example is the fool。Now supply draft regulation of the ban,Real is contain a kind of years in tourism latent rules,For tourists and travel agency for both sides,All is one kind of extrication。

  一个月前,笔者曾与几位导游朋友聊天,问及收入时,他们大多闪烁其辞、语焉不详。后经多方旁敲侧击打听,才获知实情:原来他们工资都不高,低的账面月薪竟不足一千元,羞于启齿。那靠什么来养家糊口呢?主要靠导购拿回扣!这种所谓灰色收入已成了旅游业的潜规则。一位导游说:“故意诱导甚至强迫游客高价购物,我们也知道是昧良心的事,但不做不行啊!”据称,他所在的旅行社团费低得离奇,只好靠这一行来牟利,做到“墙内损失墙外补”。

A month ago,The author once and several guide friend chat,Asked about income,Most of them are prevaricate、Not elaborate。After many beat around the bush to find out,To learn the truth:It turns out that their wage is not high,The book that low salary less than one thousand yuan,shy。That rely on what to support a family?Managed mainly by take kickbacks!The so-called gray income has become a tourism latent rules。A tour guide said:“Deliberately induced even forced visitors high shopping,We also know that is MeiLiangXin things,But don't do not ah!”it,He paid the travel agency lower weirdness,Had to rely on this line for profit,do“Wall loss for wall”。

  旅行社为何要做这种剜肉补疮的事?为何不堂堂正正地提高团费来赚钱?答曰:都是拜过度而无序的竞争所赐,因潜规则成习惯所致。团费比别人高,旅客不上你的门,就算你不另外“搞手脚”,也不相信你的话。恶性循环的结果,便是团费越来越低,甚至出现离奇的“零团费”、“负团费”,而半途另行付费、诱逼购物等“小手脚”却越来越猖獗。最终,经济上吃亏的往往是旅客,而旅行社也疲于挖空心思应对这种潜规则竞争,给人一种“宰客”的恶劣印象,损失的是信誉和品牌,小草难以长成大树。

Travel agency why to do this rob Peter to pay Paul?Why don't you open to improve cost to make money?Answer yue:Worship is excessive and disordered competition has given,Because of the latent rules into caused by habit。High cost than others,Passengers not on your door,Even if you don't in addition“Make hands and feet”,Don't believe what you said。The result of vicious cycle,Is paid more and more low,Appear even uncanny“Zero cost”、“Negative membership fee”,And half pay separately、YouBi shopping, etc“Small hands and feet”But more rampant。finally,Economic is often a passenger,And travel agency struggle to think hard to deal with the latent rules competition,Give a person a kind of“Rip off”Bad impression,Is the loss of credibility and brand,The grass is difficult to grow up the tree。

  自由竞争是市场经济的核心特征之一,但有一个前提,离不开合理合法的刚性规则。潜规则之所以造成旅客和旅行社两败俱伤,就因为它是一种失去监督的软规则,无任何刚性可言。比如诱导一名旅客高价购物,购十万元和购一百元都是有可能的,两者对旅行社产生的利益有天壤之别,旅行社有时组个团还亏本。而旅客挨了宰后讨说法,挨宰多者并不比挨宰少者容易。市场的均衡机制和公平原则在此失灵。“饥一顿、饱一餐”,旅行社和导游们就这样,在良心和利益的冲突中,盲目地游走。而且,导游与游客之间矛盾日益激化。据报道,8月14日,湖南导游许英在长沙某停车场组织旅行团集合时,就被22名游客围攻殴打,至今尚未有“说法”。

Free competition is the core of market economy is one of the characteristics,But there is a prerequisite,Without legitimate rigid rules。The unspoken rules of the passenger and travel agency internecine,Just because it is a kind of lose supervision and soft rules,There is no rigid。Such as induced a passenger high shopping,Purchase one hundred thousand yuan and bought one hundred yuan are possible,Both the interests of the travel agency to produce a world of difference,Travel agencies sometimes group a group also at a loss。And the passengers got after slaughter for saying,AiZai person is not better than AiZai junior easily。Market equilibrium mechanism and the principle of fairness in the failure。“Hunger a meal、Full meal”,The travel agency and guide it,In the conscience and interests conflict,Blindly migration。and,Guide tourists and contradiction between the growing discontent。According to the report,On August 14,,Hunan changsha XuYing guide in a parking lot organization Tours when set,Was 22 tourists siege beating,Have not yet have“statement”。

  如今旅游法草案明确规定,旅行社不得以低于成本的价格揽客,“导购”的压力将骤然减轻,导游们应该长吁一口气了。于游客而言,表面看似吃亏,实则有了利润保障后,旅行社昧良心宰客的可能性或大大降低,至少宰客的理由和压力已没了先前的充足。管子说“仓廪实而知礼节”,就是这个道理。虽然商家逐利的欲望是无穷的,但草案有了更多刚性规定,如“不得安排任何形式的另行付费旅游项目”、“强迫购物将停业甚至吊销旅行社经营许可证”等,在很大程度上防范了潜规则的生存空间。

Now the draft supply explicitly stipulated,Travel agencies shall not be lower than the cost price LanKe,“Promotions specialist”Pressure will reduce abruptly,The tour guide should be heaved a sigh of relief the。In tourists,Surface seem to suffer,In fact have a profit after security,The possibility of travel agency MeiLiangXin rip off or greatly reduced,At least rip off reason and pressure has not had enough。Pipe said“Granary real is etiquette”,That is the reason why。Although the business by desire is infinite,But the draft have more rigid regulations,if“Must not arrange any form of further pay tourism projects”、“Shopping will be forced out of business or revoke travel agency business permit”, etc,To a great extent, prevent the latent rules of the living space。

  惟愿这部法律能早日获得审议通过,惟愿良法能早日颁行。

But let this law will soon get passed,But let law can be as soon as possible。


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