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糖尿病人埃及旅游遭劫 将宁波国旅告上公堂--亲稳网络舆情监控室
2012-09-14
浙江在线9月13日讯 最近出国旅游的人挺多,不过出国游绝非宣传广告上那么美好,有时也会遭遇一些突发状况,余女士就在埃及旅游时遇到抢劫,常备身上的糖尿病药被抢。
Zhejiang online on September 13, - to travel abroad recently a lot of people,But ChuGuoYou is no publicity advertisement so beautiful,Sometimes will encounter some emergencies,Woman is more than in Egypt travel got robbed,Standing on the diabetes drug were robbed.
药没得吃,她想回国,可领队不同意。全身只剩2元人民币的余女士,无奈被迫跟着旅行团带病旅游。
Medicine did not eat,She wants to return,Can be the leader don't agree.The whole body there are only 2 yuan more than the lady,But was forced to follow a group tour.
回国后,余女士一纸诉状将中国国旅(宁波)国际旅行社有限公司告上法庭。
After returning home,Ms more than a paper complaint will be CITS(ningbo)International travel service co., LTD. To court.
昨天上午,鄞州法院开庭审理此案。
Yesterday morning,Yinzhou court the case.
埃及旅游被劫,最重要的药物没了 Egypt tourism have been taken,The most important drug didn't
余女士今年67岁,家住江北。6月17日,她和卢女士一起报团参加了中国国旅组织的埃及、土耳其游轮13天风情之旅。
This year, more than 67 - year - old lady,Live in jiangbei.June 17,She and Lou lady who participated in the newspaper group CITS organization of Egypt/Turkey cruise 13 days amorous feelings trip.
旅行第3天,一行人早餐后由埃及开罗驱车到亚历山大港。这里曾是大名鼎鼎的埃及艳后的都城。
Travel third day,A group of people after breakfast from Cairo Egypt drove to Alexandria.There used to is a famous cleopatra capital.
可按照行程的安排,原本是先参观“亚历山大图书馆”,午餐后参观“古海防堡”,最后才前往“夏宫”(即蒙塔扎宫)。但不知什么原因,“夏宫”被提前到了上午参观。
According to the travel arrangements,Originally is first visit"Library of Alexandria",After lunch visit"Ancient fort haiphong",Finally to"Summer Palace"(Namely have tower firm palace).But don't know what reason,"Summer Palace"Early in the morning to visit.
在“夏宫”,有一段自由活动时间,余女士和团友们在宫殿附近结伴照相。余女士回忆,当时,有一辆黑色的半旧轿车缓缓地靠了过来,但没人留意。
in"Summer Palace",Have some free time,Lady and group more than friends in near the palace in photography.Lady recall more than,At that time,A black car BanJiu car slowly came by,But no one pay attention to.
“轿车开到我身边后,后车玻璃摇了下来,一名男子从后窗探出来,一手拿刀,一把扯过了我的拎包。我大叫了一声‘抢劫’,歹徒已经得手离开。”余女士说,被抢的包里,有她的证件、护照、2000美金、一万多元人民币、苹果手机等,“最关键的是,还有我治疗糖尿病的药物。”
"The car open to me after,After the car glass shook down,A man came out from the rear window agent,Hand and took the knife,A tear after my bag.I shouted a sound‘robbery’,The scoundrel had already inroads to leave."Lady said more than,Robbed bag,Have her certificate/passport/2000 dollars/Ten thousand yuan/Apple cell phone,"The key is to,And I treat diabetes drugs."
带病被迫继续跟团旅行 In spite of illness forced to continue to Tours
事发后,余女士在导游的陪同下报警,接下去的景点也无心游玩。
After the incident,Ms more than in the guide, accompanied by alarm,The next scenic spot also centerless play.
丈夫周先生得知消息后。担心妻子没药吃产生并发症,便提出让领队先陪余女士到医院看病。可领队以没钱为由拒绝实行。
Mr Zhou husband that news.Worry about his wife myrrh eat complications arise,He suggested that the first lady with more than see a doctor to the hospital.Can be the leader to have no money refuse to implement.
周先生只好找国旅的工作人员沟通,也一直没协调好。
Mr Zhou had to find CITS staff communication,Also hasn't been good coordination.
就这样,没有人来管余女士。没有药,余女士就不能吃饭,接下去的一两天也都饿着肚子。
so,No one came to tube more than women.No medicine,Can't eat more than women,The next day or two are hungry.
后来,导游在当地药店买了药丸,但她一吃就吐血。
later,Guide in the local drugstore bought pill,But she eat vomiting blood.
考虑到身上只剩2元人民币,语言又不通,身体不适,余女士曾要求旅行社出一个人,陪她回国,却遭领队拒绝。
Considering the body there are only 2 yuan,Language and not,Body unwell,Lady asked more than travel out a person,Accompany her home,But was the leader refused.
“我只好带病,被迫跟团继续参加剩下的旅游。”直到旅行团7月1日入境土耳其时,由于余女士无法办理土耳其的入境签证,旅行社才为她买了一张回国的机票。不过,也只是让她一个人回来。
"I had to take a disease,Forced to with group to the rest of the tourism."Until July 1, tour entry Turkey,Because women can't more than for Turkey's entry visa,Travel agencies to buy for her a return ticket.but,Just let her a person back.
7月2日,在上海机场见到过来接机的丈夫,余女士放声大哭。这趟风情之旅,真的可以用“悲剧”二字来形容。
On July 2,,In the Shanghai airport see come and pick machine husband,Ms more than weep aloud.On this trip to amorous feelings,Really can use"tragedy"Two words to describe.
“她去的时候,红光满面,回来时已形如枯柴,整个人瘦了10斤!”周先生说。
"She went,Ruddy complex-ion,Come back already form such as dead wood,The man lost 10 jins!"Mr Zhou said.
旅行社称遇劫与改行程没必然关系 Travel agency says the encounter with change stroke no causal relation
自从这次旅游后,余女士有了心病,好几次都做噩梦。
Since this tour,She is more than the heart,Several times are nightmares.
8月6日,余女士一纸诉状将中国国旅(宁波)国际旅行社有限公司诉至宁波鄞州法院,要求旅行社退还旅游费用并赔偿经济损失4万余元。
6 August,Ms more than a paper complaint will be CITS(ningbo)International travel agency co., LTD ningbo yinzhou court appeal,Request travel agency return travel expenses and compensation for economic losses of more than 40000 yuan.
昨天开庭,争论的焦点是余女士遇劫,是否和旅行社的行为有因果关系?旅行社的代理人称,旅行社在旅游告知书中已经告知了游客要保管好财物。变更行程是为了避开当地拥堵的交通,已经得到了部分团友的同意。余女士被抢属于意外事件,和旅行社变更行程没有必然的因果关系。
The hearing yesterday,The focus of the dispute is in more than of ms,Whether the behavior of the travel agency and a causal relationship?Travel agents said,Travel agency in tourist told the book has informed the tourists will be kept good property.Change trip is to avoid local the traffic,Has been part of the consent of the tour.Ms more than were robbed belongs to the accident,And travel trip did not change the inevitable cause-and-effect relationship.
为什么不安排游客及时回国?“因为余女士没有提出要回国。”旅行社的代理律师拿出了一份“情况说明”。
Why not arrange tourists back in time?"Because the women did not put forward more than you will come back to China."Travel agency attorney, took out a"Case specification".
记者留意到,“情况说明”中余女士并没有提到是否继续游玩还是回国的问题,只是对事情的经过进行了描述。
Reporter noticed,"Case specification"More than the lady said nothing about whether to continue to play or problems,Only on the process of the thing is described.
最终,旅行社打算将余女士未完成的旅游费用按照实际损失退还给余女士,一共是1500元。但周先生并不答应。
finally,Travel agency plans to ms more than unfinished travel expenses according to the actual loss more than returned to ms,The total amount is 1500 yuan.But Mr Zhou does not promise.
由于双方都有调解的意向。昨天法官没有当庭宣判,还将组织双方进行庭外调解。
Because the two sides have intention to mediation.Yesterday the judge not at court sentenced,Also will organize the out of court mediation.
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