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流量控制,对景区“超载”说不--亲稳网络舆情监测室
2012-09-18
中秋国庆黄金周,各大景区将迎来客流高峰,特别是一些热点景区,更会出现人潮汹涌,客满为患的场面,景区接待压力加大是一方面,更让人担忧的是生态的破坏,服务质量的下降。景区在旅游旺季,游客“超载”问题历来突出,如何加强流量控制,保证旅游的安全和品质,是摆在景区和游客面前的大事。
Mid-Autumn festival National Day golden week,Each big scenic area will have the peak,Especially some hot scenic spots,There will be more crowded,A precise definition of full scene,The reception pressure increase is on one hand,More worrying is the ecological destruction,A drop in the quality of service.Scenic area in the tourist season,visitors"overload"Problem has been outstanding,How to strengthen the flow control,Ensure that tourism safety and quality,Is in the scenic spot and tourists before the event.
黄金周里只见人头攒动不见景 In the golden week of the crowded at landscape
2010年国庆黄金周,记者来到内蒙古额济纳旗,这里正在举办一年一度的胡杨林节,胡杨林是这个景区的招牌,胡杨林节是让这个景区遐迩闻名的王牌,黄金周仅仅7天时间,却能带来全年游客的三分之一。从10月1日到4日,记者在一道桥到六道桥看到,熙熙攘攘的客流把林区塞满,自驾车车队把公路占满,宾馆酒店更是一床难求,沙漠帐篷营地五颜六色的帐篷一眼望不到边际。第二天营地沙地上一片狼藉,给脆弱的生态造成了很大破坏,美丽的胡杨林被过度的旅游接待折腾得精疲力竭。
2010 National Day golden week,The reporter comes to Inner Mongolia EJiNaQi,Here is an annual festival held the Euphrates poplar forests,The Euphrates poplar forests is the scenic spot signs,The Euphrates poplar forests festival is to let this scenic area known ace,Golden week just seven days,But it can bring a third of the annual visitors.From October 1 to 4,Reporter in a road and bridge to six road and bridge to see,The hustle and bustle of the forest of the passenger flow with,Since the team driving the highway filled,Hotel is a bed is hard to find,Desert tent camp colorful tents seen less than marginal.The second day camp sand in chaos,To the fragile ecological caused great damage,The beauty of the Euphrates poplar forests by excessive tourist reception exhausted flounder.
2008年的国庆节,记者在北京故宫也看到,从天安门到午门,一条条数不清的游客长龙,几万名游客把景区塞得满满当当的,放眼望去,仿佛进入了人体森林,让人气都喘不过来,能够悠闲地看一下宫殿四周的景致,成为一种奢望。
2008 years of National Day,Reporter in the Forbidden City, Beijing, China also saw,From tiananmen square to the meridian gate,A countless tourists long dragon,Tens of thousands of tourists packed the scenic spot of,look,As if to enter the human body forest,Let not come and popularity to breathe,Can leisurely see around the palace of the scene,Become a luxury.
不仅在省外大牌景区,省内的热点景区如清明上河园、云台山、少林寺、龙门石窟等,每逢旅游旺季、节假日,也都是游客如潮,很多景点人群密密麻麻,想照张满意的照片都是困难。以云台山红石峡为例,狭窄的山道上常常是摩肩接踵,想停留下来驻足一下,后面便是催促声,很难保证旅游的质量。
Not only in domestic big scenic spot,Provincial hot scenic spots such as qingming shanghe garden/In yuntai mountain/Shaolin temple/Longmen grottoes, etc,Every tourist season/holidays,Are visitors such as tide,Many tourist attractions numerous people,I want to take a satisfaction of the photos are difficult.To yuntaishan redstone gorge, for example,The narrow mountain path is often cheek by jowl,Want to stay down a stop,The back is urged sound,It is difficult to guarantee the quality of tourism.
九寨沟是流量控制急先锋 Jiuzhaigou is flow control daring vanguard
2001年“五一”旅游黄金周期间,九寨沟游客爆满,日均客流量达到3.6万多人。景区内游客拥挤,管理混乱,环境受到污染。一位游客在目睹这番景象后感慨万千,提笔给四川省委领导写信,要求省领导亲自管一管。省领导马上把相关部门的负责人找来,强调发展旅游业一定要开发与保护并举,要求尽快解决群众来信反映的问题。四川省旅游局等相关部门和地区的负责人立即行动起来,组成考察组进驻九寨沟,共同探讨九寨沟自然风景区的开发与保护的具体办法。他们了解到,过量的游客进入九寨沟,不仅现有的接待条件无法满足,影响接待质量,而且宾馆、饭店大量的排污以及人为的垃圾、大量的汽车废气,会使九寨沟的植被、空气、水源受到直接污染和影响。经过反复调查、测量、论证,各路专家达成共识,按当时的接待条件,九寨沟日均客流量控制在6000人以内最合适,最大客流量不能超过1.2万人。于是从当年的7月1日起,九寨沟正式对外发布实施流量控制。
In 2001,"The May Day"Tourism golden week period,Jiuzhaigou tourists packed house,Average daily passenger flow volume reached more than 36000 people.Scenic tourists crowd,Management confusion,Polluted environment.A tourist in witnessed this scene and regrets after ten thousand,Sichuan provincial party committee leadership put pen to paper writing,Provincial leadership for personally tube a tube.Provincial leadership immediately put in charge of the relevant departments to find,Emphasizing the development of tourism development and protection must simultaneously,Request as soon as possible to solve the problem of the letter reflects.Sichuan provincial tourism administration and related departments and regions in action immediately,Composition study group in jiuzhaigou,Discuss the scenic jiuzhaigou resort development and protect the specific measures.They learn to,Excess visitors to jiuzhaigou,Not only the existing reception conditions are not met,Influence reception quality,And the hotel/Hotel a large amount of pollution and human waste/A large number of automobile exhaust gas,Can make the jiuzhaigou vegetation/air/Water polluted directly and influence.After repeated investigation/measurement/argument,Experts reach a consensus,According to the reception conditions,Jiuzhaigou daily passenger flow control in 6000 people less than the most appropriate,The biggest passenger can't more than 12000 people.So that from July 1,Jiuzhaigou officially issued by the flow control.
在这急先锋的带动下,国内不少生态景区先后推出了自己的流量控制管理措施,逐渐被广大游客习惯和接受。“国外的许多景点很早就有景区的流量控制办法,国家也从立法上予以支持,结果生态保护得很好,游客玩得很舒适。”游客常先生介绍道。
In this daring vanguard along the way,The domestic many ecological scenic spot has launched his own flow control management measures,Being the tourists habits and accept."Foreign many attractions very early has the flow control measures,Countries from the legislation to provide support,The results of ecological protection is very good,Visitors to play very comfortable."Tourists often introduce Mr. Tao.
流量控制不是简单的限定人数 Flow control is not a simple limited number
流量控制不是地方政府、景区简单地限定一下人数就完事大吉,而是一个系统的工程,需要环保、水利、地质、旅游等方方面面的专业人士,通过科学的测量、规划,拿出合理的数据,计算出最佳客流量、最大客流量,景区则需要通过计算机票务预约系统,管控好景区的当天售票量、进园人数。为了避免因为流量控制而引发的购票难,信息模糊不清,景区相关网络、电话、窗口、流动摊点需要全面对外开放,保持畅通,科学安排旅行团数量。每到“清明”、“五一”、暑假、“十一”、春节等重要节假日,更需要增派人力。
Flow control is not local government/Scenic spots simply limit the number has finished just fine,It is a system engineering,Need to environmental protection/Water conservancy/geological/Tourism, and other aspects of professional personage,Through the scientific measurement/planning,Take out the reasonable data,To calculate the best passenger volume/Biggest passenger volume,Scenic area requires through the computer ticket booking system,Control good scenic spot on the ticket quantity/Number in the park.In order to avoid for flow control caused difficult tickets,Information vague,Scenic spot related network/telephone/window/Flow roadway need comprehensive opening,unblocked,Scientific arrangement of tour group number.every"Clear and bright"/"The May Day"/Summer vacation/"eleven"/The Spring Festival and other important holidays,Additional need more human.
另外,流量控制也不只是地方政府和景区单方面的事情,它需要广大游客和旅行社的积极配合,社会信息披露机制的健全。
In addition,Flow control is not only to the local government and the unilateral things,It needs the tourists and travel agency actively cooperate with,The social information disclosure mechanism of the sound.
国家立法,向景区“超载”说不 National legislation,To scenic spot"overload"Said not
按刚刚通过的旅游法草案,景区必须实行旅游者流量控制制度,不得超过景区主管部门核定的最大承载量接待旅游者。旅游者可能达到或者超过最大承载量时,景区应向当地人民政府报告,景区和当地人民政府应当及时采取疏导、分流等措施,旅游者应当予以配合。
According to the draft just through supply,Scenic spots must implement the tourists flow control system,Shall not exceed the approved by the competent department in charge of the maximum bearing capacity receive tourists.Tourists may reach or exceed the maximum bearing capacity,Scenic area should report to the local people's government,Scenic area and the local people's government shall take timely counseling/Shunt measures such as,The tourists shall cooperate with.
“景区‘超载’在国内很多热点景区普遍存在,这与我们国家的休假制度、消费习惯有很大关系,同时也缺乏法律的规范,以及地方政府、景区的科学引导。其实无论是自然风光景区还是人文历史景区,超载接待对景区本身的破坏力非常强,对广大游客的舒心游览也是不负责任的。国内的九寨沟是比较早开展景区流量控制措施的景区,值得借鉴。”郑州旅游职业学院张楗让老师介绍道。
"Scenic spot‘overload’In the domestic many hot scenic spot universal existence,This and our country's holiday system/There is a great relationship between spending habits,At the same time also lack of legal norms,And local government/The scientific guide.In fact both natural scenery scenic spot or cultural history scenic spot,Overload reception of scenic itself is so destructive,To the visitors enjoyable visit is irresponsible.Domestic jiuzhaigou is relatively early in the flow control measures of scenic spot,Is worth reference for."Zhengzhou tourism vocational college zhang Jian let the teacher said.
“限制客流量,旅游经营单位虽然减少了收入,但从长远看,景区保护好了,旅游业可以得到长足发展,经济收益会更大。另外有计划地安排客流,避免了拥挤,游客才能玩得更安逸、更尽兴,旅游产品的品质和性价比才能够得到提升,旅游业才能健康长久地发展。只注重经济利益,竭泽而渔的办法并不可取。”河南金冠国旅的杨军认为。
"Limit passenger volume,Tourism business unit while reduce the income,But in the long run,The spot protection well,Tourism can get great progress,Economic benefits will be more big.Another arrangement of passenger flow in a planned way,To avoid the congestion,Visitors can play more at ease/More time,Tourism product quality and price to get promoted,Tourism to healthy development for a long time.Only pay attention to economic interests,The way is not recommended the goose that lays the golden eggs."Henan gold crown of CITS na think.
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