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节前旅行社恶补出国礼仪 国外出糗盘点--亲稳舆论引导监测室
2012-09-26
即将到来的国庆长假,北京出境游市场将迎来一个高峰。记者从多家旅行社了解到,为了确保出游安全、和谐,旅行社敦促导游要在出游前对游客进行行前文明知识的普及。
The upcoming National Day long vacation,Beijing outbound tourism market will usher in a peak.Reporters from several travel agencies to know,In order to ensure safety of travel/harmonious,Travel agency urged the tour guide should travel to visitors in front for the popularization of prior knowledge of civilization.
晚上酒店打牌大声喧哗 Night hotel CARDS make a racket
住酒店最能体现游客的修养,导游郭女士说每当结账时,自己最头疼。“不少人走后床单、浴巾上留下黑色鞋印,晚上聚在一起打牌大声喧哗,走后水龙头也不关,甚至还有醉酒在楼道撒疯的,好几次酒店都向我投诉团里游客的不文明行为。”郭女士说,这导致有的境外酒店已经不爱接中国团。
Staying in a hotel can reflect the tourist culture,Guide guo woman says whenever the checkout,Their most headaches."Many people left the bed sheet/Bath towel left black shoes print,Night together playing CARDS make a racket,Left the tap also not pass,There are even drunk in the corridor and crazy,Several times the hotel to my complaint of tourists are not civilized behavior."Ms kuo said,This leads to some overseas hotel already did not love after China group.
让郭女士尴尬的还有,不少国外马路很干净,但一个中国团过去,就会一路啪啪吐痰,让很多当地人侧目而视。“我希望出国的同胞将国内这些行为约束一下,毕竟是国外,要遵守别的国家和城市的卫生规定。”郭女士告诉记者。
Let guo lady embarrassed and,Many foreign the road is clean,But a Chinese group in the past,Will all the way spluttered spit,Let many locals view with disfavour."I hope to go abroad countrymen will domestic these behavior constraints once,After all is foreign,To abide by other countries and cities hygiene regulations."Guo lady told reporters.
在卢浮宫向蒙娜丽莎“冲锋” In the Louvre to the Mona Lisa"charge"
“很多中国游客会刻"到此一游"字样。”导游陈飞带团出游不得不常常嘱咐中国游客要爱护古迹,因为很多人会习惯性刻上自己的名字,在台湾的一些游览景点这个现象最为严重。
"Many Chinese tourists will be carved"it""."Guide ChenFei zone group had to travel often charged Chinese tourists to take good care of interest,Because a lot of people will habitual engrave their names,Some of the attractions in Taiwan this phenomenon is most serious.
另外,国人喜欢到处拍照留影,但却不注意行为文明。导游陈飞说,在巴黎卢浮宫曾出现这样的场景,当游客屏气息声地观赏艺术作品时,忽然一句洪亮的中国话响起:“蒙娜丽莎就在前面那个厅!快走啊!”只见20多个中国游客呼啸着奔去包围名作,他们相互招呼轮流与“蒙娜丽莎”合影。由于动静太大,最终引来管理人员干预。
In addition,People like to take pictures were everywhere,But do not pay attention to behavior civilization.Guide ChenFei said,The Louvre in Paris once appear such scene,When tourists screen breath of ornamental art works,Suddenly a rotund Chinese ring:"The Mona Lisa is in front of the hall!Go ah!"See more than 20 Chinese tourists scream ran to surround masterpieces,They are called take turns and"Mona Lisa"photo.Due to the action is too big,Finally draws management intervention.
在丹麦小美人鱼的铜像前,一些男游客合影时直接将手放在美人鱼的胸部,左拍右拍,同行的人还嬉笑不止。
In Denmark the little mermaid statue of the former,Some male visitors had a group photo taken in a direct line will hand on the mermaid's chest,Left shoot right take,The company also need more than.
进专卖店脱鞋上沙发 Into the store to take off the shoes on the couch
中国人到国外消费购物的能力有目共睹,很多境外商店也使出浑身解数招揽中国生意。但由于一些游客的不文明行为,一些顶级奢侈品店宁可损失销售收入也不卖给中国游客商品。
The Chinese to foreign consumption shopping ability be obvious to all,Many overseas shop also use all one's skill solicit business in China.But because some visitors not civilized behavior,Some top luxury shop we would rather lose sales revenue also does not sell Chinese tourists commodities.
环境国旅的总裁钟晖日前带着一个中国团队出游,在意大利的百达翡丽店内,一位非常有钱的游客将鞋一脱,直接将脚盘上了店内休息的沙发,然后大声吆喝着店员:“将店内最贵的表拿一块来看看。”看到这种行为,店员皱起了眉头,在和老板通报后,这家店的店员直接对这位游客表示:对不起,我们不卖给你。
The President of a ZhongHui CITS environment with a Chinese team outing,In the Italian patek philippe store,A very rich tourists will take off a shoe,Direct will foot plate on the sofa of the rest,Then Shouting clerk:"The store will be the most expensive table with a piece of to see."See this kind of behavior,Clerk scowled,In and the boss after bulletin,The shop assistant directly to the visitors said:I'm sorry,We don't sell you.
“外国很多奢侈品商店不仅看游客的消费能力,还要看身份。现在虽然没有什么贵族、世家之分,但购物者最起码要讲文明,在店内表现出应有的礼貌和修养。”钟晖告诉记者,“花大钱反而丢大人,最让人汗颜。”
"Foreign many luxury store not only see tourist consumption ability,Depends on identity.Now although nothing noble/Family of points,But shoppers should at least speak civilization,In the store showed manners and accomplishment."ZhongHui told reporters,"Spend a lot of money but lost the adult,Let's shame."
出境游文明写进法条但无处罚规定 Outbound tourism civilization written into law but no penalty provision
记者注意到,刚刚公布的旅游法中对出境游文明也有了明确规定,比如新公布的旅游法第十五条中明确:“尊重旅游目的地习俗,旅游者应当尊重旅游目的地的社会公共秩序、风俗习惯、文化传统和宗教信仰,爱护旅游资源,不得损害当地居民的合法权益。”但对于这类不文明行为,尚未有处罚规定。
Reporter noticed,Just released in the supply of outbound tourism civilization also have specific provision,Such as newly published article 15 supply expressly:"Respect for tourist destination customs,The tourists shall respect the tourist destination of social public order/customs/Cultural tradition and religious belief,Love tourism resources,Shall not harm the lawful rights and interests of the local residents."But for this kind of uncivilized behavior,There has not been a penalty provision.
对于出境不文明行为,北京多家旅行社告诉记者,虽然出境文明规范在旅游团出发前导游都会反复强调,但由于旅游市场竞争激烈,旅行社不能对游客硬性要求,只能尽量劝导。
For outbound uncivilized behavior,Beijing many travel agencies told reporters,Although exit civilizations standard in the tour guide will repeatedly before departure,But as a result of tourism market competition is intense,Travel agencies to visitors not rigid requirements,Can only try to persuade.
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