意料之中是指目前景区管理的隐患较多，十一黄金周期间知名景区游客爆满早就存在，早晚有一天都会发生类似的事件，华山只是一个影子而已；意料之外是指政府部门及景区管理方并未对今年的十一黄金周作出足够的预案，低估了新出台政策对游客出游的影响，才导致了华山事件的发生。根本原因主要有三个方面：

Surprise is refers to the present management of scenic spot hidden trouble more,During National Day golden week tourists have existed famous scenic spot full,Sooner or later one day will be such incidents,Huashan is just a shadow just;Unexpected is that the government department and the scenic area management is not about this year's National Day golden week to make enough of the plan,Underestimated the new policy on the influence of the tourists to travel,That caused the occurrence of huashan.Fundamental reason mainly has three aspects:

　　一、 相关部门没有充分考虑到新政策的出台对游客的影响，并做好充分的应急预案 a/ Related departments not fully considering the new policy appearing on the influence of the tourists,And make full emergency plan

　　自驾游人数逐年升高，再加上高速公路节日免费政策的出台，必定会给各知名景区造成一定的压力，相关部门虽然为此做了准备，可以说低估了游客的消费需求，准备的并不充分。在这种情况下，有人呼吁恢复五一黄金周，我认为多一个黄金周不能从根本上解决问题，重要的是黄金周期间多做疏导跟警示。

The number of leading increases year by year,Plus highway festival free policy appearing,Will give all the famous scenic spot cause certain pressure,Related departments although therefore is prepared,Can say underestimated the tourist consumption demand,Preparation is not sufficient.In this case,Someone called for renewed the May Day holiday week,I think one more golden week can't resolve the problem ultimately,It is important during the golden week do more counseling with caution.

　　二、 政府相关部门及景区管理方过于看重经济效益 two/ Relevant government departments and scenic area management think too much of economic benefit

　　不光是华山，故宫、八达岭长城等景区的接待量都超过了最大的接待量，但他们并没有下定决心，通过有效的行动真正的告诉社会：景区超载了，你们不要再来了。 相反，大部分景区反倒会觉得黄金周期间游客增多，收入增加是一个成就，没有人去反思增加的收入背后给景区本身，给游客带来的伤害。

Huashan is not only,The imperial palace/Badaling Great Wall and so on of the room is more than the biggest room,But they have not determined,Through the effective action really tell society:Scenic spot overload the,You not to come again. instead,Most of the scenic area but will feel during the golden week tourists increase,Income increase is an achievement,No one to reflect increased income for scenic spot behind itself,Damage caused to tourists.

　　三、游客消费心态不够理性 three/The tourists' consumption mentality is not rational

　　中国相对发达国家来说，人口众多，游客的从众心理比较突出，甚至有些游客就爱热闹，喜欢人多，这就造成了旅游的消费需求在节假日集中体现。

　　中国相对发达国家来说,人口众多,游客的从众心理比较突出,甚至有些游客就爱热闹,喜欢人多,这就造成了旅游的消费需求在节假日集中体现.