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九寨沟自驾游遭遇乱涨价:住宿等多花2000元--亲民维稳网络舆情监测室
2012-10-15
10月1日一大早,记者和朋友驾车出发,于当晚8点到达九寨沟风景区的佳城雪域天居商务酒店。出发前,记者通过朋友了解到,该酒店平时普通房间的价格在300元至500元左右,没想到记者登记时被服务员告知普通房间价格为1800元。由于记者是提前通过四川某旅行社代订的房间,享受的是旅行社的协议价,每间房间被收取了800元,这在西安是可以享受四星级酒店设施及服务的价位。
Early in the morning on October 1,,Reporters and friends on driving,In the eight o 'clock jiuzhaigou scenic spot of the beautiful city snowy day in business hotel.Before departure,Reporters through a friend to know,The hotel at ordinary times common room the price is in 300 yuan to 500 yuan,Didn't expect reporter registration is attendant told a common room price for 1800 yuan.Due to the reporter is in the sichuan a travel agency room,Enjoy is contracted travel agency,Each room was charged for 800 yuan,This in xian is can enjoy four-star hotel facilities and service price.
记者与该酒店服务员理论,要求其降价优惠,并以不住相“威胁”,谁知服务员不买账,称“你们不住,我们可以到外面去招散客,每间房还是收1800元”。记者不相信原来每间300多元的房价在国庆节期间涨了五六倍。随后,记者到龙康大酒店、星程冈拉美朵酒店等几家商务酒店进行咨询,均被告知普通房间的价格在1600元—1800元之间,好一点的房间都在2000元以上。
Reporters and the hotel waiter theory,Ask the preferential price,And don't live phase"threat",Who knows the waiter not buy it,says"You don't live,We can go out for individual traveler,Each room or receives 1800 yuan".Reporters don't believe originally each 300 yuan prices rose during the National Day in five or six times.then,Reporter to LongKang hotel/Star ChengGang Latin America a hotel and several business hotel for consultation,All was told that a common room price is in 1600 yuan - 1800 yuan between,Better room is in 2000 yuan of above.
无奈,记者只好住进了佳城雪域天居商务酒店。记者进入客房发现,不仅空间很小,还没有茶几、座椅等设施,卫生间内连放牙缸的地方都没有,房间里还散发出一股发霉的味道。
but,Journalists had to live in the beautiful city snowy day in business hotel.Reporters enter the room found,Not only space is small,Haven't tea table/Seat and other facilities,Even YaGang inside toilet put there is no place,The room also gives out a stream of musty taste.
第二天早晨,记者等人享用酒店提供的早餐,只有一碟泡菜外加一碟馒头。记者额外要了8个鸡蛋,每个两元,共计16元,不在早餐之列,必须即付现金,记者索要发票,服务员称不提供。临走时,记者到前台结账,要求开具正式的住宿发票,服务员称不提供,理由是记者所住的房间已经享受了折扣价,因此酒店不能再开具发票。
The next morning,Reporter, enjoy the hotel provides breakfast,There is only one dish kimchi plus a dish of steamed bread.Reporter extra to eight eggs,Every two yuan,A total of 16 yuan,Not in the list of breakfast,Must pay cash is,Reporter ask for invoice,The waiter say does not provide.When he left,Reporter in the front desk check,Requirements issued a formal invoice accommodation,The waiter say does not provide,Reason is that the living room has enjoyed a discount,So the hotel can't draw up invoices.
长假旅行途中,不仅酒店涨价,就连汽车油价也跟着凑热闹。10月2日晚记者离开九寨沟,计划3个小时到达四川松潘县住宿加油,没想到途中走了8个小时,到达松潘县已是10月3日的凌晨4点。记者驾车来到松潘县加油站加油,被告知无油可加。就在记者一筹莫展时,一位朋友打听到离此1公里处有个私营加油站。记者驾车来到这个私营加油站,发现93号油的标价为每升8.1元。而一般加油站93号油为每升7.8元,97号油为每升8.13元。无奈记者只得加油,当记者索取发票时,被告知没有。两个多小时后,记者驾车来到四川茂县,发现某加油站标示的油价是97号油每升8.36元。
Long vacation trip,Hotel prices not only,Even the car oil prices also follow join in the fun.October 2 late reporter from the jiuzhaigou,Plan 3 hours to reach sichuan finest accommodation refueling,Didn't expect the way go for eight hours,To finest already is October 3rd at 4:00 PM.Reporters drove to finest oil gas station,Was told that no oil additive.When the reporter can find no way out,A friend to inquire about the 1 km away from a private service station.Reporters drove to the private gas station,Found no. 93 oil price to 8.1 yuan RMB per liter.And the general gas station number 93 oil for 7.8 yuan RMB per liter,No. 97 oil for 8.13 yuan RMB per liter.But the reporter had to go,When reporters ask for invoice,Was told not.After more than two hours,Reporters drove to sichuan alum county,Find a gas station mark oil prices number is 97 oil 8.36 yuan RMB per liter.
回到西安后,记者就景区酒店涨价一事询问了西安市物价局。该局工作人员称价格涨幅这么大不符合规定,消费者可以向当地的物价部门进行投诉。旅游景点的配套服务设施要明码标价,不能哄抬物价,更不能凭借垄断等手段进行恶意竞争。
Back after xian,Reporters were asked about the hotel prices xian city bureau of commodity price.Officials say the price rise so big is not in conformity with the provisions,Consumers may apply to the local price department for complaint.Tourist attractions, service facilities to plain code marks a price,Can't price gouging,More can't with monopoly, and other means of the vicious competition.
西安市消费者协会秘书长马世群表示,全国不少景区附近的酒店等都存在旅游旺季涨价的问题,消费者作为弱势群体,要么只能无奈接受,要么是向当地物价部门等有关部门投诉,可是消费者假期出来玩,谁也不会在这件事情上浪费掉仅有的宝贵时间,且多数情况下,消费者手中缺少发票等有力的证据,最后只能不了了之。旅游旺季景区门票虽涨幅不大,但周边设施的价格却高得惊人,长此以往,势必影响整个旅游行业的发展。想要让消费者不窝心,有关部门应加大力度进行监管。只有旅游旺季景区周边设施的价格能和门票一样涨幅不大,消费者才能真正享受到实惠。
Xi an consumers' association secretary general MaShiQun said,The national many scenic spots nearby hotel and tourist season exist the problem of price,Consumers as vulnerable groups,Or can only but to accept,Either to the local price department and other relevant departments complaints,But consumer holiday come out to play,Who also not on the matter to waste the precious time only,And in most cases,Hands of consumers lack of invoice etc. Powerful evidence,Finally can only conclude without concrete result.The tourist season tickets is or is not big,But circumjacent facilities prices are surprisingly high,In the long run,Certainly will influence the development of the whole tourism industry.Want to let the consumer not welcome,Relevant departments should enhance supervision dynamics.Only the tourist season scenic area surrounding facilities price can not increase as and ticket,Consumers can really enjoy the benefits.
作者:周余涛 (来源:中国消费者报)
The author:Weeks yutao (source:China's consumer)
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