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景区应实行流量控制一票否决制--亲民维稳网络舆情监测室
2012-10-19

  今年双节“黄金周”期间,著名景区成为拥堵的重灾区。超载接待成为常例。 Double festival this year"Golden week"period,Famous scenic spot become heavy disaster area.Overload reception become accepted practice.

  据央视报道,今年双节期间,80%以上的5A级景区都超过最佳接待量1倍以上。超过最佳接待量的前几位景区有:南京中山陵23万人次,超过最佳接待量10倍;厦门鼓浪屿12万人次,超过最佳接待量9倍;敦煌莫高窟13666人次,超过最佳接待量8倍;北京故宫18.2万人次,超过最佳接待量5倍;山西平遥古城10.5万人次,超过最佳接待量5倍;湖南衡山8万人次,超过最佳接待量4倍。“自古华山一条路”,万人挤华山险些出人命。此情此景可用“触目惊心”4个字来表述。试问,如此状态对文物古迹、自然生态意味着什么?对游人的旅游感受、体验意味着什么?对旅游者与服务者的健康、安全意味着什么?对社会稳定、国家形象又意味着什么?

According to CCTV reported,Double festival period this year,More than 80% of the 5 a grade scenic area is more than the best receive 1 times above.More than day receive the best first several scenic spots have:Nanjing sun yat-sen mausoleum 230000 person-time,More than 10 times the best room;Xiamen gulangyu island 120000 person-time,Nine times more than the best room;Dunhuang mogao grottoes 13666 person-time,More than 8 times receive the best;Beijing the imperial palace 182000 person-time,More than five times the best room;Shanxi pingyao ancient city of 105000 people,More than five times the best room;Hunan hengshan 80000 person-time,More than four times the best room."Since ancient times a huashan road",Ten thousand people crowded huashan nearly human life.I liked this available"deceived"Four words to describe.ask,Such a state of cultural relics/Natural ecological mean?To the tourists travel experience/Experience what does that mean?For tourists and server health/Safety means what?To social stability/The image of a state and what does that mean?

  经历了13年“黄金周”的历练,地方政府官员与景区管理者并非不知道“黄金周”会怎样。刚刚公布的《旅游法(草案)》还在“旅游安全”一章中,专门写了“景区流量控制”一条,各类景区的规划设计“标准”、“规范”都有“最大容量”、“最佳容量”之类的规定,多数景区规划也有这方面的内容,但都是“写在纸上”、“挂在嘴边”,没有一家真正执行的。

Experienced 13 years"Golden week"Of experience,Local government officials and scenic area managers not don't know"Golden week"Will how to.Just released[supply(draft)]Is still in"Tourism safety"chapter,Special wrote"Scenic area flow control"a,All kinds of scenic spot planning design"standard"/"standard"have"Maximum capacity"/"Best capacity"The provisions of such,Most scenic spot planning also have this content,But are"Written on paper"/"Uttered by",Not a real execution.

  景区不执行游客流量控制制度,一是利益驱动,片面追求增加门票收入。景区门票是不少地方政府的“印钞机”,景区老板的“摇钱树”,怎会不要送上门的钱?二是害怕游客不满引发事端,“稳定压倒一切”,不让游客入门,万一游客闹起来,景区领导会丢“官帽”。三是不少游客没有“排队”的文明意识、素养与习惯,也是执行流量控制制度的难点。

Scenic area does not execute the tourists flow control system,One is the benefit drive,The one-sided pursuit of tickets income increase.The ticket is a lot of local government"managers",Scenic spot the boss's"Cash cow",How can do not send the door of money?The second is afraid of tourists dissatisfaction trigger that,"Stability is of overriding importance",Don't let visitors introduction,One thousand visitors make up,The leadership will be lost"Officer cap".Three are many visitors did not"queue"Civilization consciousness/Literacy and habits,Is also the difficulty of execution flow control system.

  以笔者的亲历所见,门票预订、团队预约、分批进入与总量控制,是世界各国景区、参观地的惯例。10年前在美国白宫排队参观,第一天排在限额之外,第二天提前排队方得进入。参观赫氏古堡,大门口20人一队分批进入参观,入宅后每个房间也是如此。在巴黎卢浮宫,导游说团队必须按预约时间参观,不能随便参观。在台湾太鲁阁公园,每辆旅游车上都贴有规定日期、时间游览的单子。一次到北京国家博物馆参观,没有预约,当日门票已分发完,只得改日再去。拉萨布达拉宫实行严格的限量(一天4000人)、分批(每20分钟放行100人)、限时(参观不得超过1个小时)参观制度。在上海世博会期间,我排了一辈子最长、也最多的队,不少场馆排队几个小时而未能入馆,一笑了之、毫无怨言。

Based on the author's experience can see,Ticket reservation/Team make an appointment/Batch enter and total amount control,Is the countries all over the world/Visit the practice.Ten years ago in the United States to visit the White House in line,The first day in row outside limit,The second day early queue party enter.Visit the herth castle,The gate 20 people a batch enter the visit,After the home every room is also so.The Louvre in Paris,The guide says team must according to the time of making an appointment to visit,Can't literally visit.In Taiwan, taroko park,Every car travel car are stuck on the specified date/The time to visit the list.A visit to the Beijing national museum,Don't have an appointment,The tickets already finished distribution,Had to go another day.The potala palace in Lhasa strict limit(One day 4000 people)/batch(Every 20 minutes release 100 people)/Time limit(Visit shall not be more than 1 hours)Visit system.In the Shanghai world expo period,I stood in line for a lifetime the longest/Also most of the team,Many venues queue for hours and not into the library,Laugh it off/There is no complaints.

  不论是假日还是平时,缓解著名景区拥堵的唯一出路,是在全国范围内大张旗鼓地宣传,并切实执行景区流量控制制度。如果听任游客无限度进入,导致文物破坏、环境污染、游客旅游质量下降、安全隐患增加,反而会爆发事端,这次华山事故未出人命已是不幸中的万幸。著名景区严格实行流量控制制度,实际上能起到引导游客向其他非著名景区分流的作用,促进休闲旅游的合理发展。

Whether holiday or peacetime,Ease congestion famous scenic area the only way out,In the nationwide loudly publicity,And carry out the flow control system.If we allow visitors enter the faith,Lead to destruction of cultural relics/Environmental pollution/Tourists travel quality decline/Security hidden danger increases,But that would break out,The huashan accident did not human life is the very lucky misfortune.Famous scenic spot strictly implements the flow control system,In fact can rise to guide visitors to other than the famous scenic spot shunt role,To promote the rational development of leisure and tourism.

  笔者呼吁,按照《旅游法(草案)》的规定,旅游(主题公园、A级景区)、住建(风景名胜区、历史文化名城名镇)、文化文物(博物馆、文物保护单位、文化园区、演艺场馆)、林业(森林公园、自然保护区)、国土(地质公园、矿山公园)、水利(水利风景名胜区)、农业(农业观光点)、工业(工业旅游点、工业遗产公园)、体育(体育场馆、滑雪场)、质检(制定景区流量标准)等部门,尽快联手制定各类型景区的流量控制管理条例、实施细则、办法,先试行,经过一定时期的运行后成为正式法规、国家标准,并在这个问题上实行“一票否决”制。若有不执行景区流量控制标准的,中止其经营资质,撤销其等级称号。除行政、监察、执法部门加强管理外,发动公众、善用网络、媒体共同监督。非如此,对不起大自然馈赠的遗产与生态环境,对不起老祖宗创造的历史遗产,也对不起后代子孙。否则,我们会成为破坏生态、毁灭遗产、祸及子孙的罪人。

The author calls for,According to the[supply(draft)]regulations,tourism(Theme park/A level scenic spot)/Live built(Scenic spot/Historical and cultural city famous town)/Cultural relics(museum/Units of cultural relics protection/Culture park/Entertainment venues)/forestry(Forest park/Nature reserve)/land(Geological park/Mine park)/Water conservancy(Water conservancy scenic spot)/agricultural(Agricultural tourist attractions)/industrial(Industrial tourist spot/Industrial heritage park)/sports(Sports venues/Ski resort)/Quality inspection(Make the flow standard)departments,As soon as possible to make various types of the flow control regulations/Detailed rules for the implementation of the/way,The first trial,After a period of time after the operation become formal regulations/The national standards,And in this problem on carrying out"One ticket veto"system.If there is not to enforce the flow control standard,To suspend its business qualification,Revoke its rank title.In addition to administrative/supervisory/Law enforcement agencies to strengthen management outside,Launch public/Make good use of network/Media common supervision.Not so,I'm sorry the gift of nature heritage and the ecological environment,I'm sorry ancestor creating historical heritage,Also I'm sorry descendants.otherwise,We will be damage to the ecosystem/Destroy heritage/The sons of harmful to sinners.

  事在人为。人创造环境,环境塑造人。预订预约、先来后到、文明排队、有序观览应成为一种行为规范、公共制度与社会风气。管理者有责任、更有义务为民众养成排队习惯,建立制度,执行规矩,创造环境。 (来源:中国青年报)

It all depends on human.People create environment,Environment shaping people.Reservation booking/stare/Civilization queue/Orderly excursion should become a code of conduct/Public system and the general mood of society.Managers have the responsibility to/More people have the obligation to form a queue habits,To establish system,Implementation rules,Create environment. (source:The China youth daily)


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