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旅游局开展旅游合同专项检查--亲民维稳网络舆情监测室
2012-10-24

  旅游合同是游客和旅行社双方权益的基本保障,为进一步贯彻落实《旅行社条例》,规范旅行社业务操作流程,提升旅行社管理与服务质量,保障苏州良好的旅游市场秩序,根据苏州市旅游行业政风行风民主评议六个“百分百”要求,市旅游局从10月15日起,开展旅游合同专项检查Tourism contract is tourists and travel the basic guarantee the rights of both parties,To further implement the[Travel agency regulations],Regulate travel agency business operation process,Ascension travel agency management and service quality,Security suzhou good tourist market order,According to the suzhou tourism industry enhancement working stgle work of democratic appraisal of six""requirements,City tourism bureau from October 15th,Carry out the tourism contract special inspection.

  检查采用普查和抽查相结合的方式,根据旅行社的业务量和日常管理中游客集中反映的一些意见,对旅行社合同进行有针对性的检查,以加强旅行社对《旅行社条例》要求的落实,明确旅游合同相应的责任和义务,排除合同隐患,提高风险防范能力,规范旅行社依法、诚信经营,提高游客满意度。

Check the census and the combination of selective examination way,According to the travel agency business and tourists in the daily management of concentrated reflection of some advice,To travel agency contract for targeted examination,In order to strengthen to travel[Travel agency regulations]Requirements to carry out the,Clear the travel contract corresponding responsibility and obligation,Eliminate hidden contract,Improve risk prevention capacity,In accordance with the standard travel agency/The good faith management,Improve the tourist satisfaction.


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