昨日，记者佯装成消费者，来到旅游百事通、湖北省中国旅行社、武汉东方国际旅行社门市咨询。“目前，昆明、大理、丽江双飞六日纯玩游的报价为1760元，但年龄必须在28岁至54岁之间。”

yesterday,Reporter posed as a consumer,Came to tourism know all the answers/China travel service in hubei province/Wuhan Oriental international travel service outlets consultation."At present,kunming/Dali/Lijiang sf 6 pure play games offer for 1760 yuan,But must be under age 28 to 54."

　　一位工作人员指着行程单称，该行程含大理古城、玉龙雪山风景区、崇圣寺、玉水寨、石林等景区，全程有两个购物景点，对年龄有特殊要求。“如果年龄达不到要求，加300元也能通融。”

A worker pointed at itinerary says,The stroke including Dali/Jade dragon snow mountain scenic spot/ChongSheng temple/Jade water village/Stone forest and other scenic areas,The whole there are two shopping attractions,Age to have special requirements."If age can not reach the requirements,Add 300 yuan can also accommodation."

　　中国国旅（武汉）旅行社的张小姐称，“85后”熟悉网络，报团之前多会在网络了解市场行情与价位。即便跟团到了购物景点，多不会出手购物，导游拿不到提成。

CITS(wuhan)Travel agency miss zhang says,"After 85"Familiar with network,Newspaper group pregnancy before the network understand market and price.Even with group to shopping attractions,Many will not sell shopping,Guide get no commission.

　　记者发现，不同年龄段有不同的报价。在湖北省中国旅行社，“正常”年龄段人群云南游报价为1498元，儿童则为2198元/人。“你也可以选择纯玩品质团，团费比较贵，要3000-4000元。”

Reporter discovery,Different age paragraph have different quotation.China travel service in hubei province,"normal"Yunnan travel age group offer for 1498 yuan,Children are for 2198 yuan/person."You can also choose pure play quality group,Cost is more expensive,To 3000-4000 yuan."

　　一位业内人士称，“这种嫌贫爱富是旅行社‘零负团费’的产物。”从云南游的成本来看，旅行社预订来回机票一般在1000元左右，6天的住宿、餐饮、景点门票等需要1200元，总计2000元左右，低于这个价格肯定是零负团费产品，地接社必须通过购物来弥补差额。“旅行社认为‘85后’购物不给力，干脆拒绝接收。

A personage inside course of study says,"This XianPinAiFu is a travel agency‘Zero negative membership fee’product."From the cost of yunnan travel to see,Travel back and forth booking ticket is in commonly 1000 yuan,Six days of accommodation/catering/Attractions tickets, etc need 1200 yuan,A total of 2000 yuan,Below the price must be zero negative product cost,DeJieShe must through the shopping to make up the difference."Travel agency think‘After 85’Shopping not to force,Simply refuse to receive.

　　湖北大学旅游学院院长马勇认为，零负团费其本质是欺诈游客。各地旅游行业联盟中已明令禁止。然而，在实际操作中，旅行社难抵利益冲动，才会有看人报价这类“年龄歧视”的怪现象。

Hubei university tourism, dean of the college of MaYong think,Zero negative paid its essence is fraud tourists.Travel industry alliance has been banned.however,In practice,Travel difficult to interest impulse,Will have to offer this class"Age discrimination"Strange phenomenon.

　　（记者王亚欣）

(Reporter WangYaXin)

　　近日，我市多家旅行社新增了一项规矩：继老年人报团受限后，拒绝28岁以下市民报云南特价团。

recently,Zhuhai many travel agencies add a custom:After the old newspaper group after limited,Refuse to 28 years old the following citizens to yunnan special group.

【说法】 [statement]

　　法规：不得以年龄差距采取不同收费 regulations:The age gap may take different charge

　　市旅游局质监所：要有合同才能处理 ZhiJianSuo municipal tourism administration bureau:Want to have to deal with the contract

　　旅行社对年龄的歧视是否涉及违规？记者了解到，国家旅游局颁布的《旅行社条例实施细则》第三十三条中针对“年龄歧视”作了明确规定。

Travel agencies to age discrimination is involved in illegal?The reporter understands,Promulgated by the national tourism administration[Travel agency detailed rules for the implementation of the regulations]Article 33 for"Age discrimination"Made specific provision.

　　“同一旅游团队中，旅行社不得由于下列因素，提出与其他旅游者不同的合同事项：旅游者存在年龄或者职业上的差异，但旅行社提供了与其他旅游者相比更多的服务，或者旅游者主动要求的除外。”

"The same travel team,Travel agency shall not because of the following factors,With other tourists put forward different contract matters:Tourists exist differences in age or career,But with other tourists travel agency provides compared more service,Or tourists except active request."

　　随后，记者致电市旅游局质监所，其工作人员称，旅行社不允许针对特定人群加收费用，更不能无故拒收游客。

then,Reporters call the city tourism bureau ZhiJianSuo,The researchers said,Travel agencies are not allowed to charge fees for certain people,Without more can't refuse tourists.

　　记者追问“针对市场上已有的违规行为，该如何处理”时，对方称消费者必须与旅行社签订合同，并且在合同中明确指出年龄限制，或者消费者能有明确证据证明。

Reporter asked"According to the market existing illegal behavior,How to deal with"when,The other says consumers must be signed contracts with travel agencies,And clearly in the contract the pointed out that age limit,Or consumers can have clear evidence.

　　然而，在消费者咨询时，旅行社就会强调年龄问题，并不在合同中明确指出。来消费者若真要维权，并不太容易。

however,When the consumer consultation,Travel will emphasize age,Don't make it clear in the contract points out.To the consumer if it want to rights,Is not so easy.

　　（记者王亚欣）

(Reporter WangYaXin)

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