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发改委称整治旅游乱象不能止于专项检查--亲稳网络舆情监控室
2012-12-10

  对旅游市场高规格、多层次、全方位的“专项检查”,体现了整肃市场的决心,但不应止于此。

High standard of tourism market/multi-level/comprehensive"Special inspection",Purge reflects the market determination,But should not stop at this.

  发改委日前发出通知,决定从12月份开始用半年左右的时间,在全国范围内组织开展旅游行业价格行为专项检查,重点是:“零负团费”、“特价”等虚假的、使人误解的价格宣传,变相涨价或价格欺诈行为,旅游景区的乱加价、乱收费行为等等。

Development and reform commission has issued a circular,From December to begin to use about half a year's time,In a nationwide organization carry out the tourism industry price behavior special inspection,Emphasis is:"Zero negative cost"/"special"And false/The price of misleading propaganda,Disguised inflation or price fraud,Tourism scenic spot a tariffs/Chaos behavior and so on.

  一提起市场旅游乱象,人人都有一腹苦水要吐槽。硬币的正面――截至2011年年底,全国各类旅游景区、景点达到2万多处,旅行社达到2万多个,星级饭店达到1万多家,旅游直接从业人员超过1300万人,国内旅游人数超过26亿人次,国内旅游市场规模“全球第一”。硬币的背面――强迫购物屡禁不止,景区门票涨价成风,欺客宰客层出不穷……今年春节期间,“3个普通菜要价4000元、一条鱼价值6000元”的巅峰之作,昭示国内旅游市场宰客“人有多大胆,地有多高产”之怪现状;国庆期间,由于缺乏应急机制,某景区发生过万游客滞留山上、游客被捅的恶性事件,更成为旅游市场乱象的标志性事件。

At the mention of tourism market mess,Everyone has a belly bitter to vomit slot.The front of the COINS - by the end of 2011,The various types of tourist scenic spots/Attractions in 20000,Travel to more than 20000,More than 10000 house hotel,Tourism direct employees more than 13 million people,Domestic travel more than 2.6 billion people,Domestic tourism market scale"The world's first".On the back of the coin, forced shopping repeated the more than,The price of tickets,QiKe rip off emerge in endlessly……During the Spring Festival this year,"Three common food price 4000 yuan/A fish is worth 6000 yuan"Best work,Shows the domestic tourist market rip off"How bold,How high to"Strange situation of;During the National Day,Due to the lack of emergency mechanism,A scenic area happened thousands of tourists stranded the mountain/Tourists have been tong malignant events,Become a tourism market more mess landmark event.

  许多国家经验表明,人均GDP达到3000美元时,居民出游意愿会出现显著增强。我国正处于这一关口,旅游市场必将随着国民收入的增长而呈现“井喷”,从而进入大旅游时代。可以说,就目前的旅游市场秩序,与强劲的需求并不匹配,难以令人满意。长此以往,其发展的持续性堪忧。在这种背景下,对旅游市场高规格、多层次、全方位的“专项检查”,体现了管理层整肃市场的决心。

Many countries that experience,When GDP per head reached $3000,People will travel will be significantly enhanced.Our country is in the gates,Tourism market will along with the growth of national income and present"blowout",To enter the great travel times.Can say,As the current tourism market order,And strong demand does not match,Difficult to satisfactory.In the long run,Its development is sustainable.In this background,High standard of tourism market/multi-level/comprehensive"Special inspection",Reflects the market management to purge.

  必须指出的是,对于一个涉及过千万人就业、年旅游总收入超2万亿元的巨大市场来说,仅靠行政之手力有不逮,未必可靠。只要对旅游市场乱象稍加解剖,我们就可以得出这样的结论,旅游市场乱象其实是“市场失灵”的结果,行政干预难以药到病除,标本兼治。就拿旅游业的毒瘤之一的“零负团费”来说,完全是同行恶性竞争、突破底线的结果。当某一行业的价格战到了“劣币驱逐良币”的地步,就意味着“市场失灵”;欺客宰客现象,除了与旅游市场的“一锤子买卖”、商人赚快钱的心态有关外,也与千夫所指的“零负团费”有莫大干系,景区、购物点、酒楼、排档等要给旅行社“进贡”,羊毛出在羊身上,不宰游客宰谁;而有的景区门票逢“节”必涨,5A级景区集体跨入“百元时代”,则多半是地方政府行为,把大自然赐予的风景名胜景区当作会下金蛋的“母鸡”。旅游市场下滑得太远,专项检查能有多大作为?

It must be pointed out that,For a ten million people in employment/Years total tourist income of over 2 trillion yuan for huge market,Only by the administration of the hand are incompetent,Not reliable.As long as the tourist market of mess slightly anatomy,We can draw such a conclusion,The tourist market is actually a mess"Market failure"results,Administrative intervention is difficult to medicine arrived a disease,paper.Take tourism one of the cancer"Zero negative cost"for,Is completely peer malignant competition/Break through the bottom line results.When a price war to the industry"Bad money out good money"point,Means that"Market failure";QiKe rip off phenomenon,In addition to tourism market"A hammer business"/Businessman profit in the short run the mentality of the outside,And with the be universally condemned"Zero negative cost"Has great implication,Scenic spot/购物点/restaurant/Such as gears for travel"tribute",Wool comes from the sheep,Don't kill tourists who slaughtered;And some scenic spots on tickets"section"Will rise,5 a grade scenic spot into the collective"One hundred yuan era",Is mostly local government behavior,Given the nature of the scenic spots as laying golden eggs"The hen".The tourist market downturn too far,Special inspection can have much as?

  旅游市场发展到了今天,单靠行政手段已无法解决许多深层次问题,必须寻求制度化保障。其中,一部立足于中国旅游业发展实际、借鉴国际相关法律制度、遵循市场经济基本规律和旅游业内在规律,体现旅游业综合性特点的“旅游法”,是旅游业发展到一定阶段的必然需求,是提升旅游服务质量、促进旅游业可持续发展,把旅游业培育成国民经济战略性支柱产业的迫切需要。经过20多年的酝酿,旅游法(草案)终于走到了公开征求意见阶段,即将揭开盖头。

Tourism market development today,Single on administrative means can not solve many deep problems,We must seek for institutional guarantee.the,A have a foothold in China tourism development actual/By using for reference the international relevant legal system/Follow the basic rules of market economy and tourism inherent law,Reflect the characteristics of comprehensive tourism"supply",Tourism development is the inevitable demand to a certain stage,Is to promote the tourism service quality/To promote the sustainable development of tourism,The tourism foster into national economic strategic pillar industry of urgent need.After twenty years of brewing,supply(draft)Finally went to the public to solicit their opinions stage,Will soon unveil a covering.

  在法律刚性规范的基础上,再理顺、夯实行政管理体制,以更加敏锐、高效的行政干预,维护旅游者和经营者的合法权益。如,建立健全“一站式”旅游投诉处理机制、公开办理程序、提高处理效率、加大对违法违规行为的行政及经济惩罚力度等等,都是行政管理题中应有之义。

On the basis of legal rigid standard,To straighten out/Punning administrative management system,More sensitive to/Efficient administrative intervention,Maintain the lawful rights and interests of tourists and operators.if,Establish and improve"one-stop"Tourist complaint handling mechanism/Open procedure/Improve processing efficiency/Strengthen the illegal behavior of the administrative and economic sanctions, etc,The administrative management is one of the central topics in righteousness.



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