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北京出租趴活拒载 一口价不打表遭投诉(图)--亲民维稳网络舆情监测室
2012-12-27
“师傅走不走,去XX地?”现在,越来越多的人打车时会先问这句话。根据20日社科院等发布的一份报告,在调查的38个城市打车容易度排名中,北京排名第28位。
"Teacher walk not to walk,To XX to?"now,More and more people take a taxi will ask this sentence.According to the twenty days such as academy released a report,In the investigation of a city and a taxi easy degree rankings,Beijing ranked 28th.
前日,本报记者选取了6个地点,分别体验早晚高峰、非高峰期的打车情况。从今天起,本报将对打车难中存在较为集中的问题逐一调查、揭示。
The day before yesterday,Our reporter select six locations,Morning and evening peak experience respectively/The peak of the situation to take a taxi.From this day onwards,This will take a taxi to the difficult problem is concentrated by the survey/reveals.
昨日,本报记者兵分三路,选取王府井、东直门、北京站等三个遭网友吐槽较多的趴活儿、议价严重地带,进行探访。
yesterday,Our reporter soldier three road,Select wangfujing/dongzhimen/Beijing station and so on three was net friend vomit tank more grovel work/Bargaining serious zone,To visit.
地点:王府井东方新天地门口 site:Wangfujing east at the door of the new world
“我这是喊价的车” "I this is outcry car"
昨日16时45分,东方新天地门口停着4辆出租车,均显示“暂停”。记者上前,表示要去呼家楼,一名的哥称在等人,不走。
Yesterday when 16 45 points,The east new world the door stop the 4 a taxi,shows"suspended".Reporter to,Said to HuGuLou,A brother said waiting for someone,Don't walk.
16时53分,从东方新天地出来三位女士,直接坐上路边等候的出租车,但是不久又下了车。三位女士说,她们准备去朝阳北路,但是司机说不打表,她们只好下来。
16 53 points,From the east new world out three ladies,Directly on the roadside waiting for a taxi,But soon and out of the car.Three lady said,They are going to chaoyang north road,But the driver said not dozen table,They had to down.
“停在这里的出租车拉活都不打表。”旁边一名经常在该处拉黑活的私家车主说。
"Park here taxi la live are not dozen table."In the next to a often pull black live private owners said.
17时过后,停靠在东方新天地门口的出租车越来越多,达到9辆。两名外地男子上前逐辆询问,均被拒载,“去三里屯,要100元,不打表。”其中一名男子说。
And after the,Parked in the east new world the taxi more and more,Up to nine car.Two foreign man came near, and ZhuLiang inquiry,Were refuse to,"Go to sanlitun,To 100 yuan,Don't play table."One man said.
此后,有3拨人分别要去龙潭湖公园、海淀黄庄、崇文门,均因要求打表,被司机拒载。
Since then,There are three dial the people were going to at longtan lake park/Haidian HuangZhuang/chongwenmen,All requirements for playing table,Be driver's refuse to.
一名经常在附近办事的老师傅透露,这些趴活等客的出租车很赚钱,“不用路上到处跑,油钱省了,而且还不打表,人多也不怕没人坐。”老师傅说。
A often do the work of the near an old teacher to reveal,These grovel live etc. Guest taxi is very profitable,"Don't run on the road,Save fuel,But also not dozen table,Many also fear nobody sat."Master craftsman said.
17时50分,记者再次上前打车,三名出租车司机询问记者去哪里,其中两辆车车身上写着北创出租车公司,另一辆写着飞宇出租车公司。得知记者要去呼家楼后,飞宇出租车公司的司机表示不去,一位北创公司的司机表示“100元,一口价,而且不打表”。“我这是喊价的车。”这名司机说。
17 at,The journalist again come forward to take a taxi,Three taxi driver asked reporters to where,Two car car body write north and taxi company,The other one write FeiYu taxi company.Reporters learned that after going to HuGuLou,FeiYu taxi company driver says not to,A north and company's driver said"100 yuan,price,And don't play table"."I this is outcry car."The driver said.
【投诉回应】 [Response to complaints]
北创公司 The north and
三个工作日给答复 Three working days to reply
70分钟的调查体验过程,前后共有13辆的士停靠东方新天地门口,所有显示器均显示“暂停”或“停运”。前后共有39人次询问打车情况,只有5人次议好价上车离开,其余人最终基本选择乘坐地铁。
70 minutes of survey experience process,A total of 13 before and after a taxi parked at the door of the east new world,All display shows"suspended"or"decommissioning".There are 39 people ask before and after taking a taxi situation,Only five people negotiate good price get on the car to leave,The rest of the people ultimately choose by subway.
昨日,记者就拒载问题拨打北方创业出租汽车公司投诉电话61206596进行投诉。对方在记录了的士信息以及记者的信息后表示,三个工作日内给记者答复。
yesterday,Reporters will refuse to make business problems the rental car company complaint telephone 61206596 complaints.Each other in the taxi record information and reporters said after the information,Three working days to answer reporters.
地点:东直门交通枢纽 site:Dongzhimen transport hub
“只往怀柔、密云去” "Only to placate/Miyun to"
昨日晚高峰时段,东直门国盛中心楼下,七八辆出租车在东直门公交枢纽外的路边停靠,其中多辆车运营状态显示“暂停”,其余显示“空车”。司机们三五成群地守在公交站牌前,不断询问过往行人“打车吗?去怀柔、顺义”。
Yesterday evening rush hour,Dongzhimen countries put center downstairs,Eight taxi in dongzhimen bus hub at the roadside,Which car operation status display"suspended",The rest of the show"empty".Drivers want to keep in the bus stop before,Constantly ask passers-by"Take a taxi??To placate/shunyi".
见一男子带着妻儿等公交,几名司机围上前去,得知对方想去怀柔某地时,一名司机要价200元。“多少钱?”该男士惊讶地问,“平时打车也就120元左右。”认为要价过高,男子拒绝乘坐。
See a man with a wife and children and bus,A few driver to put on,Know that the other party want to go somewhere in huairou,A driver price 200 yuan."How much?"The man asked, surprised,"A taxi at ordinary times is 120 yuan."Think overcharge,Man refused to take.
另有两名乘客以每位100元的价格,乘坐一辆原本状态为“暂停”的出租车,去往首都机场。
Another two passengers to each 100 yuan price,Take a car to original state"suspended"taxi,Go to the capital airport.
记者上前表示要打车到幸福大街,所有司机都摇头,“只往怀柔、密云去”。但当记者说“北京站也行”时,两名司机立马表示可以前往,“最低80元。”
Reporters came near, and offered to take a taxi to happiness avenue,All the driver shook his head,"Only to placate/Miyun to".But when reporters"Beijing station to also go"when,Two driver immediately to said,"The lowest 80 yuan."
最终,记者与一辆亮着“空车”灯的出租车商定,60元到北京站。该车服务卡的公司栏写着“金石顺”,服务号为262056的司机姓于。对于为何要价这么贵,该司机称,因为高峰时段不好打车,“去北京站堵车,可能得给你绕路。”
finally,Journalists and one on"empty"Light taxi agreed,Sixty yuan to Beijing station.The car service card company column write"JinShiShun",Service number for 262056 driver name in.For why price so expensive,The driver said,Because the peak period of time not take a taxi,"To Beijing railway station traffic,May give you detours."
15分钟后,车到达北京站附近,5公里的路程,记者付了60元钱。
After 15 minutes,The car arrived near the Beijing railway station,5 kilometers,Reporter pay for sixty yuan.
记者提出“要发票”,该司机称没有正规车票,但可以给一张“也能报销”的发票。这张发票票面显示为“北京市定额专用发票”,右下角盖着“北京市首汽出租公司”的章。
Reporter put forward"To invoice",The driver said there is no normal ticket,But can give a"Can submit an expense account"invoice.This picture shows the price on the invoice for"Beijing quota special invoice",Cover the bottom right corner"Beijing ShouQi rental company"Chapter of.
【投诉回应】 [Response to complaints]
金石顺公司 JinShiShun company
当事司机非其员工 The parties to the driver not its employees
昨日,记者向北京金石顺出租汽车公司投诉后,对方一名工作人员表示,车队并无于姓司机,也不存在该服务号,“不是我们公司的车,你可能打到假出租了。”
yesterday,Reporter to Beijing JinShiShun rental car company after complaints,The other party a staff member said,The team is not to name the driver,Also there is no such service number,"Not our company car,You may hit off the rent."
首汽公司的客服热线人员称,记者手中的发票并非首汽公司所有,“我们的章不是那样的,出租车票上的章全是北京市出租汽车发票专用章。”该人员称,即便是首汽的定额发票,也不会给乘客个人,“只有商务车有,是针对企业承包车的,发票只会给公司。”该人员认为,记者手中的发票可能是假的。
ShouQi company customer service hotline researchers said,Reporter in the hands of invoice is not ShouQi all company,"Our chapter not that,Rent ticket on the whole chapter is the rental car special invoice seal."The researchers say,Even ShouQi quota invoice,Won't give passengers personal,"Only commercial have,Is for the enterprise contract of the car,Invoice will only to the company."The researchers said,Reporter in the hands of invoice may be false.
地点:北京站附近 site:Near Beijing railway station
“坐我这车去西站就120” "Take my car to the 120 west railway station"
昨日下午5时30分许,北京站广场“出租车候车区”内,百余名乘客排起20多米的长队,“等了快半个小时,人都冻僵了”。
At 5 yesterday afternoon 30 points make,Beijing railway station square"Taxi waiting area"inside,More than passengers queued up to more than twenty meters long queue,"Waiting for nearly half an hour,People are frozen".
“现在是高峰时段,进候车区的空车少”,一名管理人员解释,“每天都这样。”
"Now is the peak period of time,Into the empty waiting less",A management personnel to explain,"So every day."
距候车区东侧20米处,多辆空出租车停在路边,“打车吗?上车就走”,但凡有行人走近,几名司机就上前“揽活”。
The east from the waiting area twenty meters,A empty taxi stop on the side of the road,"Take a taxi??Go get on",In every case a pedestrian approached,A few driver came up"LanHuo".
“去哪?”记者走近后,也被司机们围住。“到北京西站120元”,司机开始“议价”。
"go?"After reporter approached,Was also surrounded by drivers."Beijing west railway station to 120 yuan",The driver began to"bargaining".
“我们都是正规出租车”,一名司机指向身后一辆印有“渔阳公司”标志,车牌号为“京BM7937”的出租车说。
"We are all normal taxi",A driver behind a car to carry"Yu Yang company"mark,License plate number for"Beijing BM7937"Taxi said.
“打表计价吧,打表30多元就能到”,记者提出,但随即遭到拒绝,“不打表,坐我这车去西站就120”。
"Play list valuation,,Play table 30 multivariate can to",Reporter put forward,But then was rejected,"Don't play table,Take my car to the 120 west railway station".
“可是按规定乘坐正规出租车,司机必须打表计价,不能随意要价”,记者争辩。
"But according to the provisions on normal taxi,Drivers must play list valuation,Cannot optional price",Journalists argue.
“你愿坐就坐,不坐滚蛋,排队挨冻去吧”,司机态度变得不耐烦,甩手让记者离开。
"You may sit sit,Don't sit out,In line AiDong go",The driver attitude become impatient,Cutting and let reporters to leave.
另几辆空出租车司机对于前往北京西站,纷纷喊出80元至100元不等的价格,但听到记者“打表计价”的要求后,全部拒绝。
Several other car empty taxi driver to go to Beijing west railway station,Shout out in succession ranging from 80 yuan to 100 yuan price,But heard reporter"Play list valuation"Requirements after,All refused to.
对于出租车“议价拒载”问题,候车区一名管理人员称,“(候车区外的)那些空出租从不进来,我们管不了。”
For a taxi"Bargaining refuse to"problems,Waiting area a manager said,"(Waiting outside)The empty rent never come in,We don't tube."
【投诉回应】 [Response to complaints]
渔阳公司 Yu Yang company
10个工作日内答复 Reply within ten working days
就此事,昨晚,记者拨打北京渔阳出租车公司投诉电话,一名女工作人员记录下车牌号、地点和记者反映的“议价拒载”等情况后,称“我们会在10个工作日内答复你”。
it,Last night,Reporters call Beijing yu Yang taxi company telephone complaints,A female staff record the license plate number/Place and reporter reflects"Bargaining refuse to"After the circumstance such as,says"We will reply you within ten working days".
记者表示车辆目前仍在,公司能否来现场解决?随后,在电话中记者听到,女工作人员向身边人询问片刻后,再次告知“会在10个工作日内答复。”
Reporters vehicle is still in,The company can solve to the site?then,Reporter on the phone to hear,Female staff to side people ask for a while,Has again told"Will reply within ten working days."
■ 链接 S link
的哥议价揽客最少罚100元 's bargaining LanKe sent at least 100 yuan
北京市出租汽车管理条例规定,出租车司机必须正确使用计价器,不得与乘客议价,不得私自揽客。如有违反,由交通行政主管部门给予警告并可处以100元至1000元的罚款;情节严重的,处以1000元至2000元的罚款,在营运资格证件上做违章记录,并可暂扣营运资格证件1个月至3个月。
Beijing taxi management regulations,The taxi driver must make proper use of the meter,Passengers shall not and bargaining,Shall not stock LanKe.If violations are found,By the competent administrative department of traffic shall be given a warning and may be fined 100 yuan to 1000 yuan fine;If the circumstances are serious,Fined 1000 yuan to 2000 yuan fine,In the operation qualification certificate of the record,And can be of short duration buckles operation qualification certificate 1 months to 3 months.
此外,出租汽车驾驶员拒绝载客的,由交通行政主管部门处以1000元至2000元的罚款,在营运资格证件上做违章记录,并可暂扣营运资格证件1个月至3个月;情节严重的,吊销营运资格证件。
In addition,The taxi driver refused to the passenger,The traffic administrative departments fined 1000 yuan to 2000 yuan fine,In the operation qualification certificate of the record,And can be of short duration buckles operation qualification certificate 1 months to 3 months;If the circumstances are serious,Shall revoke the operation qualification certificate.
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