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买大件家电送港澳游 变味“旅游券”陷阱多--亲稳舆论引导监测室
2013-01-24
一提到“旅游券”,多数人会想到自2009年以来各地为刺激消费而大规模发行“旅游消费券”。然而,不少民众通过购物赠送、活动抽奖或网上购买等方式获得了“旅游券”或“贵宾劵”,不但没有享受到实惠,反而不同程度地遭受了损失。本报1月9日2版刊发了《旅游服务警示第1号——旅游券背后的陷阱》、1月18日3版刊发了《团购成武汉旅游投诉“新领域”》、《免费赠的旅游套票陷阱多》等报道,对最近出现的部分违法商家通过发放和售卖“旅游券”欺骗游客的行为进行了曝光。“旅游券”到底是一个什么东西?对于旅游市场的危害到底有多大?
At the mention of"Travel ticket",Most people would have thought since 2009 for all stimulate consumption and large-scale issue"Tourism consumption coupons".however,A lot of people through the shopping free/Draw or activities such as online purchase way won"Travel ticket"or"VIP coupon",Not only did not enjoy the benefits,Instead of different degree suffered losses.The January 9 2 edition published the[Tourism service warning no. 1 - travel ticket behind the trap]/1 month and day 3 edition published the[A bulk ChengWuHan tourism complaints"New field"]/[With free travel package trap many]Reports such as,Recently appeared to part of the illegal businessmen through the distribution and sale"Travel ticket"Cheating behavior of tourists on the exposure."Travel ticket"What is a what things?To the tourism market how much harm?
临近岁末,张先生购买某品牌大件家电时,获得商家赠送的价值3980元的港澳4天3夜双人游贵宾券。此券由名为“中国深圳国际旅游集团”的公司推出,持券人在港澳期间的交通、住宿、餐饮、景点门票及保险费用全包,仅需额外交纳导游、司机小费及港澳口岸服务费、离境税等220元即可。
Near the end,Mr. Zhang purchase a brand when big home appliance,Get business given 3980 yuan worth of Hong Kong and Macao four days and nights double swim VIP coupon.The voucher by name"China shenzhen international tourism group"Company launched,Bondholders in Hong Kong and Macao during the transportation/accommodation/catering/Attractions tickets and insurance fee inclusive,Only pay the additional guide/The driver tips and Hong Kong and Macao port service charge/Departure tax can be 220 yuan.
张先生夫妇觉得很划算便报了名。然而,接下来的几天简直如噩梦一般:导游天天带游客到珠宝店、手表店购物;商品质次价高,同团游客不愿购买,东躲西藏,被威胁辱骂。张先生夫妇购买了5000多元的商品,导游还不满意,并声称不买到他满意的金额就用集装箱将其拉到澳门去。行程结束后,张先生向旅游部门投诉。经核实,所谓“中国深圳国际旅游集团”纯系子虚乌有。
Mr. Zhang couples feel very cost-effective and applied.however,Over the next few days just as general nightmare:Tour guide every day take visitors to the jewelry store/Watch shop shopping;Commodity ZhiCiJiaGao,With group tourists want to buy,run,Threatened abuse.Mr. Zhang couple bought 5000 yuan of goods,Tour guide is not satisfied,And said not to buy to his satisfaction with the amount of container will be pulled into the macau to.After stroke,Mr. Zhang to tourism departments complaints.verified,The so-called"China shenzhen international tourism group"Pure fiction.
与张先生夫妇有着同样经历的还有游客王女士,只不过旅游券的来源由“购物赠送”变成了“网上购买”。
And Mr. Zhang couples with the same experience and tourists wang,But the source of the travel ticket by"Shopping giving"became"Online purchase".
王女士在上网时看到,有人在出售价格仅为2元的4天3晚港澳旅游券并有400多条成交记录,便毫不犹豫地买了一张去港澳的旅游券。然而4天行程,王女士却被导游带着天天在购物店转,并最终买了两万多元的钻石、手表,回来经鉴定都是假货。想要投诉,一查询才知,旅游券上的“XX旅行社”和联系电话都是假的。
Ms. Wang when using the Internet to see,Someone in the selling price is only 2 yuan 4 days 3 night Hong Kong and macau travel ticket and have more than 400 clinch a deal the record,Without hesitation, he bought a ticket to Hong Kong and Macao tourism coupons.But four days trip,Wang was guide with shopping store every day in turn,And finally bought twenty thousand yuan of diamonds/watch,Back identified are fake.Want to complain,A query is known,Travel ticket on the"XX travel agency"And contact phone number are false.
记者在淘宝网上搜索“旅游券”这一关键词时发现,除张先生、王女士获得的港澳旅游券外,还有泰国游、云南游、海南游等多条热门旅游线路的券,价格也是低得让人无法相信。在一家名为“深圳旅游总公司”的网店内,记者看到诸如港澳4天3晚旅游券,正在以15元的超低价格销售,甚至还公开寻求合作和代理。
Reporter in taobao search"Travel ticket"The key words found,In addition to Mr. Zhang/Ms. Wang get the Hong Kong and Macao travel ticket,And Thailand tour/Yunnan travel/Hainan swim and more popular tourist line voucher,The price also is low to let a person can't believe.In a name"Shenzhen tourism company"Inside the shop,The reporter sees such as Hong Kong and Macao four days 3 night travel ticket,Is to 15 yuan low selling prices,Even open to seek cooperation and agency.
当记者打电话询问为什么如此便宜时,该网店工作人员给出的解释是,该券是香港和澳门政府以及一些大的集团赞助的内部贵宾券。
When reporters call to ask why so cheap,This shop staff the explanation is,This coupon is Hong Kong and Macao government and some big group sponsored internal VIP coupon.
低价团费的变种
Low cost varieties
北京市观韬律师事务所律师、中国旅行社协会法律顾问团主任刘卫说,地方政府发行的“旅游券”是一种消费抵扣券,不属于旅游产品,而张先生、王女士获得的“贵宾券”则是非法的旅游产品,虽然都叫“旅游券”,但两者根本不同。
Beijing lawyer and view/The China travel service association, director of the legal advisory body LiuWei said,Issued by the local government"Travel ticket"Is a kind of consumption coupon deduction,Do not belong to the tourism products,And Mr. Zhang/Ms. Wang get"VIP coupon"It is illegal to tourism products,Although all call"Travel ticket",But both fundamentally different.
据了解,“港澳旅游贵宾券”最早出现在深圳,是当地组团社为吸引游客前往港澳旅游而采取的一种“营销手段”。
It is understood,"Hong Kong and Macao tourism VIP coupon"First appeared in shenzhen,Is the local ZuTuanShe to attract visitors to Hong Kong and Macao tourism and take a"Marketing means".
北京第二外国语学院法政学院院长杨富斌指出,商家免费赠送或者以超低价格出售的旅游券,明显低于旅游成本,无疑属于零负团费(低价团费)的一种。即使这些旅游券是商家与正规旅行社合作的行为,也是《旅行社条例》明确禁止的,更何况现在经营这类旅游业务的多是没有旅游经营许可的“黑社”。
Beijing second foreign language institute legal YangFuBin dean pointed out,Merchants free or low price sell travel ticket,Obviously lower than the cost of travel,Undoubtedly belong to zero negative membership fee(Low cost)a.Even though these travel ticket is a businessman and normal travel agency cooperation behavior,is[Travel agency regulations]Clearly prohibited,Besides now business this kind of tourism business is no tourism business license"Black club".
相关阅读: readings:
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