上周六晚，上海遭遇严重雾霾天气，浦东机场3条跑道先后不符合航班起降条件，大批进出港航班延误、取消，其中一架载有200多名中国旅客的新加坡航空班机先后备降香港与首尔机场，受困的旅客因没有过境签证，滞留首尔机场长达近30个小时，直到今晨1点半才回到上海。

On Saturday night,Shanghai suffered heavy fog weather,Pudong airport runway has 3 does not meet the requirements for the flights,Large clearance delays/To cancel,One of the plane carrying more than 200 Chinese tourists a Singapore airlines flight has alternate between Hong Kong and Seoul airport,Stranded passengers transit visa,The stranded for close to 30 hours in Seoul airport,Return to Shanghai until 1 PM this morning.

　　旅客投诉：在首尔机场坐了一整天 Passenger complaints:I've been sitting all day in Seoul airport

　　据微博网友@抢的来额反映，其参加沪上旅行社组织的6天5晚的巴厘岛旅游团，原计划上周六搭乘新加坡航空的飞机返回上海浦东机场。

According to the microblogging users @ rob to reflect,The travel to Shanghai Bali 6 days 5 night tour of the organization,Originally planned on Singapore airlines plane to return to Shanghai pudong airport on Saturday.

　　由于当天晚上申城出现大雾，浦东机场跑道无法接受航班降落，航班只得备降香港机场，短暂停留了3个小时后，又辗转飞往韩国首尔机场。旅客们原以为等浦东机场的大雾散去后，很快就能返回上海，谁知直到昨晚11点，飞机仍未有起飞的迹象，此时，机上的200多名中国旅客已在首尔机场足足被困了一天一夜。

Because the evening shen in the fog,Pudong airport runway landing flights cannot be accepted,Flights had to alternate airport in Hong Kong,Short stay three hours later,And fly to Seoul, South Korea and the airport.Passengers thought such as pudong airport after the fog dispersed,Will be able to return to Shanghai soon,Who knows until 11 o 'clock last night,The flight still no sign,At this time,On more than 200 Chinese travelers have been trapped in Seoul airport for a day and a night.

　　更让投诉者感觉无法接受的是，当飞机到达首尔后，新加坡航空安排机上的外籍旅客入住机场酒店，却未对中国籍旅客做住宿安排，也未给予任何经济补偿；首尔机场方面，也不允许中国旅客出港，导致所有中国籍旅客只能在候机楼的椅子上休息。

More let the people who feel is not acceptable,When the plane arrived in Seoul,Singapore airlines arranged on foreign travelers stay at airport hotel,But not for Chinese travelers make accommodation arrangements,Also did not give any economic compensation;Seoul airport,Clearance does not allow the Chinese passengers,To all Chinese passengers can only rest in a chair in the terminal.

　　“我们还在韩国机场，穿的都是拖鞋裙子，韩国只有零下1℃！”昨天22：53，“@抢的来额”更新了微博，照片显示，大批中国旅客被困在候机楼内，许多人都披上了毛毯御寒。“我们被辗转新加坡、香港、首尔3个城市，已30个小时没有合眼。我们只想回中国。 ”

"We are in South Korea airport,Wear skirt are slippers,South Korea is only 1 ℃ below zero!"22 yesterday:53,"@ for the amount"Update the weibo,Photo shows,A large number of Chinese travelers were trapped inside the terminal,Many people with a warm blanket."We were in Singapore/In Hong Kong/Seoul three cities,Has 30 hours didn't sleep a wink.We just want to return to China. "

　　新航解释：由于签证原因无法安排住宿 Singapore airlines to explain:Unable to arrange accommodation for visa reasons

　　据悉，当事航班为新加坡航空承运的SQ836航班，原计划2月23日17:05起飞，22:20到达浦东，机上共有200多名旅客，中国籍旅客占大多数。今晨0时许，经过31个小时的延误，飞机终于从韩国首尔机场起飞，并于1时30分左右抵达浦东机场。

It is understood,Juneyao flight for Singapore airlines, the carrier SQ836 flights,On February 23, originally planned 17:05 take-off,"Arrived in pudong,A total of more than 200 passengers on board,Accounts for most of the Chinese passengers.0 PM this morning,After 31 hours of delays,The plane finally from Seoul airport,And arrived at pudong airport around 1 when 30 points.

　　今天上午，记者就此事联系了新加坡航空公司，相关负责人表示，航班先后备降香港与首尔，是因为23日夜间浦东机场跑道始终不具备接受飞机降落的条件。飞机在首尔停留了一天一夜，主要是当事机组已超过规定的飞行时间，出于对旅客安全的考虑，新航又从总部紧急召集一个机组赴韩国，运送滞留旅客回沪，因此耽搁了时间。

This morning,The reporter contacted the Singapore airlines with respect to this matter,Related officials said,Successively the alternate flights between Hong Kong and Seoul,Because 23 pudong airport runway at night always don't accept the terms of landing.A day and a night stay in Seoul for the plane,Mainly is the party unit has been in excess of the prescribed time of flight,Out of respect for passenger safety,Sia and emergency call a unit from headquarters in South Korea,Transport stranded passengers back to Shanghai,So delay the time.

　　该负责人还介绍说，旅客在首尔机场滞留期间，航空公司提供了餐饮等服务，并一直在安抚旅客。无法安排中国籍旅客进酒店住宿，是因为旅客持中国护照无法在韩国首尔获得过境免签，所以只能让他们在机场候机楼“委屈”了一整天。

The head also said,During the period of passengers stranded at the airport in Seoul,Airlines provides catering services,And has been calm passengers.Unable to arrange Chinese travelers in hotel accommodation,Because passengers holding Chinese passport can't get transit visa-free in Seoul, South Korea,So can only let them in the airport terminal"wronged"The whole day.

　　今天上午，据投诉人“@抢的来额”称，所在的旅行社表示，此次航班延误是天气等不可抗力因素造成的，旅行社不承担赔偿责任。 “不过，我们团的24名游客中，有22人在出发前都购买了旅游意外保险，可获得航班延误赔偿，我们将尽全力协助他们向保险公司进行索赔。 ”

This morning,According to the complainant"@ for the amount"According to,The travel agency said,The flight delay is caused by force majeure factors such as the weather,Travel agent does not assume liability to pay compensation. "but,24 tourists of our group,There are 22 people are purchased the travel accident insurance before you start,Flight delay compensation can be obtained,We will try our best to help them to insurance company claim for compensation. "

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Cambodia's Angkor Wat 4 6 days later leisure trip

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酒店里的“牙刷经”

In the hotel"Toothbrush by"

香气做伴探寻花花世界

Aroma company search for himself

女性独自旅行必读宝典

Women traveling alone must read the bible

盘点令人惊恐的蛇节

Inventory alarming festival