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网购机票的那些事儿 教你如何防骗--亲稳网络舆情监测室
2013-03-15
3月13日消息,春节刚过去不久,但那疯狂的春运大军仍然让人想起就头皮发麻。买不到火车票,咬咬牙多花点钱买张机票却一个不小心遇到了黑代理,“钱票两空”回不了家着实让人揪心。在网络化时代,大家对网络购物的认知提升也给一些违规份子提供了行骗的机会,在“3·15”来临之际,针对网购机票目前流行的几种骗术记者为各位看官支支招。
On March 13 news,The Spring Festival just past soon,But still that crazy an reminiscent of scalp pins and needles.Can't buy train ticket,Bullet spent more money to buy a ticket but a accidentally met black agent,"Paper money two empty"Can't back home sad heart.In the era of network,People's perception of web shopping ascension also give some illegal members provide opportunities for fraud,In the"On March 15"coming,According to popular online ticket several journalists to support a move every reader of quackery.
骗术一 山寨网站低价吸引 Deception at a low price to attract a fake website
通过搜索引擎可获取大量的机票售卖信息,其中不乏在出行高峰期还提供低于4折机票的网站,与其他正规渠道的高价票形成鲜明对比。不过搜索结果中提供超低价机票预订的小网站很难有安全保障,甚至有些山寨网站会直接模仿知名旅行网站如携程、艺龙、去哪儿等,博取消费者的信任,再通过所谓的客服诱导消费者进行转账购买机票,等到消费者醒悟过来时已经为时已晚。
Through the search engine can obtain large amounts of ticket selling information,Including the travel peak also provide below 4 discount ticket website,In contrast with other formal channels for seats.But in the search results provide ultra low-cost airline ticket reservation small site is hard to have security,Even some fake website will directly imitate famous travel websites such as ctrip/elong/Such as where to go,To gain the trust of the consumers,Again through the so-called customer service to induce consumers to transfer money to buy tickets,By the time the consumers wake up until it was too late.
支招:一般情况下正规的机票销售渠道不会出现要求客户用银行卡直接汇款的方式,消费者如遇类似要求一定要提高警惕,核实网站的合法性,验证客服电话是否属实,留意其是否具有CATA(中国民航运输协会)的认证资质和工信部的运营备案,如对方号称是知名在线旅游网站又让消费者汇款基本可断定为骗子网站,建议直接报警处理。
action:Usually formal ticket sales channels will not be asked to the customer by bank card directly remittance way,Consumers in case of similar demands must be vigilant,To verify the legitimacy of the website,Verify whether the customer service number are correct,Pay attention to whether or not it has the CATA(China's civil aviation transport association)The certification and the ministry of operations for the record,If the other party claims to be leading online travel sites for consumers to remittance again basic can be assumed to be a liar website,Suggested that direct alarm processing.
骗术二 假以400客服热线为名 Legerdemain 2 over 400 customer service hotline
消费者防骗能力的提升也逼得一些不法分子走上了“专业化”的道路,一些骗子网站和黑代理为掩人耳目会用400开头的电话与消费者进行沟通并要求汇款或转账,而往往消费者根据对方的要求进行操作后扣了款项缺拿不到机票。有些骗子网站甚至会利用软件修改来电显示号码,用400开头的电话表示“合法”身份。
Consumer fraud prevention ability of ascension also drove some criminals on the"professional"The path of,Some cheats site and black camouflage will begins with 400 agents for telephone communicate with consumers and require remittance or transfer,But often consumers operation after deduct the payment according to the needs of each other's lack of can't get the ticket.Some cheats site even will use software to modify the caller id number,In 400 the beginning of the phone"legal"identity.
支招:提高对400/800等所谓企业客服专用号码的警惕性,对不熟悉的号码最好通过搜索引擎核实信息的真实性,凡是在电话里索取银行卡号和支付密码均属骗子行为。消费者尽量通过知名的服务商或者航空公司官网购买。
action:Raise our vigilance against the so-called companies such as 400/800 customer service special number,Best for unfamiliar number to verify the authenticity of information through search engines,Who ask for bank card number and password on the phone are cheat behavior.As far as possible by well-known providers or consumers airlines website to buy.
骗术三先真后假玩消失 Legerdemain 3 true false play disappear after the first
网络上一些黑票代会先通过正常方式给消费者预订好所需机票,消费者如何核实都是没问题,但是当此类黑票代收到款项后,就会立即通过各种方式取消之前预订的机票,即使中间可能会有一定的退票成本。当客人办理登机手续时才发现自己的票被取消了,这时再打电话给代理已经联络不上了。
Some black tickets online generation will first through the normal way to consumers needed to reserve the ticket,Consumers how to verify all is ok,But when such black ticket generation after receiving the payment,Will immediately cancel the flight reservation through various ways,There may be some refund even if the middle cost.When the guest check in only to find that your ticket has been cancelled,Then I will call agent has not been in contact.
支招:对低于市场价很多的超低价机票信息要保持警惕,莫因小失大,尤其在出行高峰期,对于一票难求的航线,低价票不具有出现的合理性。消费者一定要谨慎核实网购机票的渠道的正规性,如无法甄别网站可靠性,建议还是通过正规的大型机票代理渠道预订。
action:To lower than the market price a lot of ultra-cheap tickets information have to be vigilant,Don't penny wise and pound foolish,Especially in the rush,For one ticket is hard to find,The rationality of low-priced tickets do not have appeared.Consumers must be cautious to verify online ticket channels of normality,If unable to identify sites reliability,Advice or through formal channels of large ticket agents booking.
搜索类网站广告将纳入重点监控 Search sites advertising will be monitored
网络上的虚假广告和泛滥的网购陷阱已经引起相关部门的注意,3月7日国家工商总局、中宣部等13部门联合发布虚假违法广告专项整治实施意见,今年把大型门户网站、视频类网站、网络交易平台、搜索类网站、医药类网站发布的广告也纳入到重点监管监控,拟对互联网广告制定专门的管理规定。
False advertising on the network and the proliferation of online shopping trap has attract the attention of related departments,On March 7, the state administration for industry and commerce/The central propaganda department and other 13 departments jointly issued false illegal advertisement rectification of the implementation opinions,This year the large portal/Video sites/Network transaction platform/Search sites/Medical websites are also incorporated in the supervision of advertising monitoring,To make special provisions for the administration of Internet advertising.
其实,机票销售市场是一个“水很深”的领域,普通消费者无法对这个市场有足够清楚的认识,不仅一些黑心的小票代会在网上发布不实信息,甚至在一些机票搜索平台也存在小代理商违规出售低价票的行为,去哪儿网这样知名的搜索平台也常常中招。近日有网友@港臺二哥 在微博上表示自己通过去哪儿网购买了两张全价票,当自己打算改签的时候才发现原来自己的全价票变成了2折的特价票不能改签,而实际上全价票退改签的限制是很有限的,这显然是票代私自更改舱位赚取差价。
In fact,Ticket sales market is a"The water is deep"The field of,Ordinary consumers can not have enough clear for this market,Not only some "dirty" receipts generation will publish false information on the Internet,Even in some small flight search platform is also agent violation to sell low-priced tickets,Where net such well-known search platform is also often the effects.Recently some netizens @ second brother Hong Kong and Taiwan on weibo said he passed the where to buy two tickets at full price,When going to endorse only found the original himself full price ticket into 2 fold discount tickets can not change,And actually endorse the full price ticket refund limit is limited,It's clearly a ticket generation earn price difference to change the shipping space.
业内人士表示如果没有行之有效的互联网广告管理规定,网购机票的乱象就还会有滋长的空间,一些不规范的票代甚至会把搜索平台变成他们的避风港。但在搜索类网站广告纳入重点监控范畴后,那些不正规的票代在网络上发布不实信息的违规成本势必升高,而市场也将进一步净化。
Industry insiders say if there is no effective Internet advertising regulations,Online ticket in the is still a growing space,Some non-standard ticket generation even search platform into their safe haven.But after the search sites advertising into the category of monitored,The informal ticket generation cost of illegal publishing false information on the Internet is bound to rise,And the market will further purification.
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