原来，孟女士去年在一家旅行社办理旅游事宜时，旅行社工作人员向她推荐会员卡，称凭会员卡购买旅游产品可以享受八折优惠，卡里的钱用不完可以退。孟女士本就喜欢旅游，经不住旅行社工作人员的劝说，很快办了一张会员卡，还充值2000元。过去一年，孟女士因故没旅游两次，卡里剩有800多元。

The original,Mrs Meng last year in a travel agency tourism issues,Travel agency personnel recommended to her membership card,Said by buying travel products membership card can enjoy eighty percent discount,Carrie's money to burn can be refund.Ms meng is like to travel,Yield to the persuasion of travel agency staff,Soon a membership card,Also top-up 2000 yuan.Over the past year,Mrs Meng did not travel for two times,Cary has left more than 800 yuan.

　　前几天，孟女士去该旅行社退钱。但工作人员变了脸，称要退钱是有条件的，店员说：“孟女士在过去一年里参加了两次旅游，获赠一些小礼品，先要把小礼品退还。另外，孟女士参加的两次旅游都享受了八折优惠，退卡就不能享受折扣，要补齐差价。 ”孟女士一听着急了，拿到的小礼品不值钱，早就不知送给谁了。她认为，旅行社就咬住了这一点，其实根本不想退钱。

A few days ago,Mrs Meng money back to the travel agency.But the staff changed face,Said want to refund is conditional,The clerk says:"Mrs Meng twice in the past year took part in the travel,Get some small gifts,Want to return gift first.In addition,Mrs Meng to attend two travel enjoy a eighty percent discount,Card will not be able to enjoy the discount,To supplement the price difference. "Mrs Meng a listen to worry,Get a little gift worth,Early know who sent.She thinks that,Travel agency it snapped this,Actually don't want my money back.

　　了解情况后，绿波社区工作人员建议孟女士可以到消协投诉，同时提醒居民，购买预付卡消费一定要谨慎，不要贪小便宜而使自己的利益受损。

After know the situation,Green community work personnel suggest Mrs Meng can to eliminate to help hurl to tell,At the same time remind residents,Purchase prepaid card consumption must be cautious,Don't make yourself showed interests damaged.

　　记者王鸥

The reporter Wang Ou

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