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北京21家市属医院绩效考核综合满意度平均为87%--亲稳舆论引导监测室
2012-08-03
北京市医院管理局:上半年21家市属医院绩效考核综合满意度为87% Beijing hospital authority:21 home city to the hospital in the first half performance assessment comprehensive satisfaction was 87%
北京市医院管理局公布北京市属21家医院上半年绩效考核分析结果,结果显示,上半年21家北京市属医院综合满意度平均为87%。与往年相比,21家市属医院的资产效率,患者满意度有所提高,患者医疗费用、抗菌药物使用率实现双降。这是记者日前从北京市医院管理局获悉的。
Beijing hospital authority announced Beijing municipal 21 hospitals in the first half performance evaluation analysis results,The results show,Beijing municipal hospital home in the first half and comprehensive satisfaction an average of 87%。Compared with previous years,The municipal hospital 21 home assets efficiency,Patient satisfaction has improved,Patients medical expenses、Antimicrobial usage realize two drop。This is a reporter from the Beijing municipal hospital by the bureau。
据北京市医院管理局介绍,2012年上半年21家北京市属医院的财政投入产出比为93.68,比2011年同期增长了4.1%。医疗成本控制率为21.77%,比2011年同期压缩了1.21%。
According to Beijing municipal hospital authority is introduced,In the first half of 2012 Beijing municipal hospital home 21 of the financial input and output ratio 93.68,More than 2011 years is 4.1% increase over the same period。Medical cost control rates of 21.77%,Than the same period in 2011, compressed the 1.21%。
在北京市医院管理局对21家北京市属医院的绩效考核中,患者满意度是核心考核指标之一,此次21家北京市属医院在推进预约诊疗、优质护理、双休日门诊等基础上,试点使用“京医通”卡、推进“先诊疗、后结算”、开展“日间病房”、创建门诊服务中心等服务,绩效考核结果显示21家北京市属医院的门诊满意度为81.78%,住院满意度为92.39%。
In the Beijing hospital administration to 21 home city to Beijing hospital performance evaluation,Patient satisfaction is one of the core evaluation indexes,The Beijing municipal hospital 21 home in diagnosis and treatment of appointment、High quality care、On the basis of double cease day outpatient service,Pilot use“Beijing general medical”card、promote“First diagnosis and treatment、Settlement after”、in“Daytime ward”、Create outpatient service center and other services,Performance evaluation results showed that home city of Beijing 21 hospital outpatient service satisfaction was 81.78%,Hospital satisfaction was 92.39%。
为了治理“大处方”等过度医疗行为,北京市医院管理局将患者看病费用和用药情况也列入医院考核指标,半年来过度用药、过度检查等行为得到了一定程度遏制。上半年住院患者例均医疗费用为18440元,比2011年同期下降了296元。此外,上半年的住院、门诊和Ⅰ类切口患者的抗菌药物使用率分别比2011年12月份下降了2.2%、1.93和7.03%。
In order to control“DaChuFang”Excessive medical behavior, etc,Beijing hospital authority will see a doctor expenses and resoures patients were also on the hospital evaluation indexes,Half a year to excessive drug use、Excessive inspection behavior get a degree curbed。In the first half of all cases hospitalized patients with medical cost is 18440 yuan,Than the same period in 2011, fell by 296 yuan。In addition,In the first half of the year、Outpatient service and Ⅰ kind of incision of patients with antimicrobial usage than respectively in December 2011 down 2.2%、1.93 and 7.03%。
设置绩效考核指标是督促医院公益性发展,公立医院综合管理创新的一个重要方面。北京市医院管理局表示,从上半年绩效考核的效果看,21家北京市属医院绩效较以往有明显提升,已经由侧重规模扩张目标向以公益性为核心的综合管理创新转变。即使如此,北京市医院管理局坦言,这21家北京市属医院还需从机制和管理上寻求突破。
Set performance evaluation indicator is urged public hospital development,Public hospital comprehensive management innovation is an important aspect。Beijing hospital authority said,In the first half of the effect of performance appraisal from watching,21 home city to Beijing hospital performance have obvious ascension than ever before,By focusing on the scale expansion target has to public welfare as the core of the comprehensive management innovation to change。Even so,Beijing hospital authority said,The 21 home city to Beijing hospital from mechanism and management to seek the breakthrough。
北京市医院管理局表示,21家北京市属医院上半年“万元医疗收入基本运行及卫生材料支出”指标,17家医院没有达到北京市医院管理局提出的“比去年下降5%”的考核目标要求。另外,上半年21家北京市属医院门诊和住院的“药占比”平均值分别比2011年增加了1.4%和0.8%。“以药补医”的运行机制还需要进行改进。(记者 李莹)
Beijing hospital authority said,21 home city to Beijing in the first half of the hospital“Ten thousand yuan medical income basic operation and hygiene material spending”index,17 hospitals did not reach Beijing hospital authority proposes“5% lower than last year”Assessment of objectives。In addition,21 home city to Beijing in the first half of the outpatient and be in hospital“Medicine accounted for more than”Average respectively was 1.4% higher than in 2011 and 0.8% in。“To fill medicine medical”The running mechanism of still need to improve。(Reporter LiYing)
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