目前，医患关系已成为社会广泛关注的热点话题，医患矛盾日益尖锐，在一些地方成了亟需治理的社会问题。昨日，在沈阳宾馆驻地，沈阳市人大代表、沈阳医学院奉天医院院长冯虹建议，为了促进医患关系的和谐，沈阳应该成立第三方医患纠纷调解机构。

At present,,The doctor-patient relationship has become a hot topic of social attention,Doctor-patient contradiction increasingly sharp,In some places become a social problem which needs to be control.yesterday,The hotel in shenyang area,Shenyang National People's Congress/Shenyang medical school and he reared up hospital dean FengHong Suggestions,In order to promote the harmonious of doctor-patient relationship,Shenyang doctor-patient dispute mediation organization should set up a third party.

[现状] [situation]

　　发生纠纷不是闹就是去法院 Dispute is not back is to go to court

　　冯虹表示，长久以来，医患纠纷一直备受关注，近日发生的医生被刺、医院械斗等事件让医患关系日趋紧张。一旦发生医患纠纷不仅影响医生工作，也给患者带来了巨大的痛苦。

FengHong said,For a long time,Doctor-patient dispute has been praised by the attention,Recently the doctor stabbed/Hospital events such as fighting for an increasingly tense doctor-patient relationship.Once the doctor-patient dispute not only affects the doctor work,Also has brought the huge pain to patients.

　　据了解，现在医患纠纷解决的主要途径有三种：诉讼、行政调解、自我协商。“通过诉讼的方式解决，其实既给法院增添了负担，又给患者和医院带来了时间上的考验，解决起来十分繁琐。而通过其它两种渠道解决，患者又会觉得遭受到了不公平的待遇，因为这两种方式并没有一个第三方来进行仲裁，没有评判依据。”冯虹说。

It is understood,Now there are three kinds of the main ways of doctor-patient dispute resolution:litigation/Administrative mediation/Self - through consultation."Through the action of solution,In fact already added burden to the court,And brought to hospital patients and the test of time,Solve very complicated.And through the two other channels to solve,Patients will feel suffer unfair treatment,Because these two kinds of ways and not a third party for arbitration,No judgment on the basis of."FengHong said.

　　2012年全国卫生工作会议上，陈竺部长表示：“十二五”期间要建立健全专门机构接受和处理患者投诉，并创造条件普遍建立第三方调解、建立医疗责任保险等处理医患关系新机制，通过各方努力，使医患关系在“十二五”期间有根本好转。

The 2012 national conference on health work,Outlines the minister said:"1025"During to establish special agencies to accept and handle the patient complaints,Mediation and create conditions to establish a third party/Establish a new mechanism of the medical liability insurance and so on processing the doctor-patient relationship,Through to the parties,The doctor-patient relationship"1025"During a fundamental turn for the better.

　　据了解，对于卫生部的要求，全国已有多地探索建立独立于医方和患方的第三方调解机制。2011年各地共成立了1139个医疗纠纷人民调解组织。医疗纠纷第三方调解制度已覆盖30个省、283个市和省直管区县，覆盖率达62.47%。

It is understood,To the requirements of the ministry of health,More across the country had been exploring to establish independent of cure and mediation mechanism of party a third party.Was established in 2011 of the 1139 medical dispute mediation organizations.Medical disputes of the third party mediation system has covered 30 provinces/283 city and 省直 abbacy county,Coverage rate of 62.47%.

　[尝试] [try]

　　沈阳医院成立医患相谈室 Shenyang hospital patient hoping room

　　据了解，沈阳市民一旦在医院就诊时发生医患纠纷，一部分选择了诉讼的方式，一部分则选择了与医院进行协商的方式。“其实遇到了医患纠纷，我们也不愿意走法律程序，这样太浪费时间了，如果和医院协商解决，我们还怕受到不公平的处理。”市民张军道出了患者的心声。

It is understood,Shenyang public once the medical dispute in hospital,Part of the selection of the litigation,Part of the alternative to negotiate with the hospital."Actually met doctor-patient dispute,We don't want to go legal procedures,It's a waste of time,If and hospital to talk things over solve,We also afraid of the unfairly treatment."People s recognizes the patient's heart.

　　为了缓解医患关系，其实沈城已经有医院开始在行动了。冯虹介绍，奉天医院今年年初就成立了医患相谈室，每天都有中层管理领导在相谈室值班，处理各类医患纠纷。

In order to ease the doctor-patient relationship,Actually the shen city common hospital have started in action.FengHong introduced,Reared started the doctor-patient hoping hospital early this year,Middle management leadership in the room where are on duty every day,Deal with all kinds of medical disputes.

　[建议] [the proposal]

　　多部门合作成立医疗调解机构 More cooperation department established medical mediation organization

　　医院成立相谈室对于改善医患关系还远远不够，冯虹建议，为了保证患者的权益，由政府出资成立沈阳市医患纠纷调解机构，由卫生、司法、公安、民政等相关部门参与。

Hospital where it is far not enough to have room to improve doctor-patient relationship,FengHong Suggestions,In order to guarantee the rights and interests of patients,Funded by the government of shenyang medical dispute mediation organizations,By the health/The judicial/The public security/Participate in civil affairs and other related department.

　　医疗纠纷调解机构不隶属于任何行政机构，是独立于医患双方的第三方调解机构，负责医疗机构发生纠纷或事故后，第一时间对纠纷和事故进行调查、调解、处置，维护医患双方权益，将事故带出院外，保证了广大群众的就医环境和医院的正常工作秩序，促进社会和谐。“成立这样的机构，为患者和医院都带来了方便，双方不用再为互相不信任而增添无用的担忧。”冯虹表示。

Medical dispute mediation organizations do not belong to any administrative agencies,Is independent of the dissatisfaction of the third party mediation organization,Responsible for medical institutions of a dispute or after the accident,The first time to dispute and accident investigation/mediation/disposal,Protect the rights and interests of dissatisfaction,Bring accident outside the hospital,Ensure that the environment of the masses and the normal work order of the hospital,Promote social harmony."Establishment of such institutions,For the patients and the hospital is brought convenient,Both sides don't have to worry about don't trust each other and add useless."FengHong said.

　[延伸] [extension]

　　应建多元化解决纠纷机制 Should build the multiple dispute resolution mechanism

　　其实冯虹的建议也有其他的人大代表在关注，沈阳市人大代表、沈阳市铁西区人民法院院长张东波认为，创建多元化的解决纠纷机制是十分必要的。他建议，应该有政府法制办牵头全面梳理法律法规赋予各级行政机关解决纠纷的职能，努力形成多渠道、不交叉的行政纠纷解决网络，所涉及的行政机关要成立专门的纠纷化解机构，要有必要的考核机制，鼓励参与纠纷解决的积极性。此外，张东波还建议，沈阳在建立和落实多元化矛盾纠纷解决机制的同时，也要建立对其工作的保障机制。( 时代商报记者王晓波 )

Actually FengHong Suggestions also have the rest of the National People's Congress in attention,Shenyang National People's Congress/Shenyang scenes people's courts ZhangDongBo think,Create multiple dispute resolution mechanism is very necessary.He suggested,There should be a lead full combed the legislative affairs office of the government laws and regulations to resolve the dispute administrative authorities at various levels of functions,Hard formation channels/Don't cross the administrative dispute resolution,The administrative organ involved in the dispute resolved to set up a special organization,Must have the necessary assessment mechanism,Encouraged to participate in the enthusiasm of dispute resolution.In addition,ZhangDongBo also suggested that,Shenyang in establishing and implementing diversified disputes settlement mechanism at the same time,Also want to establish the ensuring system of the work.( Age WangXiaoBo business newspaper reporters )