国家旅游局质量监督管理所提供的案例称，赵先生和老伴想去欧洲看看，比较了几家旅行社，选了家报价最便宜的参团。途经某国时，旅游车辆出现了故障。由于缺乏行前信息沟通和安全指导，赵先生及该团部分游客和导游发生了争执，要求组团社进行赔偿并拒绝换乘车辆，后因游客要求过高未能达成一致而影响整个行程。

The national tourism administration of quality supervision, management provides the case said，Mr. Zhao and his wife wanted to go to Europe to see，Compared the several travel agencies，Choose home offer the cheapest CanTuan。Via the country，Tour vehicles appeared fault。Due to the lack of prior information communication and safety instruction，Mr. Zhao and the part of the tourists and tour guide had an argument，ZuTuanShe requirements for compensation and refuse to transfer vehicle，Because after tourists overstretch failed to reach an agreement and influence the whole trip。

　　国家旅游局旅游质量监督管理所提示：低价往往是低质服务的罪魁祸首。旅游者选择出境游旅行社时一定要注意旅行社的资质和旅游产品品质，切勿贪图便宜，因小失大。旅游者在旅途中遇到服务质量问题，应注意收集证据，可与旅行社协商解决，也可在完成行程后向旅游合同签订地或者被投诉人所在地县级以上地方旅游投诉处理机构投诉。

The national tourism administration of quality supervision, tourism management, prompt：Low price is often inferior service culprit。Tourists choose outbound travel agency must be pay attention to when travel agency qualifications and tourism product quality，Do not covet is cheap，Keep the tail from wagging the dog。The tourists on the road meet service quality problem，Collect evidence should be paid attention to，But with travel agencies to talk things over solve，Also can be completed after the trip to the tourism contract signed by the complainant or at or above the county level local tourist complaint handling institutions complaints。