昆明138名导游扣分79名扣证 Kunming 138 points guide 79 button card

　　以昆明市为例，截至8月3日，联合交通运政部门共查处无导游资质人员5起，对138名导游进行了扣分处理，对79名涉嫌违规的导游进行了暂扣导游证处理。集中打击阶段，昆明市旅游监察支队共查处各类旅游违法违规案件63起，处罚金额32.65万元。

In kunming as an example，As of August 3,，Joint traffic YunZheng departments handled without guide qualification personnel 5 up，In 138 the deducted points processing guide，Of 79 suspected illegal tour guide was of short duration buckles tourist certificate processing。Concentrated strike stage，Kunming tourism supervisory team handled all kinds of tourist illegal case 63，Punishment amount is 326500 yuan。

　　两家旅游企业停业整顿 Two tourist enterprise to suspend business

　　截至目前，全省出动执法人员21200多人次，检查司导人员11505人次，检查旅游车15892辆次，查获涉嫌违规车辆840起，其中非法营运的102起，暂扣涉案车辆18辆，取消旅游驾驶车驾驶员从业资格4人，对217名导游进行了扣分处理，查处无导游资质人员5起，吊销导游资质证7人，检查旅游经营单位5103户，查处无证照经营和超范围经营户63家，取缔无照经营户14家，处罚旅游企业146起，停业整顿旅游企业2家。

So far，The environmental enforcement staff more than 21200 people，Check the company guide staff 11505 people，Check the coach 15892 vehicle-timeses，Suspected of illegal vehicle seized 840 cases，The illegal operations since 102，Short duration buckles vehicles involved 18 cars，Cancel the tourism driving car driver qualifications four people，In 217 the deducted points processing guide，Investigate no guide qualification personnel 5 up，Tourist guide qualification certificate revoked 7 people，Check the tourism business unit 5103 households，No licenses and operation and overspray manage door 63，Down upon manage door and home，Punishment tourism enterprises since 146，To suspend business tourism enterprise two。

　　近两月旅游投诉下降近20% Nearly two months tourist complaint down nearly 20%

　　通过两个多月的专项整治行动，特别是进入集中打击阶段以来，游客投诉导游、旅游车驾驶员服务质量差，强迫、变相强迫消费的问题明显减少，旅游投诉数量也逐步呈现下降趋势。全省各级旅游执法质监机构专项行动以来受理有效旅游投诉68起，比去年同期下降近20%。昆明市、大理白族自治州、西双版纳傣族自治州等以往投诉较为集中地区的投诉量也明显减少，特别是西双版纳在近两个月未出现一起游客投诉。

Through the two more months of special improvement action，Especially since the strike stage into focus，Tourists complain guide、Coach drivers poor quality of service，forced、In a disguised manner compel consumption significantly reduced，Tourism complaints quantity also gradually declines。At all levels of the whole province tourism law enforcement qualitative inspect institutions since the special action accept complaints effective tourism since 68，Nearly 20% lower than the same period last year。kunming、Dali bai nationality autonomous prefecture、Xishuangbanna dai national minority autonomous prefecture, etc in the past complaints are concentrated area also significantly reduce the number of complaints，Especially in xishuangbanna in the last two months does not appear together visitors complaints。

　　昨日再发一批“黑名单” Yesterday again hair a batch“blacklist”

　　昨日，云南省旅游产业改革发展领导小组办公室再次发布了最新一期的“导游人员违法违规行为的处理情况”导游袁晓、和利民、汝甲择；车牌号为云A-L1406的旅游车辆驾驶员杨见智等人因态度恶劣等问题，受到列入“黑名单”管理，“黑名单”列管期限为3年等的处分。

yesterday，Yunnan tourism industry reform and development leading group office again released the latest issue of the“Tour guide illegal behavior of the treatment”Guide YuanXiao、And country and the、RuJia choose；License plate number for cloud A - L1406 tourist drivers of vehicles, such as Yang see wisdom for bad attitude problems，Is included in the“blacklist”management，“blacklist”Shell and tube period for 3 years of sanctions, etc。