本报记者调查3趟列车盒饭及矿泉水供应情况；一动车未达到“15元盒饭不断供”要求 Our reporter survey 3 train bento and mineral water supply;Move the car have not reached"15 yuan bento for continuously"requirements

　　1月29日，铁道部运输局相关负责人公开表示，“我们已要求没有提供价格低廉盒饭的动车等各次列车按要求提供15元以下盒饭，并不能断供，以满足旅客需求。有个别列车没有按照铁道部的规定办，属违反标准的情况。”

On January 29,,The ministry of railways said publicly that the relevant person in charge of transport,"We have asked the did not provide cheap bento dynamic vehicle every train according to the required to provide 15 yuan of the following lunch box,Doesn't break for,In order to meet passenger demand.Individual train did not follow the provisions of the ministry of railways to do,Is in violation of the standards."

　　事实上，早在2011年10月13日，铁道部、铁道部政治部发出《关于在全路客运窗口广泛开展“服务旅客创先争优”活动的通知》，明确提出要保证旅客列车有2元以下矿泉水、15元以下盒饭等供应，且不得断供。

In fact,As early as October 13, 2011,The ministry of railways/Department of the ministry of railways issued[Traffic on the passenger window extensively"Passenger service to excel"Activities of the notice],Put forward to ensure the passenger train has 2 yuan of the following mineral water/15 yuan of the following lunch box and other supplies,And shall not be broken for.

　　1月29日、30日、31日，本报记者选择D355、D334、L417三趟列车，调查“15元以下盒饭和2元以下矿泉水”供应情况。

On January 29,/30/31,Our reporter D355 choice/D334/L417 three train,survey"15 yuan of the following bento and 2 yuan of the following mineral water"supply.

　　1月30日下午4点40分许，记者从北京南站登上D355（北京南-南京南）列车。

On January 30, at 4 PM and many points,Reporters from the Beijing south station D355(Beijing south - nanjing south)train.

盒饭40元矿泉水14元 Bento forty yuan mineral water 14 yuan

　　“有需要订餐的旅客吗？”下午5点多，D355列车服务员开始在车厢询问。

"Has the need to order a meal the passengers?"More than 5 PM,D355 train attendant began in car inquiry.

　　不少旅客询问盒饭价格，“红烧牛肉套餐盒饭，每份40元”，多名旅客纷纷摇头。

Many passengers ask bento price,"Stewed beef set lunch box,Each forty yuan",Many passengers are shook his head.

　　记者询问有没有其他价位的盒饭，“还有30元和15元的盒饭，早就卖光了。”服务员说。

The reporter asks: is there any other price of box,"There are thirty yuan and 15 yuan of box,Already sold out."The bartender says.

　　刘明（化名）跟妻子商量了几分钟，最终买了一份40元的盒饭。

Liu Ming(alias)Consult with his wife for a few minutes,Eventually bought a forty yuan lunch box.

　　为了省钱，刘明只买了一份套餐，让妻子先吃，“我尝口菜就饱了。”

In order to save money,Liu Ming only bought a package,Let his wife to eat,"I taste mouth food is enough."

　　吃完饭后，刘明想买一瓶矿泉水。服务员称，“只有14元一瓶的，从法国进口的水。”

After eating a meal,Liu Ming want to buy a bottle of mineral water.The waiter says,"Only 14 of the yuan a bottle,From France to import water."

　　随后，刘明花6元钱买了一罐凉茶，“喝瓶水都14块钱，还不如喝饮料。”

then,LiuMingHua 6 yuan bought a can of cool tea,"Drink a bottle of water are 14 dollars,Drink as well."

　　记者在9号餐车发现，柜台上只摆放着14元的矿泉水、饮料和一些零食。但大多旅客不会选择价格昂贵的进口矿泉水，多是选择凉茶、乌龙茶。

Reporter in 9 diners found,On the counter just put the 14 yuan mineral water/Drinks and some snacks.But most of the passengers will not choose expensive imported mineral water,More is to choose cool tea/Oolong tea.

记者亮身份2元水现身 Reporter bright identity 2 yuan water appeared

　　在餐车内，记者以旅客身份询问，是否有15元的盒饭和2元的矿泉水。餐车一位姓马的领班说，D355列车上确实提供15元的盒饭，“15元盒饭上货数量有点少，我们这是往返列车，列车在进京方向的时候，15元的饭就已经卖光了。水有2元和6元的，也卖光了。”

In the dining car in,Reporter to ask passenger identity,If there is a 15 yuan bento and 2 yuan of mineral water.Diners a surnamed ma captain said,On the train D355 does provide 15 yuan of box,"15 yuan bento loading quantity a little less,This is the return train,The train goes to the capital in the direction of time,15 yuan rice has been sold out.Water has 2 and 6 yuan,Also sold out."

　　但这位领班拒绝透露15元盒饭的上货数量。

But the captain refused to disclose the number 15 yuan bento loading.

　　但记者亮明身份后，餐车服务人员的小推车上，又摆放着2元的矿泉水。对于服务人员之前表示2元水已经售光，餐车领班马女士解释称，“先头那辆小推车的确售光了，这辆小推车是在其他车厢售卖的，2元水是前边车厢剩下的。”

But the reporter bright bright identity,The dining car service personnel on the trolley,And put the 2 yuan of mineral water.For service personnel said before 2 yuan water is sell out,Diners captain horse lady explanation says,"Point that one trolley is sold out,The trolley is in the other car sales,2 yuan water is the rest of the car in front."

“40元盒饭成本20元左右” "Forty yuan bento cost twenty yuan"

　　在D355动车上，记者购买了一份40元套餐：一份米饭，外加香菇猪肉、牛肉和卤蛋等三份菜，整份盒饭重580克。

In D355 move the car,Reporter bought a forty yuan package:A rice,Plus mushroom pork/Beef and marinated egg gets three,The whole a lunch box weighs 580 grams.

　　一份40元的盒饭成本有多少？

A forty yuan bento cost how many?

　　昨日，记者致电盒饭制造商杭州冠华王食品有限公司。“40元盒饭成本在20元左右。”该公司一名工作人员表示。

yesterday,Reporters call bento manufacturer hangzhou crown king of China food co., LTD."Forty yuan bento cost in twenty yuan."The company a staff member said.

　　这名工作人员介绍，无论是40元盒饭还是15元盒饭，两种盒饭重量其实一样，只不过所用食材和做法有差别。40元的两荤一素，15元的一荤两素，“为了能够提高40元盒饭的保质期，所使用的密封材料成本也比较高。”

The agent is introduced,Whether it is forty yuan bento or 15 yuan lunch box,Two kinds of bento weight as actually,But the ingredients and practice have a difference.Forty yuan two stroke a meal,15 yuan a stroke two element,"In order to improve the quality guarantee period of the forty yuan lunch box,The use of sealing material cost is high."

　　这名工作人员透露，15元的盒饭成本在13元左右，“这个就不怎么赚钱了。按照常规，一趟往返动车，15元的盒饭他们一般订50份，30元的50份。”

The agent has revealed,15 yuan bento cost in 13 yuan,"This is not how to make money.According to the conventional,A trip round moving car,15 yuan bento they usually order of fifty,Thirty yuan fifty of."

　　1月30日，D355列车长刘忠萍告诉记者，该车共16节车厢，进京方向载客量较少，“出京方向今日载客700多人。”

On January 30,D355 conductor LiuZhongPing told reporters,The 16 carriages,Besides direction passenger capacity is less,"The direction of Beijing today more than 700 passengers."

“沿途大站可补充供应” "Can supply station along the way"

　　1月31日，记者乘坐D334（青岛-北京南）列车返回北京。

On January 31,,Reporters on D334(Qingdao - Beijing south)Train back to Beijing.

　　在D334动车餐车，记者购买了一份15元套餐，分量约635克左右，包括一份米饭，鸭肉、素丸子和炖白菜。服务人员表示，除了15元盒饭，还有30元和40元的。记者还在该餐车购买了两瓶水，最便宜的2元一瓶，最贵的水3.5元一瓶。

In D334 moving car diners,Reporter bought a 15 yuan package,Component of about 635 grams left and right sides,Include a copy of the rice,duck/Meat balls and stewing cabbage.Service personnel said,In addition to 15 yuan bento,There are thirty and forty yuan.The reporter still is in the dining car bought two bottles of water,The cheapest 2 yuan a bottle,The most expensive 3.5 yuan a bottle of water.

　　D334列车列车长周楠楠表示，他们按照铁路部门的要求，严格执行15元盒饭不断供制，“15元的盒饭供货65份，40元的只有20份，如果中途旅客用餐人数过多断供了，我们在沿途经停的大站，都可以补充上来。”

D334 train conductor ZhouNanNan said,They according to the requirements of the railway departments,Strict implementation of 15 yuan bento continuously for the system,"15 yuan bento supply of 65,Forty yuan only twenty a,If the passenger number of have dinner too much for the break,We are stopping the station,Can add up."

　　在D355和D334列车上，记者发现，两车均没有方便面销售。

In D334 D355 and on the train,Reporter discovery,Two car sales are not instant noodles.

　　对此，D355列车长刘忠萍表示，动车车厢是全封闭的，如果吃泡方便面的乘客过多，将导致车内空气污浊，气味较大。D334列车列车长周楠楠也表示，方便面残渣过多，列车进京后不久就离京，来不及打扫车内卫生。

this,D355 conductor LiuZhongPing said,Moving car car is fully enclosed,If you eat too much bubble instant noodles of passengers,Will lead to the car air dirty,Smell great.D334 train conductor ZhouNanNan also said,Instant noodles residue too much,The train goes to the capital through soon after,Too late to clean the car health.

盒饭卖不出服务员掏钱补？ Bento sell out for the money?

　　采访期间，D355车次一名餐车服务人员称，15元盒饭的保质期一般只有48小时，“如果我们卖不出去的话，只能自己掏腰包垫付。而40元的盒饭保质期为90天，一般都能卖出去。”

During the interview,D355 train a dining car service personnel said,15 yuan bento shelf life usually only forty-eight hours,"If we don't sell words,Only his dig down payment.And forty yuan bento for a period of 90 days,Generally can sell out."

　　餐车服务人员说，这种情况也导致，15元盒饭进货少，服务人员更乐意销售40元的盒饭。

The dining car service personnel said,This kind of circumstance also cause,15 yuan bento purchase less,Service personnel more willing to sales forty yuan lunch box.

　　D355列车长刘忠萍表示，餐车服务人员受雇于“华铁旅服”（上海华铁旅客服务有限公司），餐车的服务运营已委托给该公司承担。

D355 conductor LiuZhongPing said,The dining car service personnel employed by the"China iron a suit"(Shanghai hua iron passenger service co., LTD),The dining car service operation has been entrusted to the company to undertake.

　　对于卖不出盒饭需要餐车服务人员自己承担一事，昨日中午，记者乘坐的由青岛开往北京的D334次动车上的服务人员，也表示境遇相同。

To sell a lunch box need diners service personnel commit yourself to a,At noon yesterday,A reporter from Qingdao to Beijing D334 time moving the service personnel,Also said the same situation.

　　但D355、D334列车服务人员均拒绝透露卖不出去所承担的具体费用数额。

But D355/D334 train service personnel all don't sell refused to disclose to the amount of the cost.

临客情况 LinKe situation

　　盒饭种类多喝热水困难 Lunch box type drink more hot water difficult

　　1月29日20点50分，临客L417（北京-汉口）在夜幕中驶离北京站。

On January 29, and some fifty points,LinKe L417(Beijing - hankou)The night from the Beijing railway station.

　　全车18节车厢，大部分乘客是在北京打工的农民工，坐车回河南老家。

The whole car and carriages,Most of the passengers is in Beijing to work migrant workers,Ride back to henan home.

列车上有5元盒饭套餐 The train has 5 yuan lunch box package

　　L417列车每节车厢都有一个锅炉，人工烧煤给乘客供暖。

L417 each train carriages have a boiler,Artificial coal burning heating to passengers.

　　全车只有5号车厢和3号车厢才有茶炉，车上的热水供应一直十分紧张，排队打热水、泡方便面的人挤在过道里。

The whole car only 5 car and 3 cars have tea stove,The hot water supply has been very nervous,Queue play hot water/Bubble instant noodles people crowded in the aisle.

　　30日早上，快到信阳站时，两个饮水处出现断水。车上一个10个多月的小孩，没热水冲奶粉，饿得直哭，最后，奶奶在餐厅厨房打来热水。

30 morning,Quick to xinyang station,Two water place appear off the water.The car a 10 months child,No hot water rushed milk powder,Hungry straight cry,finally,Grandma in the dining-room kitchen from hot water.

　　列车上有5元、10元、15元和20元四种套餐，此外还有每份10元的面条。

Trains have 5 yuan/Ten yuan/15 dollars and twenty yuan four packages,In addition to each ten yuan noodles.

　　乘客也可在餐车点菜，武昌鱼，西红柿炒鸡蛋，蛋炒饭等。武昌鱼是25元，鸡蛋西红柿20元，蛋炒饭10元一份。

Passengers can also order at diners,Blunt snout bream,Scrambled egg with tomato,Eggs Fried rice, etc.Blunt snout bream is 25 yuan,Eggs tomatoes twenty yuan,Fried rice with egg ten yuan a.

“乘客喊贵，我们难赚钱” "Passengers shout your,We hard to make money"

　　对餐车内的饭菜，有乘客抱怨价位高。

Within the food to the dining car,A passenger complain about the high price.

　　一名列车员表示，餐车饭菜并不是列车定的价。一名餐车师傅说，餐车的工作人员算是代为管理的。按照规定，所有的原材料和设备都要从上面的承包公司购买，“要比自己在外面采购贵很多，质量其实也不是最好的。”这名师傅说。

A conductor said,Diners food and the price is not train.A dining car teacher said,Diners staff is on behalf of the management.According to the regulation,All the raw materials and equipment will be from the above contract company to purchase,"Than their outside purchasing your many,Quality is not the best."This MingShiFu said.

　　“乘客感觉很贵，但我们还是很难赚钱。”一名餐车工作人员坦言。

"Passengers feel very expensive,But we still hard to make money."A dining car workers said.

　　一名铁路内部人士介绍，春节期间增加多条线路临客，餐饮公司像竞标一样争取乘客火爆的线路，那这就要看谁出的钱多了。承包公司还可能再次承包给其他人，这样一来，就得卖高价回收承包成本。

A railway insiders is introduced,During the Spring Festival LinKe increase several routes,Catering company like bid for passengers as hot line,That this is about to see who out much more money.The contract may also contracted again to others,so,Have to sell high-priced recycling contract cost.

　　本版采写/新京报记者 王瑞峰 范春旭

This article/Beijing news reporter WangRuiFeng FanChunXu