火车座椅上为何没有头枕(经济茶座)

Why didn't the train seat headrest(Economic teahouse)

　　曲哲涵

QuZheHan

　　■对正处于城镇化加速推进期的中国来说，从制度、观念、心态上纠偏，让低收入者更受关注，让“低端消费”更有尊严，由此带来的经济利益和社会效益，都不可估量

S to is in urbanization accelerating period of Chinese speaking,From the system/concept/Rectify the attitude,Let the low income group more concern,let"Low consumption"More dignity,Thus bring economic benefits and social benefits,Are immeasurable

　　最近，互联网上热炒“春运神器”——“硬座宝”，这是外形与曲谱架相似的折叠扶杆，让坐火车硬座的乘客能趴在上面睡觉。尽管医学专家提醒，此装备压迫坐骨神经，不宜长时间使用，但网友仍然认为，春运囧相长期存在，“硬座宝”前景可观。

recently,A storm on the Internet"Travel artifact"--"Hard-seat treasure",This is the outline and opern frame similar folding and bar,Let the train hard seat passengers can sleep on it.Although medical experts remind,This equipment oppressive sciatica,Should not be used for a long time,But net friend still think,Travel succeeding phase to exist for a long time,"Hard-seat treasure"Prospect is considerable.

　　笔者春节期间坐飞机，猛然想到：飞机座椅上的“U”型头枕，能极大提高长途旅行的舒适度，成本也不高，火车座椅是不是也可以安装类似的头枕呢？

The author during the Spring Festival on a plane,Suddenly thought of:The plane on the seat"U"Type with,Can greatly enhance the comfort during long distance travels,Cost is not high also,The train seat is also can be installed similar with it?

　　的确，较之乘飞机，坐火车特别是硬座，在很多人看来属于“低端消费”，加上“一票难求”，大家能有热水喝、能及时上厕所甚至上得了火车，就知足了。“春运神器”的发明本身，便是对现实的调侃与自嘲。不过，对于服务提供者来说，明明花很少的钱就能极大地提高消费者体验，却熟视无睹、不屑为之，恐怕不仅是出于经济利益的考量，还有心态上的偏狭——用老百姓的话说，“看人下菜碟”。

indeed,Than by plane,The train especially hard-seat,In many people's opinion belong to"Low consumption",plus"One ticket is hard to find",You can have water to drink/Timely go to the toilet even had the train,It is sufficient for."Travel artifact"Invention itself,The reality is to ridicule and self-mockery.but,For service providers for,Clearly spend very few money can greatly improve consumer experience,But turn a blind eye to/Disdain for,I'm afraid is not only for economic benefit consideration,And mentality of intolerance - use the words of common people,"Look down food dish".

　　近些年，随着一部分人先富起来，金钱与权势渐渐成为某些人、某些行业衡量人高低贵贱的标准，对“高端享受”与“低端消费”，“富人埋单”与“穷人花钱”，在服务内容、服务态度上泾渭分明。

In recent years,As part of the people to get rich,Money and power gradually become some people/Some industry measure people high and low standard,to"High-end enjoy"and"Low consumption","Bill the rich"and"The poor spend",In the service content/Service attitude on entirely different.

　　这样的场景你可能见过：

This scene you may have seen:

　　盛夏的公交车上，有空调却不开，司机“回敬”抱怨的乘客：“嫌热？有钱您打的！”

Summer on the bus,We have air conditioning is not open,The driver"retaliation"Complain that the passengers:"Too hot?Rich you dozen!"

　　小饭馆、小宾馆，当顾客对卫生条件提出不满时，服务员会脱口而出：“这价位，还想怎么样？”

Small restaurant/Small hotel,When customers for health conditions put forward the dissatisfaction,The bellboy will blurt out:"This price,Also want how?"

　　高档商场里，售货员会“警告”衣着简朴的顾客说：“买不起别随便摸。”

Upscale department stores,Salesman will"warning"Dress simple customer said:"Can't afford don't touch."

　　更有甚者，公交司机将拾荒老人赶下车、农民工被免费公园的保安驱赶……

What is more,Bus drivers will glean and collect scraps old man get off/Migrant workers were free park security drive……

　　人或有贫富之分，但绝无贵贱之别。提供服务时，要做到利、义兼顾。比如，在火车座椅上安装头枕；给“打工子弟学校”提供高素质教师；图书馆、文化馆向农民工敞开大门；“爱心超市”的商品价廉也质优……富人的体面、优渥不代表一个国家的进步，让低收入者在社会生活中获得更多尊严，实现公共服务均等化和商业服务人性化，才是国家的脸面。

Or be rich and poor,But one of the other.Provide service to,To do the/Righteousness give attention to two or morethings.Such as,The train was installed on the seat;to"School for children of"Provide high quality teacher;library/Cultural center to open the gate to the migrant workers;"Love supermarket"Commodity price and high quality……Rich man's dignity/9 do not represent a country's progress,Let the low income group in social life get more dignity,Realize equal public services and business services humanization,Is the country's face.

　　在一些发达国家，社会对低收入者颇多尊重。新加坡的居士林大食堂，每天为上千难民、穷人、失业者、创业者提供食宿。在美国、英国，衣着脏乱的无家可归者，可以拖着自己的全部家当在图书馆里寻找他们要看的书。在日本，无论顾客看上去怎样寒酸，许多店铺老板都会笑意盈盈、服务周到。

In some developed countries,The society for low-income people much respect.Singapore's JuShiLin dining hall,Every day thousands of refugees/The poor/The unemployed/Entrepreneurs to provide room and board.In the United States/British,Dirty clothes of the homeless,Can drag his whole fortune in the library searching for them to see of book.In Japan,No matter how poor customers look,Many shops the boss will be filled with smile/Considerate service.

　　事实上，对低收入者的关照、对“低端消费”的重视，并不是单向的“付出”。低收入者的边际消费倾向高于高收入者，他们获得更多尊重，会释放出更大的消费潜能，有力拉动经济增长；同时，也会增加社会融入感，促进社会和谐。

In fact,For low-income people attention/to"Low consumption"attention,And not one"pay".Poor man's marginal propensity to consume is higher than high earners,They get more respect,Will release more consumption potential,Powerful stimulate economic growth;At the same time,Also can increase the social integration in feeling,Promote social harmony.

　　因此，对于致力打造“橄榄型”社会并正处于城镇化加速推进期的中国来说，从制度、观念、心态上纠偏，让低收入者更受关注，让“低端消费”更有尊严，由此带来的经济利益和社会效益，都不可估量。

so,Committed to building for"featured"The society and are in urbanization accelerating period as China,From the system/concept/Rectify the attitude,Let the low income group more concern,let"Low consumption"More dignity,Thus bring economic benefits and social benefits,Are immeasurable.