宫外孕女子叫来120却没获救 家属起诉医院最终获赔12万 Ectopic pregnancy woman called 120 but not rescued finally HuoPei 120000 families Sue hospital

　　去年7月30日下午，家住南京市六合区天赐佳园8栋3单元101室的年轻孕妇马丽(化名)，因腹部疼痛难忍向当地120求助。救护车及时赶到，却因为马丽没说单元号且手机停机没能找到人。马丽最终死于宫外孕大出血。扬子晚报第一时间介入并进行了报道。去年8月，死者家属以120未尽到搜救义务为由将出车医院和急救医疗站告到法院，索赔各项损失52万元。昨天，记者从六合法院获悉，双方已经达成和解，医院、急救站一次性补偿家属12万元。　　　　　　记者 陈珊珊

Last July 30 afternoon，Live in nanjing liuhe area a good garden 8 building room 101, 3 unit young pregnant women Mary(aliases)，Because of abdominal pain to endure to the local 120 for help。The ambulance arrived on time，But because Mary didn't say unit date and mobile phone down can't find one。Mary finally died of massive bleeding ectopic pregnancy。The first step in and yangtse evening post reported by the。Last August，The family members of the deceased to not fulfill the obligations for 120 search and rescue the hospitals and emergency medical will tell a court，Claim the loss 520000 yuan。yesterday，Reporters from liuhe court learned，Both sides have reached a compromise，hospital、First aid station one-time compensation families 120000 yuan。Reporter ChenShanShan

　　

事件回顾 Events review

　　救护车开到了窗外 却没有找到病人 An ambulance pulled up to the window but found no patients

　　死者马丽年仅28岁，在六合区市容部门工作，出事那天距离她跟丈夫熊先生结婚还不到3个月。7月30日是工作日，熊先生在单位上班，马丽跟同事换班，所以一个人在家。

The dead MaLiNian only 28 years old，In liuhe area city department to work，An accident that day from her husband XiongXianSheng married with less than three months。On July 30, is working days，XiongXianSheng in unit of work，Mary with my colleagues shifts，So a person at home。

　　傍晚6点10分左右，熊先生下班回家，发现马丽躺在床边一动不动，衣服上都是血。熊先生赶紧拨打120求助。救护车赶到后发现马丽已无自主呼吸、心跳，火速送到六合区人民医院抢救，一小时后抢救无效死亡，死因为宫外孕大出血。熊先生这才知道，妻子已经怀孕快一个月。

Six o 'clock in the evening around 10 points，XiongXianSheng came home from work，Mary found lying in bed motionless，Clothes blood。XiongXianSheng hurriedly call 120 for help。The ambulance came after Mary is found spontaneous breathing、heartbeat，Rushed to the liuhe district people's hospital，An hour after the rescue invalid death，Die because of massive bleeding ectopic pregnancy。XiongXianSheng this just know，His wife is pregnant for almost a month。

　　马丽去世后，家人查看她的手机，发现事发当天下午的1点57分，马丽曾经拨打过120求救电话。在此之前，1:07，还曾拨打过丈夫熊先生的手机。当时她可能已经身体不适，但是手机停机，没能打通丈夫的电话。在这种情况下，她拨打了停机情况下依然可以拨通的120求救电话。

Mary died，Family check her cell phone，Find the that afternoon 1 point of 57 points，Mary had a phone call 120 for help。Before this，1:07，Once the husband to call XiongXianSheng mobile phone。At that time she may have physical discomfort，But the cell phone down，Can't get through her husband's phone。In this case，She dialed down still can be called 120 for help the telephone。

　　为什么打了120急救电话，人却没有被救走？家人四处寻访，最终了解到：当天120急救站确实接到了马丽的电话，并派救护车来到小区，急救人员在楼下转了一圈，都到了马丽家窗下，居然没有找到她，随后驾车离开了现场。这个发现让家人痛不欲生，他们无法想象，苦苦等待救护车的四个小时中，马丽经历了怎样的痛苦和无望。

Why call 120 emergency telephone，People are not are rescued？Family for around，Eventually understand that：The 120 first aid station received Mary's phone indeed，Send the ambulance came to community，Emergency workers in the down stairs around，In the MaLiGu below the window，Actually did not find her，Then drive away the scene。This discovery for family pain not the desire living，They can't imagine，Desperate for an ambulance four hours，Mary experienced how painful and hopeless。

　　

悲剧两大原因 Tragedy two reasons

　　1 孕妇求救时没说具体单元 1 when pregnant women for help didn't say specific unit

　　案件诉至六合法院后，法官也对悲剧发生的原因进行了详尽调查。原因之一是，马丽求助时对所处位置的描述不够详尽。六合急救站提供的通话记录显示，电话接通后，马丽说“我是天赐佳园8栋101的，我肚子疼得受不了”，值班人员问“8栋101是吗”，马丽说“是的”。经过几句简单的询问，值班人员得知马丽是一个人在家，立马联系六合区人民医院派出了救护车。

Appeal court case after six，The judge also tragedy for the reason of detailed investigations。One reason is，Mary for help to the position of sufficient description。Six of the call records show that provide first aid station，Phone after connect，Mary said“I am a good garden 8 101, building，I can't stand the abdominal pain”，Attendant asked“8 101, building is”，Mary said“yes”。After a few words of simple asked，The officer on duty that Mary is a person at home，Immediately contact liuhe district people's hospital sent the ambulance。

　　

2 手机停机无法回拨 2 mobile phone down cannot return the dial

　　急救人员到现场后发现，天赐佳园8栋有三个单元，每个单元都有101室。急救人员依次按响了三个单元101室的门铃，均无任何回应。急救人员随即回拨电话，发现手机停机。联系急救站值班电话，被告知“号码无误”。在按不开门铃、打不通电话的情况下，急救人员未能找到马丽。

Emergency workers found to the scene，A good garden 8 house has three unit，Each unit has a. Room 101。Emergency workers in turn rang three units, room 101 of the bell，There were no any response。Emergency workers and then back to dial the telephone，Found that mobile phone down。Contact telephone station on duty，Was told“Number and correct”。In by not open the door bell、Couldn't get through，Emergency workers failed to find Mary。

　　

救护人员是否尽全力找人？ Ambulance staff is best for someone？

　　三个单元的门铃按遍 Three units of the doorbell press time

　　当天急救人员到了楼下，到底有没有尽全力找人？这也是法院两次开庭审理的重点。六合急救站和六合区人民医院提供了电话录音、工作日志、救护人员的当庭供词等多项证据。

Emergency workers the day to downstairs，Whether do our best for someone？This is also the court hearing in two of the key。Liuhe station and liuhe district people's hospital provides telephone recording、log、The ambulance staff be statement and so on many items of evidence。

　　救护车到8栋楼下后，护士发现三个单元均有101室。单元门锁着，护士依次按门铃呼叫，均无回复。电话联系未果后，护士再按门铃，仍然没有回复。

An ambulance to 8 building after downstairs，The nurse found three units are. Room 101。Unit is locked，The nurse in turn rang the bell calls，Are no response。Telephone contact after failing，The nurse and rang the bell，Still did not reply。

　　

至少回拨5通电话 At least back to dial the 5 on the telephone

　　当事护士当庭陈述：摁门铃未果后，她至少拨打了5次求救电话，均显示停机。

Parties to the nurse be statements：Press the doorbell after failing，At least she dialed 5 times call for help，All showed that stop。

　　

求助小区保安未果 For help community security not if really

　　这位护士随后求助一位在8栋附近巡逻的保安，请其代为联系业主。保安回答“三个101怎么联系啊”，没有提供帮助。

The nurse then for help in building a security patrol near 8，Please contact the to the owner。Security answer“Three 101 how to contact”，No help。

　　

到一二单元敲了门 12 units to knock at the door

　　这位护士出庭作证时表示，在按门铃打电话未果后，她尝试进入单元楼敲门。碰巧一单元和二单元有人进出，她进去敲了门，都无人回应。三单元由于无人进出，没能进去敲门。遗憾的是，死者马丽正是三单元的住户。法官问有无考虑到从窗口往室内看，这位护士回答“虽是一楼，但窗前有树挡着，想试着看看不到。”

The nurse testified said，In the call after failing to ring the doorbell，She tried to get ChanYuanLou knocking at the door。Happened to a unit and two units someone in and out，She went in to knock at the door，Are no one response。Three unit because no one in，Couldn't get in knocking at the door。unfortunately，Mary is the dead three residents of the unit。The judge asked whether to consider from the window to indoor look，The nurse answer“Is the first floor，But the window a tree in the way，Want to try to see less than。”

　　

已鸣笛警示 Already whistling to warn

　　此外，救护车一到楼下就鸣响了报警器，意思是告知患者救护车已到。

In addition，The ambulance a ringing the alarm you，Meaning is informed patient an ambulance has to。

　　和解结案补偿12万 没有定论 留有思考

Final compensation settlement is unclear thinking with 120000

　　死者家属质问：为何不能多找找

The family members of the deceased questioned：Why can't much for that

　　死者家属认为，院方提供的多项证据纯属120急救人员的“自证”，可信度有限。即便真的属实，在他们看来，急救人员依然没有尽到全力。

The family members of the deceased think，The hospital provides a number of evidence is 120 emergency personnel“Since the card”，Credibility limited。Even if the true，In their view，Emergency workers still isn't doing his best。

　　“马丽明确告知120她是一个人在家，她手机停机了，120是唯一的求助渠道，作为有丰富经验的急救人员，你们应当知道这种情况下患者有多危急，你们怎么能轻易放弃。”“其实还有很多救助方式没有尝试，比如到物业办公室找业主电话，这是肯定能找到的。”“为什么只找了一、二单元，不想办法进三单元找找看，也许多做一步人就不会出事。”庭审中，家属提出以上质疑。

“Mary told 120 she is a person at home，Her cell phone downtime，120 is the only channel for help，As of experienced emergency personnel，You should know that this case patients have more critical，How can you give up easily。”“There are actually a lot of assistance method not trying，For example to find the owner estate management office phone，This is sure to find。”“Why you only find a、Two units，Don't want to look into three unit，Also many do step it won't happen。”trial，Families above question put forward。

　

　医院、急救站：急救人员的行为已经超过法定义务 hospital、First aid station：Emergency personnel's behavior has more than the legal obligations

　　庭审中，医院和急救站均认为，120急救人员在位置不清、电话不通的情况下采取多种方法，力所能及地寻找病人，其行为已经超过法定义务。不能因为患者最终死亡推定急救人员存在过失。纵观整个事件，马丽的病情变化极快、极其凶险，此外还有位置不清、通讯不畅、自救意识不到位等原因。

trial，Hospitals and first aid station all think，120 aid workers in place is not clear、Under the condition of the phone not adopt various methods，Every way you can look for the patient，Their behavior has more than legal obligations。Cannot because patients die presumed emergency personnel exists faults。In the event，Mary's condition changes very fast、Extremely dangerous，In addition to the position is not clear、Poor communication、Save in consciousness wait for a reason。

　　医院和急救站的代理人认为，患者的自救意识也是急救工作的重要组成。接通电话后，患者应尽可能详尽地描述所在位置，等待救援时应保持电话畅通，并且非常关注120警报，最好提前到门窗处方便急救人员发现。“救援生命需要协助，不能过分加重医护人员的义务，也不能神话医护人员。”

Hospitals and first aid station agent think，Patients also is the emergency rescue consciousness of the important composition。After connect，Patients should as far as possible to describe in detail in the position，Wait for rescue should keep phone open，And is very concerned about the 120 warning，Best to advance to the door window place convenient emergency workers found。“Rescue life need assistance，Not too much increase the obligation of medical personnel，Also can't myth medical staff。”

　　去年8月，马丽的家属以120未尽到搜救义务为由将出车医院和急救医疗站告到法院，索赔各项损失52万元。

Last August，Mary's family did not fulfill the obligations in 120 by the search and rescue and emergency medical hospital will tell a court，Claim the loss 520000 yuan。

　　昨天，六合法院传来最新消息：此案已和解结案，医院、急救站一次性补偿死者家属12万元；事实部分的争议，法院不再进行认定。对当事各方来说，事情已经画上句号。对公众来说，没有定论意味着困惑依然存在——下一次，再发生类似的事件，急救人员应当做到什么程度？

yesterday，Liuhe court came the latest news：The case has final settlement，hospital、First aid station one-time compensation the family members of the deceased 120000 yuan；The fact of the part of the controversy，Court to be deemed no longer。Parties to it，Things have painted in the end。For to the public，No verdict means confusion remains-the next time，To such incidents，Emergency personnel should do what extent？

　

　救护车一年要空跑300多次 希望此案能促进我国急救法规出台 The ambulance a year to run more than 300 times the empty can promote our country's hope emergency laws and regulations

　　急救站代理人表示，我国法律虽然确定了医疗急救站的法律地位，但至今未对急救站的工作规范出具明确的规定。法律上存在缺失，医务人员却要承担缺失的法律责任，极不公平。他希望马丽的悲剧能推动急救法规的出台。医院代理人告诉法官，该院120急救车一年至少有300多次出空车。医院共有6辆救护车，负责六合城区及郊区，任务非常重。有时是患者自行求医了，有时是患者病情缓解了，有时是假警。就在马丽求救的7月30日当天，他们就有5次放空车。院方认为，在此背景下，救护车在找不到患者的情况下返回是符合常理的。陈珊珊

First aid station agent said，Our country law though certain medical first aid station legal position，But so far, the standard of first aid station issued by clear rules。The law has deficiencies，Medical personnel will bear the lack of legal responsibility，unfair。He hopes to Mary's tragedy can promote emergency regulations come on stage。The hospital agent told the judge，The ambulance 120 a year at least 300 times the empty car。The hospital six an ambulance，Responsible for urban and suburban liuhe，Task very heavy。Sometimes it is the patient's doctor away on its own，Sometimes is to ease the symptoms in patients，Sometimes is false p。Mary for help in the July 30, on that day，They have five times put empty car。The hospital think，In this context，The ambulance in can't find under the condition of the patient is to return to add up。ChenShanShan