据中国之声《新闻纵横》报道，作为护士的补充，住院病人对护工的需求日益增加。然而最近记者调查发现，由于资源不足，没有经过基础医护知识培训、无证上岗的 "黑护工"日益蔓延损害患者的利益，甚至不断引发医患纠纷。医生认为，护工不专业的护理和服务不利于病情恢复。

According to the sound of China[News aspect]reports,As the supplement,Inpatient care for the growing demand.However, a recent survey found journalists,Due to the lack of resources,Without basic medical knowledge training/Unlicensed posts "Black care"Increasingly spreading damage the interests of patients,Even are causing the doctor-patient dispute.Doctors think,Care not professional care and service against illness recovery.

　　建于1906年的河南省人民医院是一家三级甲等综合医院，年门诊量百万人次以上，来自全省的病人把这里的病房塞得满满当当。入院的不少老人都只有一个子女，或是子女在外地工作无法长期陪伴老人，请护工成为这些家庭无奈的选择。陈淑敏夫妇就是典型的双独家庭，自打父亲重病住院治疗后，他们已经换了几茬护工。

Established in 1906, henan province people's hospital is a three level of first-class comprehensive hospital,Years MenZhenLiang millions of people above,From the province of the patients here ward packed.Many of the old man to the hospital is only a child,Or children in the field work can be long-term with the old man,Please care become these families helpless choice.S. couple is typical double single family,Since father seriously after hospitalization,They have changed a few stubble care.

　　陈淑敏：干活不主动，白天在那睡，晚上还睡。晚上老爷子尿憋的难受他才醒，你说那哪儿行啊。

s.:Work without active,In the day that sleep,Sleep in the evening also.In the evening he urine suppress the uncomfortable he didn't wake up,You said that where do.

　　然而可供他们挑选只有在医院附近找活的自称护工的人员，他们大多来自农村，集中在30到50岁的年龄段，也都没有经过专业的培训，每天就是手拿写着"护理"或"护工"字样的小纸牌，坐在医院花坛边上等着雇主上门。有的声称有上岗证书在手，但并不能展示给记者看。

However they choose only available in the hospital for live near the claim to care personnel,Most of them are from the countryside,Focus on 30 to 50 years old age,Do not through professional training,Every day is written in his hand"nursing"or"care""Little card,Sitting on the edge of the hospital bed waiting for employers the door.Some claimed that have the qualification certificate,But does not show reporters to see.

　　黑护工：我的上岗证书都在家呢，我跟你干一天两天，你中了用我，不中了你可以辞退。

Black care:I was at home all qualification certificate?,I told you to do a day two days,You use my,Failed you can resign.

　　记者走访郑州多家医院，发现医院的开水间、厕所，甚至楼梯间的墙壁上，到处可见贴有护工电话的小广告，记者按照电话联系了几名，得知他们陪护12小时一般开价150元，平时几个医院来回转，哪家医院有活就去哪 "上班"。至于照顾病人，往往由他们的个人经验和习惯决定，没有统一的标准。

Reporters visited several hospital of zhengzhou,Find the hospital between boiling water/toilet,Even the wall of the staircase,Everywhere small advertisement, labeled care telephone,According to the reporter telephone several,When they learned that their accompanying 12 hours general price 150 yuan,Usually a few hospitals to rotary,Which hospital have live will go "work".As for taking care of the patients,Often by their personal experience and used to decide,No unified standard.

　　走访中，不少病人家属都表示，不是不知道雇用"黑护工"有风险，但即便是在集聚了河南优质医疗资源的省会郑州，也难以找到经过正规培训的有资质的护工，这让不少病人家属担心在护理中出了问题难讨说法。

Visit in,Many have said the patient's family,Don't know hire"Black care"Have risk,But even in the offer the high quality medical resources of henan provincial capital of zhengzhou,Also it is difficult to find after the formal training qualified care,It makes a lot of the patient's family worry in the care of a problem difficult to please statement.

　　家属：你说你让我们上哪找正规的护工，你看那个"黑护工"，到楼底下，到处都是小广告，走个路都能碰见，但正规护工根本就没地儿找，找不着。

families:You said you let us where to find regular care,Look at that"Black care",Under the building,Everywhere small advertising,Walk a road can be met,But normal care didn't find space,find.

　　在医院，记者发现连清洁人员、护理人员都声称能介绍护工，他们以医院工作人员的身份获取患者家属的信任，介绍的护工还是"游击队"，而且他们也并不对护工的质量负责。

In the hospital,Reporter found that even the cleaning personnel/All claimed that can introduce nursing care,They to the identity of the hospital staff for the families of the patients with trust,Introduction of care or"guerrillas",And they are not to be responsible for the quality of care.

　　记者：我现在从你医院这里得到医院护工的信息，他如果照顾出现问题了谁管啊。

reporter:I now from your hospital here to get the hospital care information,If he take care of problems who tube ah.

　　河南省人民医院心血管病房杨护士：要是护理上面的问题，那跟医院没有关系。

Henan province people's hospital cardiovascular ward Yang nurse:If the nursing of the questions above,The hospital with no relationship.

　　记者：服不服从医院的管理啊？

reporter:Suit does not obey the hospital management ah?

　　杨护士：不服从。

Yang nurse:Don't obey.

　　据透露，当前大量存在的 "黑护工"几乎没人与病人家属签订劳动合同，价格往往是口头约定，责任、分工更是不明确，极易引发纠纷。这些"黑护工"甚至形成产业链，由长期"盘踞"在医院的领头揽生意再分转手下。一个"黑护工"头就在医院的小花园找上了记者。

According to reveal,The existence of a large number of the current "Black care"Almost no one with the family to sign labor contract,The price is often a verbal agreement,responsibility/Division of labor is not clear,Is caused extremely easily disputes.these"Black care"Even form industrial chain,In the long-term"itself"In the hospital to take the lead the sales business subdivide changed hands down.a"Black care"The head of the hospital in the little garden to find the reporter.

　　记者：是你护理还是你找人护理呀？

reporter:Is your care or you get someone to care ah?

　　黑护工头：我护理也行，朋友护理也行，你找个人也行。

Black care head:I care to also go,Friends care also line,You find the individual also line.

　　记者：有人是吧。

reporter:Who is it.

　　黑护工头：可靠。

Black care head:reliable.

　　记者：你现在手里面能有几个人能让我挑挑。

reporter:Now you hand it to have a few people to be able to let me pick.

　　黑护工头：有三四个吧，你用的话我给你介绍个去。

Black care head:There are three four,,You use words I introduce to you to.

　　随着老龄人口的增加，社会对护工的需求正在进一步加大。当前被"黑护工"蚕食的护工市场出路在哪里？郑州大学公共管理学院教授纪德尚认为，医护人员近两年来持续紧缺的情况催生了"黑护工"市场的繁荣，相关部门加强监管或许能够亡羊补牢。

With the increase of aging population,Society to care demand is further increased.The current is"Black care"Fretting care market where is the way out?Zhengzhou university professor with the public administrative college JiDeShang think,Medical staff in the past two years sustained shortage situation led"Black care"Market prosperity,Related departments to strengthen supervision may be able to better late than never.

　　纪德尚：第一，对这一部分人的监管有个真空地带，到底属于哪个部门管，相应的政府部门加强管理。第二，家政的部门能不能和医院的护理建立一个联系，建立什么相应的登记制度，经过培训的人才能进行护理，从而减少医患矛盾。第三，医院这方面是不是能够建立某种机制，不是说什么人都能到医院护理。

JiDeShang:The first,For that part of the supervision of the people have a vacuum zone,Belong to which branch pipe,Relevant government departments to strengthen management.The second,Housekeeping department can and hospital care to establish a connection,What set up corresponding registration system,Trained personnel can care,So as to reduce the doctor-patient contradiction.The third,The hospital is to establish a mechanism,Not to say what person all can go to hospital care.