昨日，来自市卫生局的数据显示，目前本市预约挂号统一平台已经累计投放号源达3055万个，而专家号预约率为43.4%，超半数专家号没有预约出去。一方面是患者抱怨挂不上专家号，另一方面是号源被剩下。号源的供需矛盾点集中于三级医院重点科室。为此，市卫生局透露，未来本市将试点专家层级预约诊疗，来引导有序就医。

yesterday,From the municipal health bureau data show,At present this city make an appointment unified platform has accumulated on the source number 30.55 million,And ZhuanGuHao booking rate was 43.4%,Over half of the ZhuanGuHao don't have an appointment out.On the one hand it is the patient complain that hang in ZhuanGuHao,On the other hand is no source be left with.Source, the contradiction between supply and demand of point focus on tertiary hospital key departments.therefore,Municipal health bureau said,The future city will pilot expert level diagnosis and make an appointment,To guide the orderly go to a doctor.

现状：二级医院“拉低”号源预约率 status:Secondary hospital"down"Number source booking rate

　　自去年7月28日本市推出了114预约挂号统一平台以来，首批三级医院上线，随后66家二级综合医院陆续全部接入预约挂号统一平台，至此，平台上的三级、二级综合和专科医院已达141家。昨日，市卫生局副局长雷海潮透露，数据显示，共有373.5万人在统一平台注册，所有上线医院投入号源累计达到3055万个，累计预约成功号源606.5万个，其中，专家号预约率达43.4%。

Since last July and Japan city launched 114 make an appointment unified since platform,The first batch of tertiary hospital online,Then 66 secondary general hospital has access to all make an appointment unified platform,So far,The platform of level 3/Secondary comprehensive and specialized subject hospital has reached 141.yesterday,Deputy director of the municipal bureau of health LeiHaiChao revealed,Data display,A total of 3.735 million people in the united platform registered,All online hospital input number source came to 30.55 million a,Accumulative total reservation success number source 6.065 million,the,ZhuanGuHao booking rate was 43.4%.

　　据第三方评估机构初步调查结果显示：71.2%的受访居民知道本市正在推行预约挂号，54.6%的受访居民知道有统一预约挂号平台，居民对预约挂号统一平台的总体满意度达到91.6%。

According to the third party appraisal institution preliminary survey:71.2% of people know this city is pushing make an appointment,54.6% of residents know have unified platform make an appointment,Residents to make an appointment unified platform overall satisfaction reached 91.6%.

　　不过，雷海潮也坦言，平台的总体号源预约率，随着二级医院上线数量增加而降低。大量普通号和专科号，包括超过一半的专家号都没有约出去。特别是二级医院的预约率较低，大部分到二级医院就医的居民仍然选择在挂号窗口随机挂号，说明居民还没有普遍形成“看病先预约”的就医习惯。

but,LeiHaiChao also said,Platform overall number source booking rate,With the secondary hospital online quantity increase and reduce.A large number of ordinary number and specialized subject number,Include more than half of the ZhuanGuHao are not about out.Especially secondary hospital booking rate is low,Most of the inhabitants of the secondary hospital still selection in registered window random registered,That people haven't common form"First make an appointment to see a doctor"Health habits.

矛盾：最难挂科室均在最知名三甲医院 contradiction:The hardest hang department are the most famous 3 armour hospital

　　一方面是来自卫生局统计的数据显示超过一半的专家号被剩下了，另一方面，患者还普遍反映“挂专家号难”，这是什么原因呢？雷海潮解释说，其实挂号难主要集中在挂三级医院重点科室的知名专家号难。

On the one hand is from the health bureau of statistics data showed that more than half of the ZhuanGuHao was left,On the other hand,Patients also generally reflected"Hang ZhuanGuHao difficult",What reason is this?LeiHaiChao explained,In fact registered difficult mainly concentrated in hang tertiary hospital key departments of famous ZhuanGuHao difficult.

　　所谓知名专家，通俗地说，就是顶级医院里面的“顶尖儿”的专家。什么样的专家属于这个行列，最简单直接的一个体现就是“票贩子”圈里的行情。例如，记者在走访中了解到，像协和医院内分泌科戴为信的专家号起步价已经达到了800元，而像同仁医院副院长王宁利的青光眼专家号在“黑市”上已经被炒到了3000元。“给这个价儿值不值，不用我说，您自己试着预约几次或者在窗口排几宿就知道了！”暗访中，一名票贩子这样说。

The so-called famous experts,Popularly say,Is the inside of the top hospital"Top son"experts.What kind of experts belongs to the line,A simple and direct a is reflected"Ticket scalper"Ring in the market.Such as,Reporter in the visit to know,Like union medical college hospital endocrinology wear for letter of ZhuanGuHao starting price has reached 800 yuan,As vice President of the hospital staff of ZhuanGuHao mester v in glaucoma"Black market"Has fired up to 3000 yuan."Give the price son value is not worth,I don't,You try to make an appointment a few times or in the window row a few accommodation to know!"Investigations in,A ticket tout said so.

　　像这样级别的顶级专家，在114预约平台无论是电话还是网站渠道，几乎每天都是“三个月以内已无号源”。

Such levels of top experts,In 114 an appointment platform whether phone or web channel,Almost every day"Three months has no number source".

　　被剩下的专家号，大多是一些二、三级医院的非重点科室。在采访中，记者了解到，之所以不愿选择这里的专家号，绝大多数患者都坚持认为挂专家就要挂知名医院的知名专家。针对这一问题，市卫生局解释说，顶级专家在医疗资源中属于稀有资源，其实很多并非疑难杂症的患者，在三甲医院甚至二级医院就能解决。改变这种扎堆的状况，一方面需要二级医院努力提高诊疗水平，同时也需要患者改变观念和就医习惯。

Is the rest of the ZhuanGuHao,Most are some of the two/Tertiary hospital the key departments.In the interview,The reporter understands,The reason is not willing to choose ZhuanGuHao here,The vast majority of patients have insisted that hang experts will hang famous hospital of famous experts.In order to solve this problem,The municipal bureau of health, explained,Top experts in medical resources belong to the scarce resources,Actually a lot of is not difficult miscellaneous diseases of patients,In the 3 armour hospital even secondary hospital can solve.Change this situation gathers together,On the one hand need secondary hospital to improve the level of diagnosis and treatment,At the same time also need to change ideas and patients go to a doctor habit.

举措：试点专家层级预约诊疗 measures:Pilot expert level diagnosis and make an appointment

　　为了让更多市民了解预约挂号，形成看病前先预约的习惯，卫生局已准备了4万多套宣传品，将通过16区县的社区卫生服务中心免费发放给社区居民。

In order to let more people know make an appointment,Form a doctor before the habit of appointment,Health is ready to more than 40000 sets of materials,Through 16 districts and counties of community health service center freely to community residents.

　　另外，本市还采取了多项举措，进一步优化各医院门诊服务流程。比如，开展分时段预约，将预约就诊时段细化到15分钟到1小时以内，以减少患者在医院的候诊时间。今后，本市还将开展专家层级预约诊疗试点，为遴选出的知名专家组建专家团队，由专家团队的普通号或专科号医师，为患者进行初诊和检查后，根据病情再预约至相应专长的知名专家，以提高患者就医选择的准确性，也提高知名专家的诊疗效率。(记者 徐晶晶)

In addition,The city has taken a number of measures,Further optimization of the hospital outpatient service process.Such as,Make an appointment in period of time,Will make an appointment to see a doctor time refining to 15 minutes to 1 hour within,In order to reduce patients in the hospital waiting time.In the future,The city will also carry out the expert level appointment pilot diagnosis and treatment,For selected famous experts form expert team,The expert team of ordinary number number or junior doctors,For patients after first visit and check,According to the condition to make an appointment to the corresponding feat of famous experts,In order to improve the accuracy of the choice was hospitalized,Also improve the famous experts of diagnosis and treatment efficiency.(Reporter XuJingJing)

　最难挂号医院科室 The hardest registered hospital departments

　　积水潭医院 骨科、烧伤科

Ji shui tan hospital orthopedic/acute

　　宣武医院 神经外科

Xuanwu hospital neurosurgery

　　天坛医院 神经外科

The temple of heaven hospital neurosurgery

　　协和医院 风湿免疫科、内分泌科

Li rheumatism lead union medical college hospital/endocrinology

　　同仁医院 青光眼、眼底病科

Tongren hospital glaucoma/YanDeBing families

　　儿童医院 骨科、神经科

Children's hospital orthopedic/neurologist