本报讯 （记者 张鑫）租房子合约到期后押金却拿不回来，已经签了租约的房子却迟迟不能入住，这样的房地产经纪行为将受到工商部门的严厉打击。

Report from our correspondent （Reporter ZhangXin）Rent the house after the end of the deposit contract could not get back，Has signed the lease house but can't check in，Such behavior will be real estate brokers of the ministry of commerce and industry of harshly。

　　今天上午，北京市工商局公布上半年房地产经纪行业整顿阶段成果。 从今年4月份专项整治工作开展以来，全市房地产经纪违法案件立案120件，结案102件，罚没款65.7万元。

This morning，Industrial and commercial bureau announces Beijing real estate brokerage industry in the first half of the stage results。 In April this year from special campaigns since the work，The whole city real estate brokerage illegal cases filed 120 pieces，102 a final，FaMeiKuan 657000 yuan。

　　据12315消费申诉举报中心统计，今年1月到7月，本市共接到涉及房屋中介类申诉1337件，占全市申诉总量的4.57%，其中已办结1314件，为消费者挽回经济损失118.29万元。

According to the 12315 consumer complaints reported center statistics，From January to July，The city involved were received 1337 pieces of house agency appeal，The appeal of zhuhai's 4.57% of the total，Which has handled 1314 pieces，For consumers to recall the economic loss of 1.1829 million yuan。

　　在这些申诉中，投诉中介公司在租赁期满后，以各种理由不退还押金、拖延退还或只退还部分押金的，占到投诉总量的一半以上。

In the appeal，Complaints intermediary company in after the expiration of the lease，With all sorts of reason not to return the deposit、Delay return or only return part of the deposit，Account for more than half of total complaints。

　　市工商局表示，下一步将针对投诉热点，进一步加大对房地产经纪机构隐瞒重要事项、合同期满后无正当理由拖延支付客户资金、使用未取得房地产经纪资格证书的人员从事房屋租赁经纪活动、利用合同格式条款侵害消费者合法权益，以及伪造、变造合同示范文本等10种类违法行为的查处力度。

City industrial and commercial bureau said，The next step will be for complaint hotspots，To further increase the real estate broker orgnaization concealing important matters、After the expiration of the contract without justifiable reasons delayed payment clients' money、Use without a real estate agency qualification certificate of personnel engaged in house lease brokerage activities、Use of a contract format terms consumers' legal rights violations，And forge、Alter contract demonstrative text and other 10 kinds illegal behavior investigation dynamics。

　　此外，市工商还将对存在多次违法等严重侵害消费者权益行为的房地产经纪机构，予以公开曝光。

In addition，The industry and commerce will exist for many times seriously violated consumer rights such as illegal behavior of real estate brokerage institution，Public exposure to。

　　提醒

remind

　　租房细节尽量落实在合同中

Rent as far as possible in the contract implementation details

　　工商部门提醒消费者：租赁房屋时要通过正规房屋中介。通过中介公司租赁房屋前，要将房屋设施、需要交纳的费用等情况核实清楚，并落实到合同中。

Industry and Commerce Department warned consumers：Lease houses to through formal house agency。Through the intermediary company before rental housing，Will the facilities、Need to pay the fees of verify clear，And carry out to contract。

　　在签订合同时，尽量要求与房屋所有者本人签订合同，并对其房屋产权证、身份证等有效说明进行核对，如非本人则要求出示房屋租赁委托书。认真阅读合同条款，看约定内容是否详实、清晰，租赁期限、双方违约责任是否与约定相符，如有疑问及时提出。

In when signing a contract，Try to ask and homeowners I sign the contract，And the house property right card、Id card, etc that effective check，If be not I is required to produce a power of attorney house lease。Carefully read the terms of the contract，See agreed content is clearer、clear，Lease term、Both parties conform with the responsibility of breach of contract if，If has the question put forward in time。

　　特别注意的是，消费者签订合同后，注意保留好合同、租赁押金、交纳费用等各项凭证，以免产生纠纷后无据可依。

Specially to pay attention，Consumers after signing the contract，Pay attention to keep good contract、Rental deposit、Pay cost, and other documents，Lest produce after disputes in there。

　　不履行合同中关于消费者提前退租、转租的约定 2.9%

Not the performance of the contract in advance about consumers retreat hire、Sublease 2.9% agreed

　　房产中介被投诉的六大重点问题

Complaints of house property intermediary be six key problems

　　租赁期满不退押金或拖延退还押金 52.7%

Not refund of the deposit or delay return the deposit of 52.7%

　　租约期间，因中介公司与房主纠纷，导致消费者无法继续租住 10.8%

During the lease，For intermediary company and homeowners disputes，Lead to consumer cannot continue to rent for 10.8%

　　其他

other

　　11.5%

11.5%

　　提前解约却拒绝退还消费者预付的房租、押金 9.1%

The premature termination refused to return the consumers of the rent in advance、Deposit 9.1%

　　未按合同约定提供家具、家电等生活用品或房屋修缮服务 6.7%

Not according to the contract to provide furniture、Electrical home appliances products or the home improvement service life by 6.7%

　　未按约定提供房屋或拖延提供房屋 6.3%

Failure to provide the house agreed or delay the provide the house 6.3%