日前，国家邮政局发出通知，要求切实提高快递服务质量，严禁出现野蛮分拣和抛扔、踩踏快件等违规行为。

Prior to the,The post office notice,Requirements in order to improve express service quality,It is strictly prohibited appear savage sorting and thrown/Trample express such violations.

　　近日，有媒体先后对部分快递企业发生内件丢失、野蛮分拣、霸王条款等违规行为进行了报道，引起了社会公众的高度关注。针对报道中涉嫌违规的快递企业，有关省（市）邮政管理局将进行约谈和依法严肃处理。

recently,Media successively for part of the express company happened in a lost/Savage sorting/Overlord terms and other violations of the report,The height of the social public attention.According to report suspected violations of the Courier company,The relevant provincial(The city)Postal administration will conduct interviews and seriously deal with according to law.

　　国家邮政局要求，各地邮政管理部门要采取措施，督导辖区内快递企业认真履行服务承诺，努力提升服务质量。结合开展快递服务质量专项整治活动，严肃查处快递企业损害消费者合法权益的行为。对消费者申诉中快件延误、快件丢失短少、快件损毁等突出问题，以及媒体曝光的典型案例进行重点查处。对未经许可违法经营快递业务，以及通过加盟、委托、承包等形式超出许可范围违法经营快递业务的企业，要依法严厉查处。

The national post office,All postal management departments to take measures,Supervision enterprise earnestly implement service commitment by Courier service within their respective jurisdictions,Efforts to improve service quality.Based on developing the express service quality campaign activities,Strictly investigate and prosecute express company damage the legitimate rights and interests of the consumer behavior.Appeal to consumers in the delivery delay/Express lost short/Express such outstanding problems as damage,And media exposure on the typical cases of.On the illegal business express business without permission,And through the join/entrust/Contract form of beyond the scope of illegal express business enterprise,Severely dealt with according to law.