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北京协和医院倡导患者“有尊严”就医--亲稳网络舆情监测室
2012-09-25
中新网北京9月25日电 (记者 欧阳开宇)在中国大型医院,人满为患,拥挤不堪,检查分散致使患者“疲于奔命”的现象屡见不鲜。北京协和医院正试图改变这一局面,要让患者“有尊严”地就医。
Beijing Beijing on September 25 (Reuters) (Reporter OuYangKaiYu)In China's big hospital,packed,crowded,Check the scattered patients"Bustle about"A common phenomenon.Beijing union medical college hospital is trying to change this situation,Want to let patients"With dignity"To go to a doctor.
记者25日在北京协和医院新门急诊楼媒体体验活动上了解到,目前,该院日门诊量已经上万,最高达到12000人次。新的门急诊楼将全部门诊功能收纳在同一楼内,除了PET/CT和放射治疗外,“足不出户”就可以实现所有的门诊就诊流程。
Reporter 25 Beijing union medical college hospital in new this floor media experience activities to know,At present,The hospital day MenZhenLiang has tens of thousands of,A maximum of 12000 people.This new building will all receive outpatient service function in the same apartment building,In addition to PET/CT and radiation therapy outside,"Never leave home"Can achieve all of the outpatient service medical process.
中新网记者在门急诊楼内看到,就皮肤科而言,医院将原来分散在三个地方的普通门诊、性病门诊和激光门诊的就诊、检查等整合在同一区域。“患者来这里就医的感觉不会是像进了‘迷宫’。”北京协和医院办公室一位负责人说。
A reporter on this floor inside to see,Dermatology is in,The hospital will be the original dispersion in the three parts of the ordinary outpatient service/Venereal outpatient service and laser outpatient service medical examination/Inspection integration in the same area."Patients go to a doctor here feel is not like into the‘labyrinth’."Beijing union medical college hospital said the head office.
在就诊的第一步,建卡和挂号方面,医院在门诊大厅设了21个服务窗口,其他各层都设有至少两个窗口,全部窗口可提供建卡、挂号、收费的“通柜式服务”。
The first step in to see a doctor,JianKa and registered aspects,The hospital outpatient service hall in a 21 service window,Other each layer has at least two window,All window can provide JianKa/registered/charge"Pass cabinet service".
患者在任意窗口完成缴费后,电脑会自动打印出一张导诊单,标明该患者需要做的各个检查项目、具体时间、所在位置、到达路径等。
Patients in any window after complete capture to expend,The computer will automatically print out a DaoZhen single,To indicate this patients need to do each check project/The specific time/location/Reach path, etc.
新门诊大厅设有电梯27部,为了将儿童和成人分流,新门诊楼为儿科、健康体检人群设立了独立的出入口。
New outpatient service hall equipped with elevator and department,In order to children and adult shunt,The new outpatient service building for pediatric/Healthy check-up crowd set up a separate entrance and exit.
据知,为了了解患者的就医感受,北京协和医院还组织医生进行了“当一天患者”活动。耳鼻喉科主任高志强说,参加体验活动发现了很多问题,流程、环境上有很多不如意的地方。搬到新门诊楼后,我们最想做的是避免患者多走路,方便患者就医。
It is considered that,In order to know exactly what the patients' feelings go to a doctor,Beijing union medical college hospital also organization the doctor"When one day patients"activities.Otolaryngology director gao zhiqiang said,To experience activities found a lot of problems,process/Environment has a lot of unsatisfactory.Move to new outpatient service of,We want to do is to avoid the patient to walk,Convenient patients go to a doctor.
北京协和医院新门急诊楼将在国庆长假之后全面启用。长假期间,新门急诊楼10月4日开始试运行至10月7日每天上午半日门诊。(完)
Beijing union medical college hospital in new this floor will be National Day after the long vacation comprehensive opening.During the long holiday,This new building on October 4, began trial operation to October 7, every morning semidiurnal outpatient service.(finish)
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