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上海一医院开错药微博寻病童8天 医院反思查流程--亲稳网络舆情监控室
2012-12-15
知错就改 需反思处方安全 Acknowledge wrong and then change to reflect on prescription safety
新华医院找回开错药的4岁病孩,所幸尚无不良反应 Xinhua hospital find opend drug 4 years old sick children,Fortunately, there is no adverse reaction
昨天中午,在热心网友的帮助下,新华医院终于联系上了用药失误、却因手机号码少了一位而苦寻8天多的病孩家属。院方向4岁的小毅一家真诚道歉,并进行了详细检查,确认没有发生不良反应。
At noon yesterday,Under the help of the net friend in zeal,Xinhua hospital finally made contact with medication errors/But for mobile phone number is missing a and looking for more than eight days of sick children families.The purpose of the 4 small project a sincere apology,And carried on the detailed inspection,To make sure there are no adverse reactions occur.
一字之差开错药 The change of one word heading a medicine
12月4日晚9时许,小毅因呕吐来到新华医院急诊,当班的进修医生诊断为病毒性肠胃炎,施以抗病毒药物治疗,然而因两种药品名称“一字之差”,将抗病毒药物阿糖腺苷用成了阿糖胞苷,而后者在临床上一般用作抗肿瘤药物。当晚,小毅在医院输液治疗,回家后第二天症状好转,没有再来院治疗。
On December 4, at about 9,Small strive for vomiting to xinhua hospital emergency,The study on the diagnosis of viral gastroenteritis,With antiviral drugs,However, because of two kinds of drug name"The change of one word",The antiviral drugs vidarabine use became cytarabine,While the latter in general used for clinical antitumor drugs.the,Small know-how in the hospital transfusion treatment,The second day after home symptoms improve,No longer to hospital treatment.
然而,院方第二天发现了进修医生用药有误,立刻尝试联系家长,但是家长留下的本该11位的手机号码却只有10位,怎么打也打不通。为此,新华医院立刻布置紧急“寻人”事宜。
however,The second day found the wrong medicine for doctors,Try to contact parents immediately,But parents should have left 11 phone number only ten,How to play also couldn't get through.therefore,Xinhua hospital immediately arrangement emergency"without"matters.
好心网友找到他 Good net friend to find him
由于小毅是随父母从外地来沪,在相关部门并未留下户籍信息,人海茫茫一时难以找寻。院方一方面继续调看医院监控录像寻找线索,另一方面求助于媒体发布寻人启事,同时在微博上发布信息,希望借助网友的力量将小毅找到。
As a result of small know-how with the parents is from field to Shanghai,In the related department did not leave census register information,The vast human sea is difficult to find.The hospital on the one hand to continue adjustable see hospital surveillance video look for clues,On the other hand turn to media release without notice,At the same time in micro bo published information,Hope that through the power of the net friend to find a small project.
经过8天多的焦急等待,昨天中午12时30分,医院便民服务中心终于接到一位自称是“马小姐”的好心人来电,说已经设法联系到了小毅的家属。很快家人带着孩子赶到了医院,经过诊查,患儿白细胞、中性粒细胞和血小板等均在正常范围内。院方表示,将在用药两周、三周时继续随访,以确保孩子安全。
After eight days more wait,12 noon yesterday when 30 points,For the convenience of the hospital service center finally received a claim to be"Miss ma"'s amazing to,Says it has managed to contact the small families of the project.Soon the family took the children to the hospital,After inspecting,White children/Neutrophil and platelet are within the normal range.The hospital said,Will be in the first two weeks/Three weeks continue to follow-up,To ensure the safety of children.
据介绍,这名马小姐看到家属留下的10位手机号码,发现前七位组合是上海号码,错误的可能性不大,而最后一位错的可能性也比较小,从而逐渐缩小范围。最后用0—9的排列组合,匹配出合理的电话号码一一拨打,幸运的是,经过17次的拨打后,她联系上了小毅的父亲刘先生,接到电话说明原委的那一刻,家长一颗心都揪了起来,立刻与医院取得了联系。
According to introducing,A miss ma see families left ten mobile phone number,Found former seven combination is Shanghai number,Error is unlikely,And finally a wrong possibility is small,So as to gradually narrow range.The 0-9 permutation and combination,Matching the reasonable number one call,fortunately,After 17 times after the call,She contacted small project father Mr. Liu,Received a phone call that the whole story of that a moment,Parents heart are pulled up,Immediately made contact with the hospital.
医院反思查流程 On hospital check process
昨天下午5时许,新华医院官方微博发布消息,称找到了寻找的患儿,根据初步的检查结果,小毅目前的身体状况良好。院方已向家属真诚道歉,详细向家属告知了患儿的实际情况。不少网友对于院方知错就改、主动找回患儿的做法表示赞扬,认为医院能公布事实也是一大进步。也有网友对于医院在进修医生管理、开药用药等环节存在的疏漏表示了担心。
At about 5 PM yesterday,Xinhua hospital official micro bo said in a news release,Says the children find looking for,According to preliminary results,Small project at present physical condition is good.The hospital has a sincere apology to the family,Detailed family members to inform the actual situation of the children.Not a few net friend to the hospital acknowledge wrong and then change/The initiative back the practice of children praised,The fact that the hospital can also announced a big progress.Have net friend to the hospital for doctors in management/Prescribe adhibit link existing omissions said the worry.
据院方介绍,该进修医生从医多年,按照相关规定拥有处方权,在“用药失误”的事件发生后,医院已经开展自查,严格各个环节的安全流程,加强对进修医生的培训和管理,确保医疗质量和安全。院方同时提醒广大病家,务必确保就诊时留下的电话号码正确无误,以便能够及时医患沟通。(记者 金恒)
According to the introduction,This study doctors working for many years,In accordance with the relevant regulations have ChuFangQuan,in"Medication errors"After the occurrence of the event,The hospital has to carry out self checking,Each link strict safety process,To strengthen the training and management for doctors,To ensure the quality of medical treatment and safety.The hospital at the same time, warn broad a patient and his family,Make sure that left a phone number is correct,In order to timely doctor-patient communication.(Reporter JinHeng)
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