业主投诉：408户购买万科锦程C户型被“忽悠” Owner complaints：408 households buy China vanke joint C family was“suddenly”

　　6月30日，万科锦程交房，出现C户型鞋柜设计与合同不符以及精装修质量问题，业主在与开发商多轮协商未果情况下，在各大论坛曝光。这是万科继“毒地板”事件以后，在重庆被曝涉嫌销售欺诈和质量问题。

June 30,，Vanke joint make a room，Door model design and shoe ark appear C contract and fine decoration quality problems，The owner with developers several rounds of negotiations in failing to circumstances，In the BBS exposure。This is after vanke“Poison floor”Event later，In chongqing be exposed to the alleged fraud and sales quality problems。

业主投诉：408户购买万科锦程C户型被“忽悠” Owner complaints：408 households buy China vanke joint C family was“suddenly”

　　“置业顾问在售房时没有明确告知C户型入户位置有一个消防栓，当时只是介绍说C户型都跟样板间B户型一样。”业主白女士说，接房的时候才发现C户型的鞋柜设计被篡改，

“Home buyers consultant in houses without explicitly told C family enter a position have a fire hydrant，At that time only introduced said C door model with show flat B door model。”The white lady said，The house when it was discovered that C door model design shoe ark being tampered with，

　　与B户型的鞋柜设计完全不同，这才发现被开发商“忽悠”了。

And B family the shoe ark design completely different，It was found that the developers“suddenly”the。

　　据业主介绍，万科锦程2010年10月卖房时提供了A、B两个户型的样板间，而在2012年5月验房时，业主在委托装修协议中看到的有关“综合收纳鞋柜”在C户型中根本没有，接房时也发现“鞋柜”不见了。

Introduce according to the owner，China vanke joint in October 2010 when selling provides A、B two door model between example，And in May 2012 when check room，Owner entrust agreement in decorate see about“Comprehensive receive shoe ark”In C door model in none at all，When the house also found“Shoe ark”gone。

　　据了解，万科锦程一期定于2012年6月30日接房，包括12、13、17、18栋，而这次涉及鞋柜设计被篡改的户型为C户型。指的是12、17、18栋楼的1、2、7、8号户型，总共户数为408户。

According to understand，China vanke joint issue is scheduled for June 30, 2012 house，Includes 12、13、17、18 building，And this involves shoe ark design tampered door model for C door model。Refers to 12、17、18 building 1、2、7、8 door model，A total of households for 408 households。

　　随后，数十位业主集体向万科讨要说法，与业主对接的万科盖向博当场承认，并向业主表示歉意说：“在合同里，我们约定的是户型图，我承认，这么大一个小区，我们确实没把消防栓的问题和鞋柜说得很清楚。”业主随后告诉记者，万科的补偿方案就是一个简单的鞋柜和餐边柜。

then，Dozens of owner to beg for collective vanke said，And the owner of the docking vanke cover on the spot to bo admitted，And apologize to the owners of said：“In the contract，We agreed is family figure，I admit that，So big a village，We didn't really put the fire hydrant problems and shoe ark says very clearly。”Owner later told reporters，China vanke compensation plan is a simple shoe ark and eat edge ark。

　　而记者在调查中发现，万科锦程销售之前已知晓C户型的鞋柜与B户型鞋柜差异非常大的问题，置业顾问也清楚，业主则表示在看房过程中没有置业顾问说明该情况。业主白女士说，万科“忽悠”了购房者。

And reporters in the survey found，China vanke joint sales have been aware of before the door model the C shoe and B door model the shoe ark of the problem of the great difference is very，Home buyers consultant also clear，The owner is in the process of checking said no home buyers consultant to illustrate the situation。The white lady said，vanke“suddenly”The homebuyers。

万科王延军：C户型只有30多户找万科 且已经处理 Vanke WangYanJun：C family only 30 homes find China vanke and have processing

　　针对万科锦程C户型鞋柜问题，记者致电万科负责与锦程业主全面协调的王延军，了解关于鞋柜和房屋质量的问题。

According to China vanke joint C family shoe ark problem，Reporters call China vanke responsible for and joint owner of the comprehensive, coordinated WangYanJun，Understand about shoe ark and building quality problem。

　　“出现问题的C户型只有30多户业主在找万科，而且大部分已经协商好，只有几户是因为要求过高，而没有谈妥，并且我们已经在证券时报网上刊登了处理结果。”王延军说，万科锦程是万科集团交房比较大的楼盘，非常重视，出现问题后与业主进行了积极的沟通，提出补偿方案等工作。

“Problem C family only more than 30 owner looking for vanke，And most of the agreed，Only a few door because demand is too high，And not settled，And we are already in the securities times published online processing results。”WangYanJun said，China vanke joint is China vanke Co. makes a room of the big buildings，Very seriously，After problems with the owner of a positive communication，Compensation scheme。

　　而针对王延军的说法，业主张先生非常气愤的指出：“完全是胡说，万科在证卷时报网刊登的赔偿方案，我们业主都没有接受，他们是上市公司，给投资人看的。同时，由于业主没有接受那几个方案，才另外提出了新的赔偿方案。”

For the WangYanJun said，Mr. Zhang is very angry points out that the owner：“Is utter nonsense，China vanke in card to coil times published a scheme for the network，We did not accept owner，They are listed companies，Investors to see。At the same time，Because owner did not accept that a few scheme，To put forward the new scheme for another。”

　　而记者向王延军提出的空鼓、渗水、飘窗砖面开裂等众多的精装修问题，王延军没有做出回应。

And the WangYanJun proposed empty drum、Ooze water、Wave window bricky surface cracking and other numerous fine decoration problem，WangYanJun didn't respond。

律师：万科锦程C户型涉嫌销售欺诈 lawyer：China vanke joint C family suspected of sales of fraud

　　针对万科锦程C户型的鞋柜问题，记者采访了重庆金码律师事务所副主任律师陈亮，陈律师说：“精装房都应该是有一个交房标准，万科这种情况是没有c户型的样板间，而置业顾问也没有清楚的说明C户型鞋柜与B户型的差异，而直接销售，置业顾问代表万科，这样的行为涉嫌欺诈。”

Vanke joint for the shoe ark door model the C，The reporter covered chongqing gold yards law firm, deputy director of the ChenLiang lawyer，Chen lawyer said：“Clothbound room should have a make a room standards，This situation is not vanke door model between the example of c，And home buyers consultant and no clear specification C door model the shoe and B family the difference，And direct sales，Home buyers consultant represents China vanke，Such behavior alleged fraud。”

　　同时，陈律师建议业主，关于房屋质量问题，可以找有关部门进行调查核实，要求开发商给予整改和赔偿。

At the same time，Chen lawyer advised owners，About building quality problem，Can find the relevant departments to carry out investigation to verify，Ask to develop business to give rectification and compensation。

销售“忽悠”之后 “精装房”再现硬伤 sales“suddenly”after “Clothbound room”Took a reappearance

　　如果说鞋柜问题是能够用另外的柜子补偿，那关于万科锦程入户大门划痕严重、卫生间面板损坏、淋浴间漏水、墙面地面大量空鼓，则成为万科挥之不去的精装房之伤。

If the shoe ark is to be able to use another problem the cabinet of the compensation，What about China vanke joint entering a gate scratches serious、Toilet panel damage、Leaking shower、Metope ground a large empty drum，Vanke is a lingering clothbound room wounds。

　　“我找了专业人士来验房，出乎意料，问题之多难以想象这是万科的产品。”业主李先生说，李先生还向记者提供了一份验房报告，显示空鼓23处、地面不平5处、入户门偏差3处、飘窗石材断裂等。　

“I find the professionals to check the room，unexpectedly，The problem is hard to imagine that this is more vanke products。”Owner Mr. Li said，Mr. Lee to the reporter also provides a check room report，Show empty drum and place、5 from the rough ground、A door deviation 3 place、Wave window stone fault and so on。

橱柜位置墙砖以水泥替代 Ambry position wall brick in cement instead

此图为业主提供的验房结果 The landlord to provide the results of check room

　　同时，部分业主指出在清水房建成后，万科曾以不安全为由不允许业主验房，造成装修后的隐蔽问题根本无法验证，在厨房橱柜下方万科也偷工减料，使用水泥代替地砖，墙面未完全贴上墙砖，而这完全违背了委托装修协议中的“锦程标准户型装修标准”第2条厨房第（1）（2）点之约定，“地面高档防滑地砖”、“墙面高档瓷砖”。

At the same time，Part owner pointed out that in clear after the completion of the booth，China vanke had not safe for not allow owners to check the room，Decorate the problems caused by the hidden cannot verify，In the kitchen cabinets below China vanke also cut corners，Use cement instead of floor tile，Metope not completely labeled wall brick，And this is utterly opposed to entrust in the agreement of decoration“Joint standard family decorate standards”Article 2 kitchen first（1）（2）Point the agreement，“The ground high-grade prevent slippery floor tile”、“Metope high-grade ceramic tile”。

　　随后，业主还指出了万科锦程出现“纸地板”、甲醛超标等各种问题，记者还将持续关注。

then，The owner also points out that the China vanke joint appear“Paper floor”、Formaldehyde exceeds bid and all kinds of problems，Reporters also will continue to focus on。