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市国土房管局召开加强政务服务质量工作会议--亲民维稳网络舆情监测室
2012-07-17

  为加强政务服务质量,6月28日上午,市国土房管局在该局16楼礼堂召开了加强政务服务质量工作会议。该局各区分局(县级市局)、局属各单位、机关各处室主要负责人参加了会议。会议由该局总经济师吴扬主持。

In order to strengthen the quality of government services,June 28 morning,The city in the bureau of land room canal 16 floor hall held the strengthening government service quality work session。The district branch(Bureau at the county level)、JuShu each unit、The main person in charge of the office authorities attended the meeting。Meeting the WuYang presided over by the total economy。

  首先,该局综合业务管理处刘晓明副处长传达了上级开展“四级联创齐争 打造满意窗口”活动精神并讲解该局工作方案,还通报了近期该局系统政务服务窗口有关情况,分析了窗口建设存在问题,并传达有关加强政务服务工作的通知精神。会上,与会单位就如何加强政务服务窗口管理,提升服务质效展开了讨论,现场气氛活跃。

first,The integrated business management office LiuXiaoMing, deputy director of the superior convey development“Level 4 association for satisfaction together make window”Activities and explain the spirit work plan,Report the recent government service window system about it,Analyzes the construction problems of the window,And convey the strengthening of government service work notice spirit。meeting,The unit on how to strengthen the management of government service window,Enhance service quality effect are discussed,The atmosphere of active。

  最后,吴扬总经济师对本次会议进行了总结,他指出,各有关单位必须认真总结会议精神,结合单位实际创新落实。同时,吴扬总经济师结合新型城市化发展要求,围绕该局政务服务工作提出了几点意见,一是不要满足于现状,局限于现有的管理和思维模式,要继续努力优化业务流程,善于总结梳理问题,找准对策,以创新提升服务。二是全面梳理修正关于受理案件信息和依法行政手册办事流程,及时加强对外宣传。三是建立三级联动告知机制。四是明确非标准化业务办理原则。五是建立与行政相对人定期交流反馈的机制。六是进一步强化窗口人员培训,提升服务质量,建立窗口与业务部门之间有效的联动协同机制。(信息中心 骆慧敏)

finally,WuYang total economist of this conference was summarized,He pointed out that,The relevant units must be carefully review meeting spirit,Combined with the actual innovation to carry out。At the same time,WuYang total economist combine new-style urbanization development requirements,Around the government puts forward several opinions service work,It is not to meet with the status quo,Limited to the current management and thinking mode,We must continue to work hard business process optimization,Be good at summing up comb problem,Get the countermeasures,Innovation to improve the service。Second is the comprehensive comb fixed accepted the case about information and the administration according to law manual work flow,To strengthen foreign propaganda。Three is to establish a level 3 linkage told mechanism。Four is not standardized business deal with clear principles。Five is to establish regular communication with the administrative relative person feedback mechanism。Six is further strengthening window staff training,Enhance service quality,Set up with business departments window between the linkage of the effective coordination mechanism。(LuoHuiMin information center)

(审发:谢名誉)(审发:谢名誉)(审发:谢名誉) (The hair:Thank reputation)



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