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国家邮政局要求旺季快递服务质量不降低--亲民维稳网络舆情监测室
2012-11-20

  国家邮政局近日分别向各地邮政管理局、各主要快递企业发出通知,要求做好快递旺季服务督导和疏运投递服务

Recently, the national postal bureau respectively around to postal administration/The main express enterprise notice,Requirements well express season service supervision and ShuYun delivery service.

  今年“双11”单日,电子商务企业产生的订单数量超一亿笔,整体产生快递配送业务量接近8000万件。

This year"Double 11"Single day,Electronic business enterprise produce order quantity than she pen,The whole produce express delivery business close to 80 million pieces.

  国家邮政局要求,各地邮政管理部门要深入生产现场,了解快件疏运情况,指导辖区内快递企业根据业务量增长情况及时启动应急预案,督导快递企业履行服务承诺,保证旺季期间服务质量不降低;邮政企业、快递企业总部要密切保持与电子商务企业的对接协调,强化应急指挥调度,严禁野蛮操作,做好一线生产员工后勤保障。

National post office requirements,All postal management departments should further production field,About the express ShuYun situation,Within the jurisdiction of guidance express company according to the volume growth launched the emergency response plan in time,Express company to supervise the performance of service commitment,Ensure the quality of service does not reduce during peak season;Postal enterprises/Express company headquarters to keep close with the electronic business enterprise's butt coordination,Strengthening emergency command scheduling,It is strictly prohibited to savage operation,Do a line production logistics support staff.



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