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邮政管理部门严查非法泄露用户使用寄递服务信息问题--亲民维稳网络舆情监测室
2012-12-11

  近期,部分媒体报道快递单号正被大面积泄露,甚至衍生出多个专门交易快递单号信息的网站,引起了社会公众的高度关注。为切实维护邮政通信与信息安全,保护用户通信秘密和个人信息安全,近日,国家邮政局下发了《关于严密防范寄递企业及从业人员非法泄露用户使用邮政服务或快递服务信息的通知》(以下简称《通知》),要求全行业迅速开展寄递企业信息安全检查工作。

recent,Part of the media reports express odd Numbers are large leak,Even derived more specialized trading express single number information web site,Caused the social public attention.For the maintenance postal communication and information security,Protect user privacy and personal information security,recently,National post office issued[About close to prevent delivery enterprises and employees disclosed illegally users use the postal service or Courier service information notice](Hereinafter referred to as[notice]),For the industry to carry out quickly delivering enterprise information safety inspection work.

  《通知》指出,保护公民的通信自由和通信秘密是《中华人民共和国宪法》、《中华人民共和国邮政法》明确规定的一项重要内容。《中华人民共和国邮政法》第三十五条、第七十六条,《邮政行业安全监督管理办法》第十四条、第四十九条对保护公民的通信秘密,以及对寄递企业及从业人员的法律义务及违法责任均有明确规定。寄递企业及从业人员非法泄露用户使用邮政服务或快递服务信息,均属违法行为。

[notice]Pointed out that,Protect freedom and privacy of correspondence of citizens is[The constitution of the People's Republic of China]/[Postal law of the People's Republic of China]Defined an important content.[Postal law of the People's Republic of China]Article 35/Article seventy-six,[The postal industry safety supervision and management measures]Article 14/Article 49 to protect citizens' privacy,And to provide enterprises and employees legal obligations and illegal responsibility all have specific provision.Delivering enterprise and employees disclosed illegally users use the postal service or Courier service information,Belong to the illegal behavior.

  《通知》明确要求,各省(区、市)邮政管理局要迅速督促寄递企业认真开展自查,检查企业信息安全管理的制度是否存在漏洞,相关岗位工作人员责任制是否健全,信息安全保障措施是否到位,对本企业采集用户信息的每个环节、每个岗位、每个人员要逐一排查,发现漏洞与隐患要及时整改。在企业自查后,各省(区、市)邮政管理局要开展专项检查行动,对存在隐患的企业,要下达书面整改通知书并跟踪落实整改情况。

[notice]Clear requirements,provinces(area/city)Postal administration to quickly urged delivering enterprise seriously carry out self checking,Check the enterprise information security management system whether there are loopholes,Related working personnel system is perfect,Information security measures are put in position,This enterprise gathering user information of each link/Each position/Each staff to punch in,Find loopholes and hidden trouble to timely rectification.In the enterprise after self checking,provinces(area/city)Postal administration to carry out special inspection action,The danger of the existing enterprise,To give written notice of rectification and tracking implement rectification.

  《通知》强调,各省(区、市)邮政管理局要加大检查和处罚力度,对不具备信息安全保障条件、经整改后仍存在重大安全隐患的,要依照《邮政行业安全监督管理办法》第五十二条的规定予以处罚。对寄递企业及从业人员非法泄露用户使用邮政服务或快递服务信息查证属实的,要依照《邮政法》第七十六条规定处罚,构成犯罪的,依法移送司法机关追究法律责任。目前,邮政企业、各主要快递企业按照国家邮政局的统一部署,正在开展信息安全自查工作,对涉及用户信息安全的各环节逐一排查,对重要岗位和关键环节进行重点检查,严密用户信息录入和面单管理的措施,加强对有关人员的教育与管控,防止用户信息泄露。 

[notice]emphasize,provinces(area/city)Postal administration to enhance the inspection and punishment,To do not have information security conditions/After the rectification still has a major security hidden trouble,According to the[The postal industry safety supervision and management measures]The provisions of article 52 shall be punished.To provide enterprises and employees disclosed illegally users use the postal service or Courier service information verified,According to the[Postal method]The provisions of article seventy-six of the punishment,Constitute a crime,Judicial organs according to law shall be investigated for legal responsibility.At present,Postal enterprises/The main express enterprise according to the national unified plan of the post office,Is carrying out a information security self checking work,For those involved in the user information security in every link traffic,To the important position and the key link for inspection of key,Strict user information input and single management measures,To strengthen the relevant personnel education and control,To prevent user information leakage. 

  鉴于寄递服务信息经转多个环节,信息泄露的途径与方式具有一定的复杂性,在寄递企业自查与严密防范的基础上,国家邮政局将会同公安等有关部门联合对寄递企业进行检查,同时,对互联网和电商等可疑环节进行排查,并联合推动研究完善信息安全监管的措施,堵塞管理漏洞,严厉打击非法泄露、贩售用户寄递服务信息等各类违法犯罪行为,维护用户个人信息安全。同时,有关部门提醒用户在收到快件后,要将外包装上的个人信息清除后再对包装封套(盒)做进一步处理,以免个人信息泄露。

In view of the delivering service information turn more link,Information leakage ways and methods have certain complexity,In delivering enterprise self checking and strict protection of basis,National post office will jointly with the public security and other relevant departments jointly to delivering enterprise for inspection,At the same time,On the Internet and electronic business and suspicious part regularly,And joint promote research and improve information security regulatory measures,Plug up loopholes in management,To crack down on illegal leak/Selling and delivering the user service information such as all kinds of illegal and criminal behavior,Maintain customer information security.At the same time,The relevant departments to remind the user after received express,Will appear on the removal of the personal information again to package sleeve(box)For further processing,In order to avoid personal information leakage.



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