图为杨传堂在济南市长途汽车总站李文春运爱心服务岗考察。本报记者 田翔 摄 

The graph is YangChuanTang in jinan long-distance bus station levin travel love service duty investigation.Our reporter TianXiang perturbation 
 　　1月21日早晨，雪后的济南寒气逼人，交通运输部部长杨传堂前往山东省济南市长途汽车总站、济南公交车站检查春运准备工作。他强调，春运是每年交通运输工作量最大、最重要的任务之一，交通运输部门要认真贯彻落实党中央、国务院的部署和要求，继续发扬吃苦耐劳、善打硬仗、甘于奉献的精神，切实做好春运保障工作，努力实现平安春运、平安交通，给人民群众交上一份满意的答卷。

 On the morning of January 21,,The cold is very penetrating the columns of jinan,The traffic department of transportation secretary YangChuanTang to jinan in eastern shandong province long-distance bus station/Jinan bus station check travel preparations.He stressed that,Each year during the Spring Festival is the biggest transportation workload/One of the most important tasks,Transportation departments should conscientiously implement the party central committee/The state council deployment and requirements,Continue to carry forward the bear hardships and stand hard work/Really good/The spirit of willing to devote,To do a travel security work,Efforts to achieve peace during the Spring Festival/Peace traffic,Give people hand in a satisfactory results.

　　在人流如织的长途汽车站大厅，杨传堂走到售票窗口、检票口、班车安全报班室等处，向工作人员了解春运准备情况，并登上一辆长途客车向乘客询问对春运工作的建议意见。在认真听取山东交通运输部门春运工作准备情况的介绍后，杨传堂指出，今年全国春运的客流量将比去年有较大增长，特别是中短途和农村地区的出行需求将更加旺盛，同时可能出现的低温雨雪天气也将对交通运输保安全、保畅通工作产生一定压力。希望交通运输部门积极做好准备，确保春运工作安全、有序、高效。

In the flow of the theatre of the long-distance bus station,YangChuanTang went to the ticket window/ticket/Bus safety sign up for a class in the room, etc,To staff understand for Spring Festival,Boarded a bus and long distance bus passenger travel to ask to work Suggestions.Listen carefully in shandong transportation department for the period after the introduction of,YangChuanTang pointed out that,This year's Spring Festival of the passenger flow will be more growth than last year,Especially ZhongDuanTu and rural areas will be more strong demand of travel,At the same time may appear cold rain and snow weather also will be to transport the safety/The clear work produce a certain pressure.Hope transportation departments actively ready,To ensure the safety of the period/ordered/efficient.

　　一是切实抓好安全生产。坚持把保障春运安全生产作为首要前提，全面加强运输安全管控，扎实开展隐患排查和专项整治，落实各项安全生产责任和保障措施，全力防止群死群伤事故发生。

One is to pay special attention to safety in production.The Spring Festival to ensure production safety as the primary premise,To strengthen overall transportation safety control,Hidden in the solid punch and special improvement,Carry out the responsibility for production safety and security measures,To prevent group die group of injury accidents.

　　二是切实抓好服务质量。在运输企业和从业人员中深入开展服务宗旨教育，强化“旅客至上”的服务理念，指导和督促运输企业转变服务观念，创新服务管理，完善服务措施，真正为人民群众提供优质便捷运输服务。

The second is to pay special attention to the quality of service.In the transport enterprises and employees to carry out thorough service education,strengthen"Passenger first"Service concept,Guide and supervise the transport enterprise to change the service concepts,Innovation service management,Perfect service measures,True for people providing the quality and convenient and fast transportation service.

　　三是切实抓好运输组织。进一步加强对春运需求的调查、分析与预测，做好运力准备，科学组织运输。督促客运站、客运企业加强对旅客的信息公开工作，合理引导客流。同时，加强公路与铁路、民航、水运等运输方式间的衔接，加大城市公交运力投入。

The third is to pay special attention to the transportation organization.Further strengthen the travel demand survey/Analysis and prediction,Completes the capacity to,Science organization transportation.Urged passenger depot/Passenger transport enterprises to strengthen to the passenger information public work,Guide rational passenger flow.At the same time,Strengthen highway and railway/Civil aviation/Transportation by water connection between,Increase the city public transport capacity investment.

　　四是切实抓好应急保障。与气象、公安交管部门加强沟通配合，建立气象和路况信息交换机制，并及时向运输企业传达信息。认真制定春运应急运输预案，统筹安排部署运力投放、应急保障措施，做好各类突发情况的应急准备。

The fourth is to pay special attention to emergency security.And meteorological/Public security traffic departments strengthen communication and cooperation,Establish weather and traffic information exchange mechanism,And timely to transport enterprise convey information.Carefully made travel emergency transportation plan,Overall arrangement deployment on capacity/Emergency safeguard measures,Do all kinds of sudden situation emergency preparation.

　　五是切实抓好市场监管。增派执法力量，加大巡查力度，严格查处违法违规行为，保障乘客合法权益。要积极配合价格管理部门，督促企业严格执行运价政策，保持运输价格稳定。同时，畅通公众和媒体监督渠道，及时了解、调查旅客反映的情况并给予反馈。

5 it is practically paying special attention to market regulation.Additional law enforcement power,Increase efforts to search,Strictly investigate illegal behavior,Ensure passenger legal rights.To actively cooperate with the price management department,Supervise and urge enterprise strictly carry out rate policy,Keep the transportation price stability.At the same time,Clear the public and the media supervision channels,Prompt understanding/Investigation of the passengers reflect and give feedback.

　　期间，杨传堂还详细了解了济南市创建“公交都市”示范城市的情况，考察了济南公交新能源客车、公交文化建设，并看望慰问了一线公交职工。

period,YangChuanTang also details about the jinan create"Bus urban"Demonstration city,Inspected the jinan bus new energy bus/Bus culture construction,And to see a line bus worker.

　　山东省副省长张建国一同检查、调研。

Shandong province deputy governor ZhangJianGuo check together/research.