快递企业要公布春节服务安排，严格落实收寄验视制度，认真受理消费者申诉……1月21日，国家邮政局发出通知，要求做好春运期间邮政、快递服务保障和安全生产各项工作。

Express company to publish the Spring Festival service arrangement,Strictly implement the collected test visual system,Serious accepts consumer complaint...January 21,,National post office notice,Requirements well during the Spring Festival period postal/Express service security and safety in production work.

　　国家邮政局要求，各级邮政管理部门要毫不松懈地做好对辖区内邮政企业、快递企业生产现场的动态监管，要坚决依法查处损害消费者利益的行为。要加强网络调度和妥善做好客户服务，确保春运期间邮路和快递网络正常运行。经营快递业务的企业要按照《春节假日期间快递服务指导规范》的要求安排节日生产，在每个开办业务的城市提供营业网点收件和指定区域派件服务，并通过网站和营业场所向社会公布春节期间快递服务安排。

National post office requirements,At all levels of postal management departments should not slack to do within the jurisdiction of postal enterprises/Express enterprise production field dynamic supervision,To resolutely investigate and prosecute damage the interests of the consumer behavior.To strengthen network scheduling and proper customer service,During the Spring Festival transportation to ensure the normal operation of national health insurance and express network.Business express business enterprise according to the[The Spring Festival holiday express service guide specification]Arrange production requirements of holiday,In every open business city provide business outlets receipt and designated area sent a service,And through the website and place of business to the public during the Spring Festival express service arrangement.