日前，交通运输部党组成员、国家邮政局局长马军胜主持召开局长办公会议，审议并原则通过了《快件跟踪查询信息服务规范》（简称《规范》）。马军胜强调，快件的信息查询与实物传递同样重要，要为用户提供及时、准确、完整和方便的跟踪查询服务，改善用户查询体验，推动快递市场健康持续发展。

recently,Member of transportation/National post office chief Ma Junsheng host, director of the office meeting,Review and principles through the[Courier tracking information query service specification](Hereinafter referred to as[specification]).Ma Junsheng stressed,Express information query and in-kind transfer are equally important,To provide users with timely/accurate/Complete and convenient tracking query service,Improve the user experience,Promote the sustainable development express delivery market.

　　《规范》适用于快递服务组织面向用户所提供的国内快件、国际快件和港澳台快件跟踪查询信息服务。《规范》内容分为必备和可选两类，既可指导快递服务组织在现有条件下为用户提供规范的跟踪查询信息，同时也对跟踪查询信息服务未来的发展提供了相应的指导。

[specification]Applicable to domestic express Courier service provided by the user oriented/International express and Hong Kong, Macao and Taiwan express tracking information query service.[specification]Content is divided into essential and optional two categories,Can guide express service organization under the existing conditions to provide users with normative query tracking information,At the same time also for the future tracking information query service development has provided the corresponding guidance.