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香港大学深圳医院打包收费 医生无红包无回扣(图)--亲民维稳网络舆情监测室
2012-07-21
港大深圳医院试运行两周,记者现场探访——医生没有红包,也没有药品回扣 Hong Kong shenzhen hospital commissioning two weeks,Reporter-- a doctor visits the scene without a red envelope,No drugs rebates
7月1日,香港大学深圳医院试运行。
July 1,,Hong Kong university shenzhen hospital trial operation。
预约就诊、全科门诊、130元门诊打包收费……不一样的就医模式,人们很好奇也很期待——能否缓解乃至解决看病难、看病贵的问题?
Doctor appointment、General outpatient service、130 yuan outpatient service pack charge...Not the same medical model,People are curious is also looking forward to--can ease and solve difficulties in getting、The problem of high cost?
“港式医疗服务”有什么不一样?深港合作能解决目前公立医院存在的问题吗?带有“香港因素”的医院会否水土不服?带着种种疑问,记者体验了不一样的医疗服务,并采访了港大深圳医院院长邓惠琼。
“Medical service of Hong Kong style”What's the difference?Deep cooperation can solve the port of public hospital problems?with“Hong Kong factors”The hospital will not ever soil and water?With a variety of doubt,The reporter a different experience of medical service,And interviews with the Hong Kong hospital DengHuiQiong of shenzhen。
看病省时省心又省力 A doctor or save time and effort
7月5日晚11时55分,记者网上预约了12日下午4时30分到5时的全科门诊号。
July 5, 11:00 and 55 minutes late,Reporter online booking for 12 days afternoon 4 when 30 cents to 5 general outpatient service number。
12日下午4时,记者提前半小时到香港大学深圳医院(下称“港大深圳医院”),身穿白色裙装的导医微笑迎上来,引导记者凭网上预约的手机短信回复领取预约单,缴纳130元打包门诊费,前后用了几分钟,省时省心又省力。
12 4 PM,Reporter half an hour earlier in the Hong Kong university hospital to shenzhen(Said the“Hong Kong shenzhen hospital”),Wearing a white skirt outfit of DaoYi smile to meet up,Lead reporter by online booking booking for the mobile phone short message reply single,Pay $130 MenZhenFei pack,In a few minutes before and after,Save worry save time and effort。
缴费后,身着蓝马甲的义工带记者到全科门诊。全科门诊由评估室、诊室及治疗室三部分组成。在评估室,护士测量身高、体重、血压,详细询问病史、家族病史、服用药物、各种疫苗接种史等,耗时约5分钟。
Because after,Dressed in blue ma3 jia3 volunteers take reporters to general outpatient service。General outpatient service by appraisal office、Clinic and therapeutic room of three parts。In the evaluation of the room,The nurse measuring height、weight、Blood pressure,Ask for details of the history、Family history、drug、All kinds of vaccination history, etc,It took about five minutes。
在候诊区等候约10分钟,到全科诊室接受医生诊断。记者体检时胃和胆囊有点问题,接诊医生听得耐心,问得认真,详细解释了导致胃病和胆囊息肉的多种因素,还介绍了治疗方法和改善建议,开出肝胆彩超检查单做进一步检查。
The waiting area for about 10 minutes,To the general's office to accept the doctor diagnosed。Reporter physical examination, stomach and gallbladder a little bit,Accepts the doctor heard patience,Q seriously,Explain in detail to stomach and gallbladder polyps many factors,Also introduced treatment methods and improvement suggestion,Open courage colour to exceed the checklist do further examination。
记者从进入全科诊室到出门,用时近20分钟。据悉,每个门诊医生每天看病人的数量不超过42个,给每个患者的时间平均10分钟。而在国内的大医院,患者往往排了半天队,医生问几句,病就看完了,很多患者很不满。而门急诊的医生因为患者太多,水不能喝,厕所也不敢上,累得半死,很委屈。
Reporters from into the general's office to go out,Used when the nearly 20 minutes。It is reported,Each clinic doctor see every day in the number of people not more than 42,To each patient's time average 10 minutes。And in the domestic large hospital,Patients often row along while team,The doctor asked a few words,Disease finished,Many patients to be very dissatisfied。And this doctor because too many patients,Water can't drink,Toilet also dare not,tired,Very grievance。
在港大深圳医院,看病不能重“量”,要看“质”。良好的医患沟通需要时间,有充足的就诊时间,才能保证就诊质量。
The Hong Kong hospital in shenzhen,A doctor can not be heavy“quantity”,To see“quality”。Good doctor-patient communication takes time,Have plenty of time to get,To guarantee the medical quality。
医院布局相当人性化 The hospital position is quite human
港大深圳医院目前还是试运行,医疗设施、医疗人员没有完全到位,却备受市民关注,每天200个预约号提前一周被抢光。
Hong Kong still commissioning hospital in shenzhen,Medical facilities、Medical personnel not fully in place,But people are concerned,200 a day, a week before an appointment by seize。
医院宽敞、明亮,大堂里还有花园。走上一圈,会发现细节考虑很周全。为发热病人辟有专门的诊疗区,包括洗手间在内的所有设施都是独立的,隔离观察室全部都是单间,里面还配备了电视机。
Hospital capacious、bright,The lobby and garden。Onto a circle,Will find details consideration is very thorough。Heating patients have the special monarch diagnosis and treatment area,All the facilities, including the bathroom is independent,Isolate the observatory is all single room,It is equipped with TV set。
医院布局相当人性化。与全科相关的支持部门,如检验科、病理科、超声科以及药房全部在一楼,二楼是专业门诊。患者治疗完毕,可以直接在一楼药房就近取药,药房一侧还设有专门的药物咨询窗口,方便患者进行相关咨询。
The hospital position is quite human。With the support of the general related department,Such as the daily、pathologists、Ultrasound secco and pharmacy all in the first floor,The second floor is the specialized outpatient service。Patients after treatment,Can directly on the first floor pharmacy near to take medicine,The pharmacy side also has a specific medical information window,Patients with convenient relevant consultation。
医生护士的态度和专业水平也让市民满意。“不用开口,随时有志愿者或导医主动询问是否需要帮忙。医生和蔼、有耐心,提出的问题都一一解答,老百姓就希望多些这样的医院。”周女士长年患病,在很多医院看过病,碰到的医生基本上都是问问什么病,平常吃什么药效果好,开上化验单和一堆药,三五分钟就把人打发走了。
Doctors and nurses attitude and professional level also make a citizen satisfaction。“Don't open,At any time there are volunteers or DaoYi ask whether do you need any help。The doctor kind、Have patience,One question to answer,People will want more such hospital。”Week elder lady sick,In many hospital seen disease,The doctor is basically met ask what disease,Usually eat what medicine effect is good,On paper and a pile of medicine,35 minutes sent away。
吴女士感兴趣的是全科门诊:“以前身体不舒服,不知道该看哪个科,想当然地挂号,结果好多科都跑遍了,又累又烦,还查不出病因。来港大深圳医院,全科医生诊断后,该去哪个科看就去哪个科,省心”。
Ms wu is interested in is general outpatient service:“Before the body uncomfortable,Don't know which clinic should see,For granted and registered,Results a lot of families are all over,Tired and bored,Also check out the cause。The Hong Kong hospital to shenzhen,The general practitioner after diagnosis,This to see which section to which section,Save worry”。
最让患者满意的是港大深圳医院“对病不对人”。在许多大医院,但凡看重一点的病,都要找熟人。在港大深圳医院,病人不需要通过任何关系打招呼,医生该怎么看病就怎么看病。
The most satisfied sufferer of Hong Kong is shenzhen hospital“In illness not people”。In many hospitals,Where the value of a disease,Were all for acquaintances。The Hong Kong hospital in shenzhen,Patients do not need to say "hello" through any relationship,What should doctors to see a doctor。
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