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保健品市场乱象丛生 监控评估体系被指均不完善--亲稳舆论引导监测室
2012-09-28
保健品市场乱象丛生 监控评估体系均不完善 Health care products market mess cluster monitoring assessment system are not perfect
法官披露保健品市场四大“陷阱” The judge disclosure health care products market four"trap"
随着中秋、国庆假期的临近,走亲访友、选择节假礼品已经开始提上一些公众的假期日程。从近年的市场情况看,保健品往往成为公众的选择之一。但是,目前我国的保健品市场并不完善,由保健品买卖引发的纠纷也时有发生。
Along with the Mid-Autumn festival/National Day holiday approaching,visits/Choose holiday gift has started to put on some public holiday schedule.From the recent market situation to see,Health care products often becomes one of public choice.but,At present our country's health care products market is not perfect,By buying and selling health care products caused disputes also happen from time to tome.
近日,北京市东城区人民法院的法官对涉及保健品纠纷的案件进行了调研,向《法制日报》记者披露了当前保健品市场的四大陷阱。
recently,Beijing dongcheng district people's court judge relating to health care disputes cases of research,to[Legal daily]Reporters revealed the current health care products market four big trap.
陷阱一 Trap a
未获得批号即上市销售 Have not obtained batch number that is on sale
申先生在北京某超市购买了3盒某品牌蜂胶软胶囊,共计花费570元。服用该产品后,申先生感到头痛乏力,便怀疑买到了假药,于是仔细查看产品,这才发现产品包装内外既无保健食品批准文号及标识,也没有“QS”质量安全标识及生产许可证编号。申先生遂将超市诉至法院,要求超市返还货款并予以10倍赔偿。后经法院查实,支持了申先生的诉讼请求。
Mr. "in Beijing a supermarket bought 3 box of a certain brand propolis soft capsule,Total cost 570 yuan.Taking this product,"Sir feel headache lack of power,He suspected bought fake medicines,So carefully examine product,It found that product packaging inside and outside have no health food approval number and identification,Also have no"QS"Quality safety identification and production license Numbers."Sir took supermarket to the court,Request payment shall be returned to the supermarket and 10 times compensation.After the court thorough check,Support Mr. "the litigation request.
“依据我国《保健食品管理办法》第二章第五条规定,凡声称具有保健功能的食品必须经卫生部审查确认。研制者应向所在地省级卫生行政部门提出申请。经初审同意后报卫生部审批,卫生部对审查合格的保健食品发给《保健食品批准证书》,批准文号为‘卫食健字()第×号’。同时,对于保健品的成分获得《保健食品批准证书》的食品,准许使用卫生部规定的保健食品标志。”东城区法院审理该案的法官向记者表示。
"According to our country[The measures for the administration of the health food]The second chapter of the provisions of article 5,Whoever says has the health care function food must be approved by the ministry of health examination and confirmation.YanZhiZhe should be submitted to the local provincial health administrative departments apply.The preliminary examination and consent of the submitted to the ministry of public health examination and approval,The ministry of health to review of qualified health care food to the[The approval certificate of health food],Approval number for‘no.534()The first....’.At the same time,For the composition of health care for[The approval certificate of health food]food,Allow the use of the provisions of the ministry of health health food mark."Dongcheng district court the judge told reporters.
据这名法官介绍,根据我国食品安全法第九十六条第二款的规定,“生产不符合食品安全标准的食品或者销售明知是不符合食品安全标准的食品,消费者除要求赔偿损失外,还可以向生产厂家或者销售者要求支付价款十倍的赔偿金”,“本案中,涉案产品没有保健食品批准文号及标识,也没有证据证明其已按有关规定办理食品安全性评估并申报批准的手续,故违反了国家卫生行政部门的强制性规定,因此消费者除要求赔偿损失外,还可以向生产厂家或者销售者要求支付价款十倍的赔偿金。”这名法官说。
According to the introduction of the judges,According to China's food safety provisions of the second paragraph of article ninety-six,"Production do not meet the food safety standards or knowingly sells such food is not meet the food safety standards of food,Consumers in addition to request the compensation for the losses outside,Can also to the manufacturer or seller pay the price for ten times compensation","In this case,Products involved no health food approval number and identification,But there is no evidence of its already in accordance with relevant provisions of the food safety assessment and approval formalities of declaration,The violation of the state public health administrative department of the mandatory provisions,So consumers in addition to request the compensation for the losses outside,Can also to the manufacturer or seller pay the price for ten times compensation."The judge said.
陷阱二 Trap 2
保健品添加药物成分 Health care products add drug ingredients
王女士在北京某商场购买了20盒降糖辅助类保健品,疗效相当显著。后经朋友提醒,王女士将该保健品送至药监局相关部门,这才发现“疗效显著”的背后竟是添加了格列本脲、二甲双胍等化学药物成分。王女士即向法院提起诉讼,要求商场予以10倍赔偿。后经法院查实,王女士的诉讼请求得到了法院的支持。
Ms. Wang in Beijing a store bought 20 box glucose-lowering auxiliary class health care products,Curative effect is significant.The friends remind,Ms. Wang will be sent to the health care products, the administration's relevant departments,It found that"Curative effect is distinct"But behind added glyburide/Metformin and other chemical drug ingredients.Ms. Wang namely to court,Demand market shall be 10 times compensation.After the court thorough check,Ms. Wang lawsuit request got the support of the court.
对于此案,东城区法院的法官认为,我国食品药品监督管理局颁发的自2005年7月1日起开始施行的《保健食品注册管理办法(试行)》中规定:“保健食品,是指声称具有特定保健功能或者以补充维生素、矿物质为目的的食品。即适宜于特定人群食用,具有调节机体功能,不以治疗疾病为目的,对人体不产生急性、亚急性或者慢性危害的食品”。食品安全法第五十条对食品的成分规定为“生产经营的食品中不得添加药品”。
For the case,Dongcheng district court judge think,China issued by the food and drug administration from July 1, 2005 and started the[For health food registration(trial)]Specified in the:"Health food,Refers to claims to have specific health functions or to supplement vitamin/Minerals for the purpose of food.That is suitable to specific people eat,Has the function of regulate the body,Not to treat disease for the purpose,To the human body does not produce acute/Subacute or chronic hazard of food".Food safety article 50 on food ingredients for provisions"The production and business operation of the food may not add drugs".
“因而保健品不是药品,是一种特殊的食品,不应添加药物成分。如保健品中违规加入药物成分,亦属于不符合食品安全标准,消费者可依据我国食品安全法依法获得赔偿。”东城区法院的法官说。
"So health care products is not a drug,Is a special kind of food,Should not add drug ingredients.Such as health care products in illegal drug ingredients to join,Also belong to do not meet the food safety standards,Consumer can basis our country to obtain compensation in accordance with the food safety."Dongcheng district court judge said.
陷阱三 Trap three
夸大宣传误导消费者 Exaggerated propaganda misdirect consumer
李女士在孟某处购买了某品牌胶囊两盒(另赠4盒),价值900元。该产品外包装写有“糖尿病患者专用型”,说明书上写有服用此药“六天把血糖降至正常,二十天消除糖尿病并发症,三个月全面修复胰岛功能”。王女士家人按说明书服用后,感觉没有任何效果。王女士通过电话咨询药监部门得知,该产品只是普通食品,不可能有治疗糖尿病的作用。后李女士要求双倍赔偿的诉讼请求得到了法院支持。
Ms. Li somewhere in meng bought two boxes of some brand capsule(The other four box with),Value 900 yuan.The product outer packing has written"Patients with diabetes tailored version",Written instructions are taking this medicine"Six days put down blood sugar levels to normal,20 days to eliminate diabetes complications,Three months comprehensive repair of islet function".Ms. Wang family according to specification, after taking,Feeling does not have any effect.Ms. Wang through the telephone consultation also learned that department,This product is a common food,Impossible to have the effect of the treatment of diabetes.Ms. Li requirements after double compensation lawsuit request the court get support.
“保证内容是否构成虚假宣传,需要结合消费品的宣传程度进行判断,通常要依据一般社会常理、一般消费群体的认知能力和消费观念认定。此案中产品说明书的宣传内容夸大了消费品的功效,混淆了保健品与药品的性质,严重误导了消费者的消费行为,致使其权益受到损害,构成虚假宣传。”东城区法院审理此案的法官认为,依据我国消费者权益保护法第四十九条的规定,“经营者提供商品或者服务有欺诈行为的,应当按照消费者的要求增加赔偿其受到的损失,增加赔偿的金额为消费者购买商品的价款或者接受服务的费用的一倍”。因此,消费者可以获得双倍赔偿。
"Ensure that content is a false conduct propaganda,Requires a combination of consumer goods propaganda degree of judgment,Usually must be based on the general social sense/General consumption group cognitive ability and consumption idea determination.In the case of product instruction contents propagating exaggerated the efficacy of consumer goods,Confusing the health care products and the nature of the drug,Serious misdirect consumer spending behavior,If the rights and interests are harmed,Constitute a false propaganda."Dongcheng district court trial judge think,Based on the country's consumer rights and interests protection law the provisions of article 49,"A business operator providing commodities or services has fraudulent action,Shall, in accordance with the request of the consumer, increase the loss that recoups its,Increase the amount of compensation for consumers to buy the product price or accept one times of the charge of the service".therefore,Consumers can get double indemnity.
陷阱四 Trap four
商家销售行为不正当 Business sales behavior unfair
丰先生是一位七十多岁的老人,在参加完北京某医药科技有限公司提供的免费健康检查活动后,就被销售人员带到一个单独的房间里。据丰先生回忆,当时房间里放着刺耳的音乐,几名销售人员同时对他进行游说,承诺服用他们公司的保健品就能彻底根治哮喘病,同时软硬兼施,威逼利诱,他在糊里糊涂且有些许恐惧的情况下就在买卖合同上签了字。后老人将该公司起诉至法院要求退货返还货款。经法院开庭调解,被告认识到自身销售行为存在的问题,与丰先生达成了调解。
Mr. Feng is a more than seventy - year - old man,In attended Beijing some pharmaceutical technology co., LTD. To provide free health examination after the activity,Is the sales staff to a separate room.According to Mr. Feng memories,At that time the room features ear-piercing music,Several sales personnel at the same time to lobby,Take their commitment to the company's health care products can effect a radical cure thoroughly asthma,At the same time use both hard and soft tactics,coerced,He in the muddled and have some fear cases in business contract signed.The old man after the company could be sued to the court ask to return money return the payment for goods.The court mediation,The defendant to realize their own sales behavior problems,And Mr. Feng reached mediation.
东城区法院参与调研的法官认为,我国合同法第五十四条规定:“……一方以欺诈、胁迫的手段或者乘人之危,使对方在违背真实意思的情况下订立的合同,受损害方有权请求人民法院或者仲裁机构变更或者撤销。”“因此,若销售者在销售过程中利用了欺诈、胁迫等手段导致消费者违背真实意思购买保健品,则消费者有权要求撤销合同,并应得到法院的支持。同时,消费者要注意证据的留存,防止自己主张权利时没有了依据”。
Dongcheng district court judge to participate in the research of the think,Our country contract law the provisions of article 54:"...A party to fraud/The means of intimidation or fishing,Make the other side against true meaning in under the condition of the contract,The aggrieved party is entitled to petition the people's court or an arbitration institution change or cancellation.""therefore,If the sellers in the sales process in the use of fraud/Coercion against true meaning to consumers buy health care products,Is a consumer shall have the right to cancel the contract requirements,And should get the support of the court.At the same time,Consumers should pay attention to the evidence retained,To prevent his claim without the basis".
针对当前保健品市场的诸多乱象,法官认为,需要完善法律规定,在保健品的生产、市场、监控、评估四个体系上健全保健食品的法律法规,同时不断提高消费者的法律意识,提高消费者自我保护的能力。另外,还需加大对不法商家的惩处力度,建立征信体系,从而减少保健品生产及销售过程中的不当行为。(记者 赵丽 通讯员 贾愚 任毅)
In view of the current health care products market many of the mess,The judge thought,Need to perfect the laws and regulations,In the production of health food/market/monitoring/Assessment four system perfect health food laws and regulations,At the same time improve the legal consciousness of consumers,Consumers to protect themselves.In addition,Still need to strengthen the punishment of illegal businessmen,To establish credit system,,Thus reducing health care products production and sales in the process of the improper behavior.(Reporter correspondent ZhaoLi JiaYu RenYi)
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