北京市从去年7月28日推出了114预约挂号统一平台以来，截至2012年11月上旬，北京全市共有138家医院接入统一平台，其中，三级医院66家，二级综合医院64家，其他类型医院8家；共有360.4万人在统一平台注册，所有上线医院投入号源累计达到2876.5万个，累计预约成功号源579.6万个，总体预约率为20.1%。其中，普通号和专科号预约率为10.4%，专家号预约率达为43.9%。预计今年年底前，全市二级医院将全部接入统一平台，面向社会提供网络和电话预约服务，为百姓预约就诊提供更多的选择。

Beijing from July of last year, and launched 114 make an appointment unified since platform,By the end of 2012 in early November,Beijing the city a total of 138 hospitals access unified platform,the,Tertiary hospital 66,Secondary general hospital 64,Other types of hospital and home;A total of 3.604 million people in the united platform registered,All online hospital input number source came to 28.765 million a,Accumulative total reservation success number source 5.796 million,Overall booking rate was 20.1%.the,Ordinary number and specialized number booking rate was 10.4%,ZhuanGuHao booking rate was 43.9%.Is expected before the end of this year,The secondary hospital will all access unified platform,The society provide network and telephone reservation service,Make an appointment to see a doctor for the people to provide more choices.

　　据第三方评估机构初步调查结果显示：71.2%的受访居民知道北京市正在推行预约挂号，54.6%的受访居民知道有统一预约挂号平台，居民对预约挂号统一平台的总体满意度达到91.6%。今年，预约挂号统一平台的总体号源预约率，随着二级医院上线数量增加而降低，大量普通号和专科号，包括超过一半的专家号都没有约出去，特别是二级医院的预约率较低，大部分到二级医院就医的居民仍然选择在挂号窗口随机挂号，说明居民还没有普遍形成“看病先预约”的就医习惯。另一方面，居民普遍反映“挂专家号难”，主要集中在挂三级医院重点科室的知名专家号难。

According to the third party appraisal institution preliminary survey:71.2% of residents know that Beijing is pushing make an appointment,54.6% of residents know have unified platform make an appointment,Residents to make an appointment unified platform overall satisfaction reached 91.6%.This year,Make an appointment unified platform overall number source booking rate,With the secondary hospital online quantity increase and reduce,A large number of ordinary number and specialized subject number,Include more than half of the ZhuanGuHao are not about out,Especially secondary hospital booking rate is low,Most of the inhabitants of the secondary hospital still selection in registered window random registered,That people haven't common form"First make an appointment to see a doctor"Health habits.On the other hand,Residents generally reflect"Hang ZhuanGuHao difficult",Mainly in hang tertiary hospital key departments of famous ZhuanGuHao difficult.

　　预计今年年底前，北京全市二级综合医院将全部接入统一平台，并提供网络和电话预约服务，为居民预约就诊提供更多的选择。我们还要以此为契机，进一步加强宣传，引导患者主动参与预约诊疗服务。今年9月，有关部门还印制了4万多套宣传品，通过16区县的社区卫生服务中心免费发放给社区居民，让居民了解接入预约挂号统一平台的二、三医院名单以及预约流程和注意事项。

Is expected before the end of this year,Beijing the secondary general hospital will all access unified platform,And provide network and telephone reservation service,Make an appointment to see a doctor for residents to provide more choices.We have to take this opportunity to,Further strengthen the propaganda,Guide patients active participation booking medical services.September this year,The relevant departments of the printing and production of more than 40000 sets of materials,Through the 16 districts and counties of community health service center freely to community residents,Let people know to make an appointment unified platform 2/Three hospital list and make an appointment process and the matters needing attention.

　　另外是采取多项举措，进一步优化各医院门诊服务流程，推进预约诊疗。比如，开展分时段预约，将预约就诊时段细化到15分钟到1小时以内，减少患者在医院的候诊时间。各医院还正在积极开展专家层级预约诊疗试点，为遴选出的知名专家组建专家团队，由专家团队的普通号或专科号医师，为患者进行初诊和检查后，根据病情再预约至相应专长的知名专家，提高患者就医选择的准确性，也提高知名专家的诊疗效率。预约挂号可以明显改善患者就医体验，缓解挂号排队的问题，引导居民有序就医，为患者提供更好的医疗服务。(记者 李文蕊)

Another is to adopt a number of measures,Further optimization of the hospital outpatient service process,Advance booking diagnosis and treatment.Such as,Make an appointment in period of time,Will make an appointment to see a doctor time refining to 15 minutes to 1 hour within,Reduce the patients in the hospital waiting time.The hospital is also actively developing the expert level appointment pilot diagnosis and treatment,For selected famous experts form expert team,The expert team of ordinary number number or junior doctors,For patients after first visit and check,According to the condition to make an appointment to the corresponding feat of famous experts,To improve the accuracy of the choice was hospitalized,Also improve the famous experts of diagnosis and treatment efficiency.Make an appointment can significantly improve patients with medical treatment experience,Alleviate the problem of registered in line,Guide the residents medical orderly,For patients to provide better medical service.(Reporter LiWenRui)