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云南中医院10万人次患者就医“自己说了算”--亲民维稳网络舆情监测室
2013-02-11

  中新网昆明2月11日电(王艳龙)云南省中医医院11日透露,该院推行的“患者说了算”服务模式,1年来累计为十余万人次提供了服务患者出院时没有出现拖欠医疗费用情况。

Beijing on February 11, kunming(WangYanLong)Yunnan province hospital of traditional Chinese medicine 11 revealed,Hospital carried out"Patients have the final say"Service mode,1 years accumulated for ten more than people, has provided the service,The hospital patients when there is no default medical cost.

  2012年初,云南省中医医院推出了包括检查方法、治疗方式、保健康复、医护选择、就医满意度、收费合理性、治疗药物选择、交不交住院押金等8项“患者说了算”模式,并规定在这些项目上,病人就诊时,由医生充分告知后,可以自主选择交不交住院押金、如何检查、开什么药物、确认收费是否合理等,若病人因经济困难,出院时不能结清住院费的,可以与医院签订分期还款协议,进行分期付款。

At the beginning of 2012,Yunnan province hospital of traditional Chinese medicine introduced including inspection method/treatment/Health rehabilitation/Medical choice/Doctor satisfaction/Charge rationality/Treatment drug selection/Don't pay the deposit in hospital and eight"Patients have the final say"mode,And provisions in these projects,When a patient,By the doctor after fully informed,Can choose pay don't pay the deposit in hospital/How to check/Open what drug/Confirm whether fees reasonable, etc,If the patient because of economic difficulties,The hospital can't settle the hospitalization expenses,Can and hospital sign in installment reimbursement agreement,For installment payment.

  据该医院统计,一年来,有十余万人次选择了“患者说了算”服务,共有3663人次享受不交或少交住院押金的便捷。患者出院时,都与医院结清住院医疗费,没有发生病人拖欠医疗费行为。

According to the hospital statistics,A year,There are ten more than people, the choice"Patients have the final say"service,A total of 3663 people enjoy don't hand over or less pay deposit in hospital and convenient.When released from the hospital patients,With the hospital medical treatment in hospital settlement,No patient medical behavior happened in arrears.

  “住院有两百就交两百的押金,没有就不交。当时很多人担心病人拖欠费用,但试行下来,无一人拖欠我们医疗费。”云南省中医医院院长秦国政称,“大多患者说,人与人之间是心与心的交换,医院这样为我们考虑了,我们没理由欠钱。”该模式推行以来,不但没有人欠费,而且还受到了患者及其家属的拥护和社会的好评,医院院门诊病人满意度达到了100%,住院病人满意度达到了95.3%。

"In two hundred will pay a deposit of two hundred,Not don't pay.When a lot of people are worried that the patient default cost,But the trial down,No one default we medical treatment."Yunnan province hospital of traditional Chinese medicine QinGuoZheng dean said,"Most patients said,Between heart and heart is exchange,In the same hospital, we consider the,We have no reason to owe money."Since the pattern is carried out,Not only no one owe,But also by the patient and family support and social praise,Hospital hospital outpatient satisfaction reached 100%,Hospital patient satisfaction reached 95.3%.

  秦国政表示,该医院将继续规范、完善“患者说了算”服务,努力降低患者就医费用,改善就医感受,促进医患关系和谐发展。

QinGuoZheng said,The hospital will continue to regulate/perfect"Patients have the final say"service,Efforts to reduce patients medical costs,Improved medical feel,To promote the harmonious development of the doctor-patient relationship.

  据了解,2012年,云南省中医医完成门诊93.86万人次、院本部门诊人次同比增长30.6%,出院病人20011人次,同比增长9.2%,病床使用率同比增长8.1%,医疗业务收入同比增长25%。(完)

It is understood,In 2012,,Yunnan medical clinic of traditional Chinese medicine complete 938600 people/The hospital outpatient service people year-on-year growth of 30.6%,20011 people discharged patients,Year-on-year growth of 9.2%,The bed utilization year-on-year growth of 8.1%,Medical business income year-on-year growth of 25%.(finish)


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