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贵阳白云区人民医院“先看病后付费” 投诉率下降--亲稳网络舆情监测室
2013-03-01
Beijing, guiyang, March 1 (Reuters):Guizhou province is the first"To see a doctor after pay"Hospital stories
作者:安娜 杨树林
The author:Anna of poplar
“住院时候我只花了挂号的5毛钱,手续还是医生拿着我的医保卡帮忙办的。”3月1日下午,罗显平躺在病床上说起两天前亲历的“先看病后付钱”略带激动。
"Was in the hospital when I register it only took five hair moneys,Procedures or the doctor took my insurane card to help."On March 1 in the afternoon,Luo show experience lie low is on the bed in about two days ago"To see a doctor after pay"A bit agitated.
2月27日,贵阳市白云区牛场小学教师罗显平胃痛,到区里一家医院检查。医生诊断出罗显平患有较严重的胃溃疡、胃出血和胃水肿,要求罗显平立刻住院治疗。“做胃镜、CT再加上其他检查,总共花了800多块钱,当时我身上就只剩下50多块钱,哪里够住院呢。”他决定先回家取钱。
On February 27,,Guiyang baiyun district to zap Luo Xianping elementary school teachers have a stomachache,(1) to a hospital checking.The doctor diagnosed Luo Xianping suffering from severe stomach ulcers/Stomach bleeding and swelling,Request Luo Xianping hospital treatment immediately."Do gastroscope/CT combined with other tests,Spent a total of more than 800 dollars,At that time, my body will be left with more than 50 dollars,Where it was in the hospital."He decided to go home take money first.
“路过区第一人民医院,我忽然想起新闻上说过这家医院可以先看病后付费,就走进了医院。”罗显平说,“跟医生说明我的情况,他马上给我开了住院证明,拿着医保卡就帮我办住院了。”
"Passing zone first people's hospital,I suddenly remind of the news said the hospital to see a doctor after paying,Went into the hospital."Luo Xianping said,"With your doctor about me,He gave me in the hospital at once,With a health insurance card will help me in the hospital."
入院过程顺利得让罗显平意外。
Admission process smoothly let Luo Xianping accident.
2012年4月1日以来,和罗显平一样,有826名病人在贵阳市白云区第一人民医院获得“先看病后付钱“模式的就诊服务。
Since April 1, 2012,Like Luo Xianping,There are 826 patients in the first people's hospital of guiyang baiyun district"To see a doctor after pay"Model of medical service.
“贵阳市参加城镇职工基本医疗保险的职工、参加城镇居民基本医疗保险的城镇居民以及参加贵阳市白云区新型农村合作医疗的农民,只要不是因为交通事故、打架斗殴致病,所患疾病属于医保和新农合报销范畴的,都可以享受‘先看病后交钱’的就诊服务模式。”医院信息科主任陈薇说,患者与医院签订一份《住院治疗费用结算协议书》,就可以放心地治疗,不必担心费用问题。
"Guiyang city participated in urban employee basic medical insurance of employees/Urban residents basic medical insurance for urban residents and to participate in guiyang baiyun district farmers of new type of rural cooperative medical care,As long as it's not because of the traffic accident/Fighting disease,The disease belong to the category of health care and new farming and reimbursement,Can enjoy‘After the doctor make money first’The medical service mode."Age, director of the hospital information department said,Sign a patient and the hospital[Hospitalization expense settlement agreement],You can rest assured to treatment,Don't have to worry about cost.
作为贵州省第一家试行“先看病后交钱”就诊服务模式的医院,贵阳市白云区第一人民医院在过去的11个月中一直受社会各界关注与肯定。
As the first trial in guizhou province"After the doctor make money first"Medical service pattern of the hospital,Guiyang baiyun district is the first people's hospital in the past 11 months has been affected by the social from all walks of life concern and affirmation.
“过去的11个月里,我们累计垫付了271万元的住院、诊疗、医药费用,从未碰到过一起恶意欠费。”陈薇告诉记者。
"In the past 11 months,We paid 2.71 million yuan for the hospital/Diagnosis and treatment/Medical costs,Never met malice owe fee together."Age told reporters.
“过去的11个月里,医院的投诉率明显下降,医生、护士和病人都对这样的就诊服务模式表示赞同。”陈薇认为,“‘先看病后付钱’对医院的医疗水平、服务质量的提升起着促进作用,也为医患关系的舒缓起着积极作用。虽然会给医院造成一定的资金压力,但是可以通过与医保、新农合的合作协商以及政府的支持等方式来缓解。”
"In the past 11 months,Hospital of complaints decreased obviously,The doctor/Nurse and patient to the medical service mode, agrees."Age that,"‘To see a doctor after pay’Medical level of hospital/Role to play in promoting service quality,Also played a positive role for the soothing the doctor-patient relationship.Although can cause a certain amount of money pressure to the hospital,But can pass and health care/Nufarm close cooperation to negotiate with the support of the government to ease."
“‘先看病后付钱’,农村患者和家庭贫困的患者受益最多。”医院副院长杨秀纯告诉记者,“它为较为贫困的病患筹备诊疗费用提供了很长一段缓冲时间,对医患关系起到了重要的舒缓作用。”
"‘To see a doctor after pay’,And family poverty rural patients benefit the most."Yang Xiuchun, vice President of the hospital told reporters,"It provides the poorer patients for diagnosis and treatment for a long buffer time,Played an important role in ease the doctor-patient relationship."
“过去,除去医务工作者必做的本职工作以外,我们还肩负着向病人‘催帐’的任务,总有些‘负影响’。”医院内科护士长朱小霞说起‘先看病后付钱’的服务模式,显得颇为高兴。“现在我们和病人就是单纯的医生、护士和病人的关系,少了‘催帐’,融洽了很多。”
"In the past,Apart from medical workers will do the job,We also shoulder the patients‘collection’The task of,There are always some‘The negative effects’."Hospital internal medicine Zhu Xiaoxia head nurse‘To see a doctor after pay’The service mode,Are very happy."Now we just doctor and patients/The nurse and the patient's relationship,less‘collection’,Well a lot of."
“我们只是基层医院,诊疗水平有限。如果大型医院也实施‘先看病后付钱’,应该会惠及更多有经济困难的患者。”朱小霞说。
"We're just basic-level hospitals,Diagnosis and treatment level co., LTD..If the large hospital is implemented‘To see a doctor after pay’,Should be able to benefit more patients with financial difficulties."Zhu Xiaoxia said.
3月1日起,“先看病后付钱”在贵阳市白云区全区医院中实行。(完)
On March 1,,"To see a doctor after pay"In baiyun district of guiyang hospital practice.(After the)
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