11月起至春节前夕，快递市场进入旺季运营。近期，随着多家电子商务企业集中开展促销活动和网民购物需求的释放，快递业务量将急剧增长。

November until the Spring Festival eve,Express market into the season operation.recent,With several electronic commercial enterprise concentration to carry out promotional activities and the release of the Internet shopping needs,Express traffic will rise dramatically.

　　为保证快递服务质量，减轻快递服务压力，国家邮政局建议消费者合理安排购物时间并做好错峰收、发件准备；主动配合收寄验视工作；准确填写快递运单上的收、寄件人地址、姓名和联系电话；及时关注国家邮政局（http://www.spb.gov.cn）和各快递企业网站上的有关提示信息。同时，欢迎社会监督快递服务情况，有问题可向邮政业消费者申诉中心申诉，申诉电话12305。

In order to ensure express service quality,Reduce express service pressure,National post office suggest that consumers reasonable arrangement of shopping time and make the wrong peak/Hair a ready to;Cooperate actively Posting test visual work;Accurate fill in express waybill on the charge/Return address/Name and telephone number;Immediate attention national post office(http://www.spb.gov.cn)And the express enterprise website on the tooltip.At the same time,Welcome social supervision and express service,The postal service to consumer complaint center appeal,Complaint phone 12305.

　　为做好业务旺季期间的服务保障工作，满足广大消费者的需求，国家邮政局要求各重点快递企业，积极采取措施，完善应急预案，加强科学调度，努力做好网络购物的配送服务，确保快递业务旺季期间寄递渠道安全畅通和全行业和谐稳定。

To do a business during the peak period of service security work,Meet the consumer demand,For each key national post express company,Actively take measures,Perfect emergency plan,Strengthen scientific scheduling,Strive to do shopping network of distribution service,Ensure that express business during the season and delivering channel security clear and the whole industry harmony and stability.