如何规划全面小康社会的邮政蓝图，并扎实推进，一步步实现？老百姓将来能享受到什么样的邮政服务？带着这些问题，记者采访了全国政协委员、国家邮政局局长马军胜。

How to plan a well-off society in an all-round way of postal blueprint,And to advance,Step by step to achieve?Ordinary people can enjoy what kind of postal service in the future?With these problems,Reporters interviewed the CPPCC national committee/National post office chief Ma Junsheng.

小康社会邮政蓝图绘就 Postal service blueprint drawn on a well-off society

　　伴随着国家持续推动服务业大发展和基本公共服务均等化，邮政业进入历史上发展最快的时期。然而，行业发展也面临不平衡、不协调等问题。国家邮政局党组提出，认真贯彻落实党的十八大精神，到2020年建成与小康社会相适应的现代邮政业。

As countries continue to promote the development of service industry big and basic public service equalization,The postal service entered the period of the fastest growing in history.however,Industry also faces imbalance/Coordination, etc.National post office of the party group,Conscientiously implement the party's eighteen big spirit,Built in 2020 and well-off society adapt to the modern postal service.

　　马军胜认为，与小康社会相适应的现代邮政业有个标尺，需要满足五个具体标准：第一是全行业要实现业务收入比2010年翻两番以上，占GDP比重超过0.6%，其中快递业务收入比2010年翻三番。第二是人人能够更方便地办理基本邮政业务；快递网络布局更加优化，重点企业重点城市实现快件48小时投递。第三是企业培育要跃上新台阶。第四是行业文化软实力显著增强。第五是创新型发展战略取得重大进展，基本实现我国邮政业的服务功能多样化、寄递服务快捷化、内部作业机械化自动化和生产组织信息化。

Ma Junsheng think,Corresponds to the well-off society of modern postal service has a ruler,Five specific criteria to be met:The first is the industry to implement the business income ratio more than quadrupling in 2010,A share of GDP of more than 0.6%,Which express delivery business income tripled than in 2010.Second is able to handle basic postal services more convenient;Courier network layout optimization,Key enterprise implementation of the key cities for the express delivery for 48 hours.The third is the enterprises will be onto a new stage.The fourth industrial culture soft power is enhanced significantly.Major progress was made in fifth, innovative development strategy,Basically realize the diversification of the service function of the postal service in China/Posting and delivering services high-speeding/Internal operation mechanization, automation and production organization information.

　　梦想的实现路径要有清晰的规划。马军胜表示，国家邮政局重组6年以来，实现了政府和企业“各归其位，各负其责”，而正是这全新的机制造就了今天的成绩。因此，要坚持这种思维方法和工作机制，并着重思考和处理好三方面的关系，即邮政基本公共服务领域和竞争性领域的关系、产业升级和加快发展的关系、发挥行业管理作用和尊重市场规律的关系。以此激发市场主体新活力，完善保障监督邮政普遍服务的长效机制，培育建设生产要素市场，优化产业结构，提升行业软实力，促进邮政业向现代服务业转变。

The realization of the dream path should have clear planning.Ma Junsheng said,CSPB restructuring in six years,The government and enterprises"Every man to his place,individual",And it is this new mechanism contributed to today's results.so,Stick to this kind of thinking method and work mechanism,And focus on thinking and handle the relationship between the three aspects,The postal service in the field of basic public services and competitive relations/Industrial upgrading, and speed up the development of the relationship/Play a role of industry management and respect for the law of market relationships.New vitality to stimulate the market main body,Perfect the long-term mechanism of safeguards universal postal service,Cultivate construction of production factors market,Optimize the industrial structure,Enhance the soft power of trade,Promote the postal service to modern service industry.

 人人共享邮政发展“红利” Everybody Shared the postal development"The dividend"

　　近几年来，邮政业大发展得益于改革的“红利”，而建成“与小康社会相适应的现代邮政业”最终将成为每个百姓的“红利”。马军胜坦言，这条通往小康的路并非坦途，要想顺利到达，还有很多工作要做。

In recent years,The postal service thanks to the reform of big development"The dividend",And built"With modern postal service that can meet the needs of a well-off society"Every people will eventually become"The dividend".Ma Junsheng admitted,The path to the well-off is not royal road to learning,If you want to reach,There's a lot of work to do.

　　就拿快递业来说，国家邮政局既要对其加强监管，提升行业服务水平，又要优化环境，持续促进行业快速发展，监管就要勇于说“不”。对社会反映强烈的“快递延误”、“赔偿难”、“野蛮分拣”和“丢损多”等热点问题，各级邮政管理部门通过推动落实《快递市场管理办法》、《快递运单》等一系列法规标准，建立健全突发事件应急机制，持续开展“快递服务专项整治”活动，重点监督解决。比如，去年“双十一”快递业务量增长了80%，却没有发生全网性爆仓，这得益于国家邮政局对突发事件应急机制的健全和全行业的共同努力。

Take the express industry,National post office should strengthen supervision to it,Enhance the service level of trade,And to optimize the environment,Continues to accelerate the development of industry,Regulation must have the courage to say"Don't".Reflect the strong to the society"Delivery delays"/"Compensation for the difficult"/"Rough sorting"and"Throw loss more"Hot spot problems such as,Postal management departments at various levels by promoting implementation[Measures for the administration of express market]/[Courier waybill]And a series of laws and regulations standard,Establish and improve the emergency mechanism,Continue to carry out"Special Courier service"activity,Focus on supervision to solve.Such as the,Last year,"Double tenth of a"Express volumes increased by 80%,Did not happen so broke,Thanks to the country's postal service for emergency mechanism of sound and the joint efforts of the industry.

　　同时，去年邮政管理体系发生了重大变化，国家邮政局顺利完成全国省级以下邮政管理机构组建工作，结束了邮政管理“高位截瘫”的尴尬局面。在优化行业发展环境方面，邮政管理部门通过出台各类相关政策、法律法规，使企业在财税补贴、简化程序、地方保障等方面的环境得到进一步优化，并推动解决快递车辆“进城难”等现实问题；加强快递业与先进制造业等关联产业的联动发展，推动建立电子商务和快递企业战略合作。

At the same time,Great changes have taken place in postal management system last year,CSPB is completed under the provincial postal administration to form a work throughout the country,End the post management"paraplegic"The embarrassing situation.In the aspect of optimized development environment of industry,Postal administration through all kinds of related policies/Laws and regulations,Make the enterprise in tax subsidies/Simplify the process/Local security environment of further optimization,And push to solve delivery vehicles"The city is difficult"Practical problems such as;To strengthen the linkage of the express delivery industry and advanced manufacturing and other related industry development,Promote the establishment of e-commerce and express enterprise strategic cooperation.

　　一面是开放市场，一面是保障公平。在充分遵循市场规律、搞活竞争性领域的同时，马军胜时刻不忘邮政行业所肩负的公共服务职责，尤其是农村和偏远地区邮政服务的均等化以及“最后一公里”的邮政终端服务体系建设。2012年5月发布的《邮政普遍服务“十二五”规划》对此作了细致规划——到2015年年底，新建城镇住宅楼信报箱覆盖率将达90%以上；推进建制村村邮站建设，切实提高农村地区邮政通信的普遍服务水平。

One side is the open market,One side is the guarantee fair.In fully follow the market rules/At the same time makes the competitive field,Ma Junsheng moment don't forget to take on the responsibilities of public service by postal industry,Especially in rural and remote areas equalization and the postal service"The last one kilometer"Postal terminal services system.Released in May 2012[Universal postal service"The 12th five-year"planning]Have made a detailed plan - by the end of 2015,Newly built residential buildings in cities and towns' mailboxes coverage will reach more than 90%;Propulsion system coverage postal station construction,In rural areas and improve the postal universal service level of communication.

　　村邮站建设容易，运营却并非易事。据不完全统计，2012年，村邮站的覆盖率约为51.8%，但大部分村邮站运转困难。马军胜说，村邮站要想真正为民所用，必须构建邮政综合服务平台，不断丰富服务功能。经过积极探索，浙江等地群众可以通过村邮站缴水电费、手机充值、汇款、买客车票……小小村邮站，已经成为不少农民的“百宝地”。这些地区的成功经验将得到进一步总结和推广。

Village post station construction easy,Operation will not be easy.According to incomplete statistics,In 2012,,Village post station's coverage of about 51.8%,But most of the village post station operation difficult.Ma Junsheng said,Village mail station to really civilian applications,Have to build the postal integrated service platform,Enrich the service function.After exploring,Zhejiang and other places people can through the village post station pay the electricity and water/Mobile phone top-up/The remittance/Buy bus ticket...Small village post station,Has become a lot of farmers"Treasure to".The successful experience of these areas will be further summary and promotion.

　　在城市社区邮政服务站点开展的综合性民生服务日益满足着城市社区发展的需要，给更多人提供便利。随着“一个平台，五大工程”（加快构建邮政公共服务平台和乡乡设所工程、村村建站工程、户户设箱工程、城乡局所改造工程和邮政服务进社区工程）的持续推进，“人人能够更方便地使用基本邮政业务”的奋斗目标必将越来越近。

Postal service in city community site to carry out the comprehensive services to people's livelihood increasingly meet the needs of the development of the urban community,Provide convenience to more people.Along with the"A platform,The five engineering"(To speed up the building public service platform and postal cultural station set up the project/Village site in engineering/Family cases of engineering/Project by the urban and rural areas and postal services in community projects)Continues to advance,"Everybody can more easily use basic postal services"Goals will become more and more close.